It was a regular Saturday and I'd just left the house to start running errands and wanted a slush, pulled into the drive through and decided to get a Jr. breakfast burrito as well. Grab my wallet to get my card ready and realize I had no wallet! I switched purses and it didn't make it into the purse of the day. I tell the man at the window (badge said shift manager or something along those lines, short brown hair, I WISH I knew his name) what happened and that I'll be right back and start to pull off and he says "HOLD ON!!!" So I stop and he gives me the slush! I thank him and tell him how incredibly nice and extraordinary that is with all of the gratitude in the world. I come back with my wallet and explain over the speaker to the (now woman) why I'm there and pull around to pay for my slush and burrito and get my burrito. The woman rufuses my money and tells me "it has been taken care of." The man from before appears with my bag and tells me to have a great day!! Again, I thanked him and told him there should be more people like him in this world and he humbly says "you're welcome," passes me my bag, and laughs at what I'm sure was quite theatrical on my end. It is worth a mention my drink and burrito were perfect btw. He easily could have been upset and made me feel worse than I did already in that situation. Instead of getting frustrated with my absent mindedness he chose to meet me compassion and warmth. For me it wasn't about the money at all. It was about the kind gesture, just because. Every time I drive past there I smile, I'll never forget how that guy totally made my day. If you're in the mood for a great drink or sundae or shake or excellent burger or burrito or coney - head to that location. Not only do they have an excellent manager, their food is on point every time and they're fast and efficient. read more

I placed an order at the wrong store, and when I tried to call the store to cancel the order, the store refused to answer. Horrible experience with this store. Will never go to this store again. I would give this experience a zero star rating but have to give the minimum 1 star. read more

This is inexplicably the worst Sonic in the state. Waited at the speaker box for 10 minutes after being told they'll be right with me, they only even engaged with me the second time after I said something, and then I waited even longer at the window. Used to love sonic but this one has been this bad for years and I'm truly shocked that they're still operating at this level. read more

You're better off going anywhere else or going hungry. I sat for 15 minutes, looked up the store hours, and was about to leave before they finally took my order. (I pressed the button on the kiosk correctly) I ordered two items and waited another 20 minutes before receiving the food, which was cold. Doesn't seem like the building is well-kept. Did realize this was just a building with lights, not a place for food. read more

Pulled into Sonic, Sunday evening, 6pm. I thought, good, I'll get some fresh made food...NOT! Ordered a cheeseburger with mayo, I got ketchup only. Ordered tater tots, hot and extra crispy; I got like warm undercooked tots. I don't know how this place stays in business or why Sonic renews a franchise agreement with them. read more

This location is nothing but trash! Each time I come here it takes them about 20 minutes per car to get food out. And this time not only did it take 20 minutes for 2 corn dogs and 2 drinks, but the corn dogs were cold to the point that I couldn't get it off the stick and the stick broke in half in my corn dogs and it has ruined my whole corn dog experience. Thanks for nothing! read more

Jose' is such a great employee ! I wonder why he isn't the Manager. He knows his customers greats us always with a hola and have a nice day. When he can he runs drinks out to us if we have used the app so we don't have to wait in drive thru. Don't ever lose Jose or Mario because they are keeping this location a float. read more

Came to this sonic for lunch went through the drive thru and waited about 10 minutes at the speaker no answer even tho they took the persons order in-front of me perfectly fine? So went to kfc instead much better service and actually answered the speaker at the drive thru. Don't recommend this sonic. read more

I would give zero stars if I could. I ordered through the Sonic app, a medium soda and a small fry. I arrived, checked in and immediately the screen said "Mario is on his way ". 5 minutes later a woman brought my order out and said she would be right back because she forgot my straw. The fries were cold. I had a bad experience last time but thought I would give them one more try. DO NOT WASTE YOUR TIME AND MONEY HERE read more

Online it says this store is open at 7:00. And their hours are not posted outside the physical store. I tried going through the drive through and 2 different stalls to get some service for almost 20 minutes and there was no staff. read more

