I was having the hardest time finding a place to get my wedding dress altered, as most other places…read morewere booked out for the weekend of my wedding. I found this business and I was able to get an appointment very easily through their website. The staff were very sweet and asked me lots of questions throughout the first appointment. They were very clear with what they would be doing to the dress and went through exactly what I was paying for. I picked my dress up today and it was perfect! Exactly as I wanted. The lovely ladies even gave me some tips on how to button the back of the dress up without ripping any of the fabric. Wonderful service and very professional and personable. Thank you so much!

Poor quality of work for WAY too much. When I got the bill, I was shocked to see how much they…read morecharged to clean my suit. It turns out the suit was not cleaned, the sleeve were still dirty. I am very disappointed in the results

I dropped off a family heirloom to get hand washed and it was machine washed. The pillow sham was…read moreruined. I owner said that they don't hand wash items but the girl that took the item said that's not true. They hand wash items and the item was clearly marked hand wash and delicate. I will never take anything else to this cleaner.

DO NOT EVER use Lemon Drop Cleaners in Hayden, Idaho for ALTERATIONS!…read more I took a pair a $150.00 dress slacks to be hemmed to a 29 inch inseam. Two weeks later when I picked them up, they had been hemmed to a 30.5 inch inseam. Additionally, the hem was not even finished. There was a place almost 5 inches long that had NOT been sewn down. The excess hem had not been removed, nor had the new hem been ironed down. A big mess! Sadly, I had purchased these pants to take on a trip. When I returned the slacks to the cleaners, I was told it would take another two weeks to re-do them. Unacceptable as I was leaving on a trip. I asked for my money back as I was going to have to take them elsewhere to have the work done. I was told I could not get my money back as Lemon Drop had already paid the alterations lady!!! This was clearly their mistake NOT mine. The counter person said they would get with the owner to see what could be done. They came back & said they could re-do them & have them back in time for my trip. I picked them up today. They did re-do them with a sweatpant type hem! And STILL NOT a 29 inch inseam, nor were the legs even, nor were they pressed down. At this point I will have to wear them dragging the floor (just lovely for a formal night on a cruise!) & once I return, take them somewhere else to see if they can be salvaged.

On June 13, I took my futon cover in to get repaired and cleaned. There was a seam that had split…read morein the quilted cover. I was told that they weren't sure how much it would cost to repair it but that somebody would get back to me shortly and let me know the cost. Multiple weeks later I called to find out what was going on because I had not heard from them. I was told that they did not know where my futon cover had gone. They have two different people that they use for repairs and they weren't sure who had it. I thought that this was completely reckless with people's property to not track something like that. I was told that somebody would get back to me shortly and let me know what was going on. Another couple of weeks later I called again and was told that they didn't know anything and they would have to look into it. Another couple of weeks later I called again and once again I was told that this is the first time they had heard of my situation but that they would look into it and get back to me. Nobody ever contacted me during the month and a half to tell me what was going on. I finally went in and there was a young girl at the counter. I asked her what was going on and she said she had no idea, but she would get back to me. I told her that I have heard that multiple times and nobody ever gets back to me and I'm getting very frustrated with the fact that they have had my futon cover for over two months now with no feedback. I finally got a call from Steven who I believe is one of the owners. He said that they had placed my item in the wrong place and an outside company that does restoration for them took my futon cover multiple hours away to get fixed when they had nothing to do with it. The owner then told me that he had to drive multiple hours to get my futon cover back and made it seem like it was my fault that he had to do that. He also told me that I was very rude to his daughter. I don't feel I was rude, just rightly frustrated and shared that frustration with her when they continued to have no answers for me. When I finally went in to pick up my futon cover, there were two people in front of me inside the lobby and one person waiting in the drive-through. I heard the person behind the counter say to all three of them that somebody took an unexpected two month vacation and that they had other employees that just didn't wanna work, and none of their items were ready. All this combined, I'm wondering how they're still in business. On top of that they have one phone number that rings at both of their Hayden and Coeur d'Alene locations and you never know which location will pick up and if you get the wrong location, they have no idea what you're talking about. I have never had such horrible customer service in my 59 years of life, and I have over 30 years of experience in customer service. Mistakes can happen, but how you recover can fix the situation, and they apparently never learned this.

Bought a coat second-hand and wanted to get it cleaned. Lemondrop was affordable and got it done…read morequickly. Will definitely use them again!

Love this cleaners. You can trust them with your cleaning needs. The young lady who does the…read moregowns is outstanding.

We needed to wash and press a suit for a wedding. The staff was super friendly. It was very…read moreaffordable. Because we were a new customer, they gave us a welcome package. Not necessary, but appreciated. We will use them for all our dry cleaning needs.

Awesome place great vibes I would definitely recommend to any and all you can't go wrong with your…read moredecision

Great location and the machines are very efficient. The location is very clean. There is a dry…read morecleaning service area, a place to buy soap, exchange cash to coins, and a bathroom. All machines operate by coins - either $1 coins or quarters. Washer super load for 3 loads - $4-5 Washer jumbo load for 5 loads - $7-8 Washer giant load for 8 loads - $11-12 Dryer super load - $1 for 20 minutes Dryer jumbo load - $1 for 16 minutes

Fantastic service at a reasonable price! Will definitely be using them again! Highly recommend!read more

I took a trip in town to visit some family thatjust moved to the area. We are a family(of 6!) and…read moredidn't factor in laundry. I did not want to spend a whole day doing it myself so i gave this company call. I was pleased with the service. Very neat folding. Timely pick up and drop off. I'm very satisfied.

I love this place. I brought in a garment that no one was able to clean and it the stain was gone…read more I will not use anyone else.. Thank you beacon for being so awesome...

Charged me $9 each to dry clean dress shirts that did not require special hand pressing. I called,…read morethey argued with me that these shirts required special hand pressing even though they were mostly cotton and no special instructions were on the shirt label. I asked for a refund, they refused. They talked down to me and made me feel stupid and basically told me they could charge me whatever they wanted and I'd have to pay it to get my clothes back. None of their pricing is online and they don't tell you up front they plan to rob you. I won't be back.

I've been coming to this location for almost a year and just wanted to say how wonderful it is to…read moresee Erica every time!! She is such an awesome young woman who take her responsibilities to every customer as if it's a family member! She's professional, knowledgeable, can trouble shoot just about any issues and is very genuine when helping customers. She kind, patient and very hard working. She's always plugging away at customers and businesses that drop off high volume orders and does it with a smile. I had the pleasure of meeting the owner a few weeks ago and was impressed with how well he speaks to his staff. They've been in the process of some remodeling and upgrading to new dryers, painting and improving the aesthetics. This is a locally owned and operated small business with 3 stores in total. The prices are fair and competitive! Thank you Tumble, Erica and staff for providing me with a quality experience! Sincerely, Julie A.

I've never done dry cleaning before but they had a great deal on comforter cleaning for spring…read more They told me my coat & comforter would be ready in almost a week, but I think I had my things back 2-3 days later. Everything looks clean & smells fresh & my jacket is ready for next winter. Also got a 1st time 10% off I think it was? Thank you!

Full service dry cleaner, wash and fold service, and laundromat…read more Everything is inside the same building. The dry cleaner and wash and fold counter is right when you walk in. The Laundromat is back further in the building. It's a fairly large Laundromat. With plenty of machines. The wash and fold is $1.99/pound. The dry cleaning service is good and speedy. There's a decent sized parking lot. It's a nice location.

Washers don't lock! People will add their lingerie to your clothes if you don't have much in a load…read moredisgusting don't recommend.