What I ordered: cheeseburger, fries, onion rings. What I received: breakfast burrito, tater tots, popcorn chicken, mozzarella sticks, and a sandwich. Every time I've ordered more than one item, the order has been wrong. At least the food is edible. read more

NEVER use carhop. I decided against the drive thru because I thought I'd be nice and make it easier for the workers. WRONG. I placed my order at 8:11 for one order of mozzarella sticks. That's it. I sat in that stall until 8:37 I had enough and called. As soon as I called the girl said they should be bringing it now. What a coincidence that the second I call my food comes out. I wonder how long I could've waited, mind you I just got off of a long shift and I just wanted to quickly get one small thing and go home. When I received my food it was cold. The lady on the phone said they only had one carhop which was a lie I saw 3 diff people walk out of that door and give everyone else who had got there AFTER ME their food which was big bags and even some ice cream drinks which I know those take way longer than one order of mozzarella sticks. The fact that it took me calling to receive my order THAT WAS COLD after 30 minutes of waiting, to finally bring out one order of mozzarella sticks tells me that there was a mistake on their end and instead of trying to figure it out they simply ignored it. If that's not the case, what kind of explanation could there possibly be for this infuriating experience? I am a fast food worker myself so I try to be understanding but never would I ever let a guest wait 30 minutes for one thing never mind bring out giant orders placed after the small one. This is not how to run a restaurant. If you make a mistake with an order, figure it out don't just blow past it and wait for the customer to do something because then you will get reviews like this. Do not lie to customers to try and make it seem like you did not mess up, next time that happens own it and apologize. If I wasn't already exhausted and pissed I would've definitely spoken with a manager. Do not say there is one carhop when I parked right in front of the doors I saw everyone who went in and out. Corporate needs to do better since clearly managers don't make their employees do their job. read more

Your staff were very sweet and polite. Waiting 18 minutes in one of your stalls to get two drinks that were paid for on mobile order is a bit much. This wasn't the staff's fault, but the owners need to do some serious work to improve on these type of things. When you place a mobile order it's either drive away without the items you paid for, or sit for over a quarter of an hour waiting. It would be one thing if we had ordered any type of food, but we didn't. We had one Powerade and one flavored water. read more

A week or so ago I went through the drive through in Nixa, MissourI. After paying for my food, I noticed a person/employee with a piercing under her nose, like a bull ring. She was eating food while standing at the front and working. I seen her and she turned to her side. read more

Good food. Great drinks. The only problem is the lines are sometimes long. But they always seem to try to get your food to you while it's still hot read more

This has to be the worst sonic I have ever been to. I order a simple number one plain cheeseburger with cheese and ketchup only, a large fry and large coke. Not hard. The girl at the window then try's to give me a medium root beer. I correct her, she gives me the right drink. She then hands me what I think is my order with frys and what looks like a burger at the bottom. I drive 10 minutes home and open the wrapping to a horribly made EGG AND BACKON SANDWICH. So I drive back 10 minutes and told them what happened. I tell them what happened and tell them I already have the coke so all I need is the burger and large fry because my others are cold. They tell me that they will take care of me at the window. I pull up to the window and the girl literally just stares at me and I say "I'm just here for my burger and fry's". She kinda just looks around like she's lost and then goes do you want this receipt, I say yes. Fast forward a minute or so later she hands me a bad halfway folded and says "here you go" and closes the window immediately. I look in the bag, there is a burger but no fry's. At that point I said to myself "you know what it's not even worth saying anything, they've messed up two times. Already they obviously can't do their job correctly". I pull off, go home and have to microwave my fry's for the second time. Lesson learned, don't go to Sonic in Nixa, horrible service, bad workers, and they obviously have no idea what they are doing in there. Sad to see because when I was in high school it was great sonic to go to and everything was fine. I don't know if it's new management or just "kids" not knowing how to do a basic job or what. I've worked food, it's not complicated, memorize the order of people coming in and give them the right food. The worst fast food experience I think I have ever had. read more

Sonic Drive-In - Horribly made food that I didn't even order - Burgers Near Me - NIXA, Missouri

Ordered last night. I got to say, I was very disappointed. Ordered the #4. Was supposed to be on Texas Toast. It was on very thin toasted bread. Ordered without onions, it was loaded with onions. Ordered tater tots and I understand that things cool down a little between pickup and getting home, but these were ice cold. Used the oven to reheat them since I couldn't eat the burger with loaded up onions. The soda was mostly syrup and little to no carbonation I have come here often, but over the last few months, things have really fallen apart. I wasted my $10, but learned that I will no longer be back. Update. Went tonight and ordered a Sonic Blast. Anyone who has been there knows that this is a $7 item for a large. Got my order, and the cup wasn't near full. Soon asking about this, I was told that there was "plenty" in there. I said, for the price, it should be full. The response was "that's how it is". read more

Sonic Drive-In - Burgers Near Me - NIXA, Missouri

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Ordered drinks a few days this week using the app to get them half price and they came out quickly. The kid brought out our drinks quickly and was very friendly. read more