I had placed a mobile order and we went to a stall to check in and immediately it said they were on their way out with the food. I waited about 5 minutes and then i said the order was complete but we didn't receive the food. I waited another 5 minutes before pressing the button to ask if our order was still coming and someone came out with the food and drinks. When she came out she apologized about the wait and handed the drinks over and spilled the drink in my car and just ran back inside. There was TWO other cars waiting. The food was also completely cold and the bag it was in was WET and the drinks were both missing the cream. What the hell happened to sonic??? read more

As many have said, I would give this place 0 stars if I could. They always get things wrong and the staff are nothing but rude. I've given this place multiple chances after bad experiences, but this was my last. Today I pulled up and waited at the drive through order for 2 full minutes and no one spoke over the mic despite me moving my car to trip the trigger. I then pulled up to the window and was promptly ignored by one employee, when he finally came to the window I explained the situation and he said "okay" and closed the window. Another employee came up and asked him if I needed to place an order to which he responded "I don't know." When she turned to me, I explained the situation and she with an attitude replied "are you ready to place an order yet?" To which I responded no and promptly left. read more

STEALS from customers. I have a favorite add in that I love and always pay extra on top of it. Last time I went they didn't put it in the drinks and I figured they forgot it and went in with my day. It happened again today and when I questioned the staff they said they didn't have them but I told them I paid for it. The staff member shrugged and walked away. They are willfully not putting what you order in your drinks in hopes you don't notice and pocketing it! Buyer beware! read more

Went here with my wife and ordered a burger with fries. It was disgusting, tasted like it was soaked in grease for hours !! An employee by the name of Gabriel took my order and was rude.. and he came out with my food.. appetite gone.. hair did not fit his face... the environment was ok though. read more

If I could leave 0 stars I would. Today was my 10 yr old,grand daughters birthday and she chose Sonic for lunch before we went shopping. We pull up in the drive through to order and I'm shocked at the level of rudeness from the employee. Well that was just the beginning. EVERYTHING, and I mean EVERY single item in our order was wrong. We had stopped at a park to eat, so I called and asked to speak to a manager and was shocked to realize that the rude drivethrough person was in fact the manager. I explained each item in my order and what was wrong . 1) medium blue raspberry with nerds... it was the slushy ice, a few squirts of blue raspberry syrup and a shit ton of nerds thrown on top, not even mixed 2. Large cherry limeade, no cherries, no lime 3. Corndog deep fried till it was literally black 4. Two orders of tater tots were still frozen inside and tasted like very old fryer oil 5. Chili cheese fries were not fries at all, but tater tots 6. Pickle fries were still frozen 7 The ranch in the small packets was so old it wasn't even a liquid anymore, it was hard 8. Popcorn chicken was still frozen in the middle 9. 1 order of fries was missing 10 one large drink was missing When I called to complain,she told me I was wrong and argued with me. She asked me what I wanted her to do about it, I said I want a full refund. I went back, pulled up to the drive through window,she saw me, and walked away, making me wait another few minutes ( there were no other customers) and finally comes to the window and says " do you have the supposedly wrong order for me"? To which I replied " yes, it's in the back of my truck, you want it?" She slammed the window, and came back and said she'd issued me a full refund and in the most sarcastic voice said " Have a wonderful day and slammed the window shut again. And for some reason my refund was $3 short. I've had bad service before but this was beyond bad. I've never experienced this level of bad service in my life. Before writing this review I searched on here and yelp and found a couple of reviews that were clearly about this particular manager also. I feel horrible for the people that have to work with her, and the people that are unlucky enough to have her working the drive through when they order their food. I will NEVER go back to that Sonic as long as she is wo r king there. I imagine many.people have said and done the same. If this business means anything to the owner, fire that girl asap. She's a menace. read more

Wouldn't recommend this location. They're slow and almost always get something wrong with any order. I don't know if they're just incompetent or what. Tonight my brother and I ordered the ultimate meat and cheese breakfast burrito combos. We were charged correctly but when we got home it turns out we got regular small breakfast burritos. I mean come on it wasn't even busy! Is your job really THAT hard? Also seems like they're always short staffed no matter what time of day it is. Hire more people and get better management for better service! read more

Listen to the other reviews. If you don't mind waiting 20+ minutes in the drive through or stall for a single drink this place is OK. Besides the long wait times, my orders are consistently wrong. I've kept going back because it's up the street from where I live but I will no longer go to this location. It's strange because if it's super busy on a Friday night I'd expect a wait. Going in the afternoon on a weekday where there's two cars being served and you still have a long wait?? That's what makes no sense. And it's 100% of the time you get a long wait. Don't go here!!!! read more

Really mold in the bread, that's disgusting, check your food, tru to hide damage bread, I can believe I bought this food for my little daughter, I hope she doesn't get sick read more

Sonic Drive-In - Mold - Burgers Near Me - Loveland, Colorado

See all

If I would give zero stars I would! Worst place ever. We order three drink and a corn dog and it took 45 minutes!!!! This is ridiculous, plus their customer service is terrible. Stay away from this place at all cost!!! read more

Unapologetically slow while getting the order wrong. Serves unmixed slushes. Do not recommend.

So it's been over a month since my last review of this place. I gave them another shot, thinking maybe they got better, boy, was I wrong. They got even worse. I took the drive-thru route this time, two cars ahead of me. 10 minutes later, still 2 cars ahead of me. 15 minutes later, still 2 cars ahead of me... 20 minutes later... same thing. I gave up and drove off. At least going through the drive-thru, I didn't give the any money. I have no idea how this store is still open, corporate needs to shut them down or replace the entire staff. I've even complained to them and NEVER heard anything back, except for a survey wanting to know how their resolution went?!?! What resolution? Not a single person from the store or corporate reached out to me. read more

I came to this sonic to get literally drinks and sat at the order stall with the red button pressed for 15 minutes than I pressed it again and it had someone come on and say we'll be right with you. To then the screen and button reset. I had to order online and still waited an extra 10 minutes just for drinks! JUST DRINKS. Ridiculous read more

They were unwilling to serve me, even though it was half an hour before they closed. Spoke with the manager (Jose) who was no help, and basically told me there was nothing he could do. So on my way out, I heard several other employees swearing at me, and called me "you little bitch". Don't know what kind of business they think they're running. read more

We went through they drive up at 810pm on a Saturday night. Closing time was 10 pm. We ordered 2 drinks. We waited an appropriate time for our order to be taken at the ordering board at back of building. We were the only ones in the drive up at the time. We pulled up to the window and started our wait for drinks. Initially, we were able to see 2 workers inside. One of them was eating something from their hand. They other one appeared to be working but it was difficult to see clearly. We waiting and no one came to the window to collect money or communicate anything. After about 10 min another man came in to our view and was yelling at the other men. They were clearly arguing. There were then 3 cars behind us waiting also. We thought maybe we would get helped so we continued to wait. We waited again for 10 min. Still No-one came to window to apologize for wait. We could see 3 men but only one of them appeared to be working the other 2 continued to have a conversation. We waited a total of 22 minutes for our 2 drinks. No one came to window during this time and it was clear no one inside was working on our order. We drove away. There was clearly an issue going on inside. We would have appreciated someone coming to the window and stating I'm sorry we can not complete your order at this time. Very disappointed. read more

They tell you they can't make your order and take 45 minutes just to give you drinks. Worst sonic ever.

Service is horrible!! Long wait with less than 5 cars in stalls/drive thru. Was shorted on my change, when I pointed it out I was told that the girl would come back out. After several minutes & seeing how many cars were in the lot I gave up (4 drive thru & 1 stall). Everyone should know simple math! Total $4.26, pay with $5.26 - does not equal $.50! Will not return, sorry I confused your employee and they couldn't wrap burrito! read more

Sonic Drive-In - This is my total, I paid with $5.26. She gave me $.50 back!! Really? You can't make simply change!! - Burgers Near Me - Loveland, Colorado