This sonic is absolutely horrible. Just drive up the road to the sonic on S Campbell in Springfield. You'll spend less time driving there and back than you will sitting waiting for them to answer the red button at this sonic. Terrible. After we placed an order- #7 and #8, they didn't give up sides. We asked for them then they charged us more because we "upgraded" lol ok didn't know the "meal" didn't come with sides. read more

Their drive thru screen doesn't work, and the carhop taking my order wasn't paying attention. She got my order wrong, and charged me more than what I was supposed to be charged. When I asked at the window, she lied to my face. So I asked for a receipt. She closed the window, typed on her register a bit, and told me my total again. Same amount. Asked if I needed a receipt again. I said yes, again. I get my order, of course it's wrong, so I let the guy know who handed it to me. He starts typing on the register and SLAMS the window shut. After I get my food, and not even a refund, but the change for the amount difference, I ask for another receipt to make sure I got what I was trying to order. I went to leave a survey on Sonic's website about my poor service, but you have to have a store number. They don't print their store # on the receipt so it's IMPOSSIBLE to leave them a review. So I'm leaving one here, in case anyone checks this. The staff doesn't care, and the store purposely makes it where customers can't communicate with them. read more

Sonic Drive-In - Original receipt - Burgers Near Me - NIXA, Missouri

I like sonic a lot, but recently when you order a chili cheese coney they just give you a hot with some cheese on it. when I received this I asked them if there was some kind of mistake, they said they did make a mistake and told me they would make another one for me. a couple minutes go by and they tell me that they can't give me a free one but that I can get another chili cheese coney if I pay for it, and they refused to fix my order. I love sonic and will continue to come but dont depend on sonic to right their wrongs. read more

Food was cold, soggy and very old. Won't be coming again unless it's for the slushes.

With 5 girls talking and/or on their phones when I walked in the front door I had to ASK them to seat me. Steak, while cooked to correct temp was cold when it got to table. Mashed potatoes: cold. Broccoli hot and rubbery. Waitress: nice however she was very quiet, but nothing bad against her. Servers have very little to do with mistakes with food. Won't be returning, you Applebees wonders why they closed 200 locations last year. read more

Ordered my food @ 11:15 sat there played on my phone about 25 mins later still nothing pressed the button asked what's goin on because there was little to no people ordering he says it's ready it'll be out in about 5 mins so of course I say I've been waiting 20 mins already he said ok it's coming legit brought it out as soon as I said that then has to go back in for 5 dollars like why not carry the change with u like every other sonic went to eat and my fries were cold by far the worst sonic I've ever been to read more

Had a terrible experience today. Took ten minutes to get a small order of food and one drink. Drink tasted watered down. Medium tots were what I would call small. What happened?? read more

Sonic drive in, in Nixa MO is amazing! Though they have messed up a few orders lately... but I have been getting the diet cherry limeade with extra cherries and they don't give me cherries the past few times read more

Can't follow a simple order without completely screwing it up. I ordered my burger, a large fri, large vanilla ice coffee, a pretzel with cheese sauce. Instead I got my burger, no fries, a 32oz of chocolate milk and no cheese sauce. Good jobs moron Same people asking for $15 an hour lol read more

Won't go back till Covid is over. Guy in purple shirt wearing his mask with his nose hanging out. Why wear one at all. All other employees in view were wearing their masks correctly. But it only takes one. read more

One of the worst Sonics I have ever been to. Luckily it is clean on the outside so I hope the same for the inside. But it is extremely slow and this is an issue ive dealt with for a while now. read more

Me and my family usually enjoy our visits to sonic, but this last visit was not so great. First off we were going to have 3 different orders, so my friend decided to jump out and go order at the other buzzer. There were no other cars there so we did not think it would be a problem. When she ordered she informed them that we were in the car next door. When her food was delivered the employee was rude about her ordering on the other buzzer. She told us in a sassy tone that we can order at the window. Her food was delivered cold. When our food was delivered it was fine, but my shake was only about 3/4 full. Overall our experience was just ok. read more

This is the fastest Sonic in the area. I've been to Sonic's all over Springfield and Ozark and have sometimes been left waiting almost 15 minutes for an iced tea! Not here though! read more

This sonic about 3 months ago was a solid place to go to for fast food. The service was great, order always correct, and staff was pleasant. Ever since about 3 months ago this location has gone completely into the gutter. I was there 2 months ago and the gentlemen working the window was cussing about the order to me and to the staff, there was absolutely not an ounce of customer service in that man. I hadn't gone back since that because it was that awful of an experience for me. I stopped by yesterday for one drink, that's all that was in my order. The floor was completely trashed and I waited 5 min for change. The cashier and other co workers somehow couldn't come up with a little more than $2 in change. So I once again was frustrated and just told them to keep whatever change it was. I don't know what happened to cause this huge shift in service but something is going to have to give. If management can't get this place back under control then corporate needs to. read more

It's Sonic, what more can you say? Always love to grab a cherry lime-aid before heading down to Branson, makes the trip even better.

I decided to give this place one more try (third time). It's still not good. The service was a little better, but the food is still bad.