See all

My family and I have visited this location numerous times over the last few years. Orders can be completely forgotten as they tend to mark online orders as completed even when it's still in the kitchen. Condiments and napkins are often forgotten even when specified for in the order. Soft pretzels missing cheese. Mozzarella sticks missing marinara. Drinks like the cherry limeade with the outside of the cup covered with cherry flavoring which will get on your hands and cupholder. And again, no napkins. It's hard to believe this deserves a one-star but I sincerely have not seen service this careless in a long time for any chain. read more

This place doesn't even deserve a 1 star... like I've waited at one of the stalls for a good 10 minutes... and still haven't gotten my order taken. This place is dumb slow and needs more people. But what person want to work here? No one! The employees suck sooo much, it's really sad. read more

Horrible. The place was almost empty and we waited for 45 minutes to get our food just to discover that 2 items were made wrong or had the wrong thing all together. Plus 2 of our orders were missing completely. Then we go through the drive through to get the missing items we waited another 30 minutes at the window and were asked twice by the same person what we were missing. Our food was cold and a complete disaster. I waisted $60.00 on complete crap. The only positive part was the car hop she was polite and sympathetic. read more

The worst service and slow af come on I drove into an empty stall after being told that they couldn't serve me unless I was walking or some other option that I didn't qualify a large drink is all I wanted. This is ridiculous why are are both locations owned by this guy the worst ever!!! read more

It is currently 9:36pm and we pulled into the sonic drive thru at 9:30pm. They close at 10pm. We started to order two cokes and a large tater tot.... the women working the drive thru says "I'm sorry but our ice cream machine has been shut down for the night and we are currently cleaning our grill" ... we said you guys don't close for another 30 minutes and you won't make us food? She comes back again and says no sorry we are cleaning.. When your store says that you are open until 10pm that should mean that you provide all services. Just because the employees don't want to do the job that they were hired to do because they want to off right when they close. Well they lost our service and I'm guessing anyone else's for the night since the fast food place wasn't wanting to serving food. read more

Once again, I had to go to work hungry because they looked to be open, but no one was there during business hours. This wasn't the first time, but it will be the last time. Other breakfast joints are happy to make my food and take my money. I was almost last to work after waiting 15 minutes at the drive thru for nothing. read more

We tried to stop here for lunch and got the worst, rudest service I've had at just about any fast food place I've been too. We were trying to place our order and Sergio did his best to make sure we knew just how slow we were being in placing the order. Mind you, we had been taking to him for all of 2 minutes when he scolded us for ordering to slow. And did I mention we were the ONLY customers at the store? It's not like this was in the middle of a rush. I'm not typically one to post negative reviews when I didn't even order, but this guy was so rude that we finally told him we would just find somewhere else to eat. Which would be my advice to you as well. read more

I never thought I'd find a Sonic worse than the one in Greeley. I was wrong. Pulled in drive thru at 1:38 with only 1 car ahead of me already at the pay window. I ordered a Chicago dog and drink. 14 minutes later...yes 14 minutes later I got my food at the window. The worst part was the guy in front if me only ordered a dog and sundae. I'm done giving Sonic money. Does management not realize you need more people at your store to provide even just basic service. Avoid at all costs. read more

Too slow for an afternoon with hardly any customers. I ordered a burger with meat and cheese and 3 drinks. That's 5 minutes tops, not twenty. Nice guys and the order was right read more

Slow and rude. Took 10 minutes in the drive thru to get two burgers with one car in front of us! Plus the burgers were cold! Ridiculous! I would avoid this sonic, save yourself the trouble. read more

Every time i come here its ridiculously slow it took them 15 minutes to make a hot dog one single hot dog seriously that's ridiculous come on guys read more

Its sonic so yes its great fast food. The servers are great food is always made fast and correct. A great family atmosphere for a cheap fast great meal. read more

It's Tuesday 11am and I've been waiting 30 minutes for my food. It's still not out to my car. Ridiculous. Don't bother with this location. They will waste your time! read more

I love the food, drinks, and desserts here. Very nice quality. I visit this place very often and I'm happy I did. The only problem is they are slow servers and it takes a while to get what I order. As a experienced fast food employee elsewhere I know whats expected and I assume its just a lack of strict management. It honestly sounds like the other raters were being too judgemental and harsh. Don't worry about it too much guys! read more