Really disappointed with my service and food quality. Ordered 2 Chocolate Milk Shakes (which were suppose to be half priced), a Mini Order of Mozzarella Sticks, and a Mini Order of Tots. Was charged for 2 Chocolate Milkshakes (full priced), a Small Order of Mozzarella Sticks, and a Small Order of Tots. Milk shakes came out looking like cold chocolate soup, so I sent them back only to have two new VANILLA milk shakes brought out. Gave up trying to get 2 decent chocolate milk shakes and went home. When I got home I realized my tots were way undercooked. Disappointment. read more

Always trying to rush customers in the drive thru even with no line... Always on their phones.... Ordered diet coke an got regular coke Ordered diet because type 1 diabetes Going to have to triple check your order if you go here read more

Sonic Drive-In - Burgers Near Me - Greenville, North Carolina

Absolutely horrible service . The girl took haft my order then stopped answering and cancelled my order haft way through . She was very rude . Food needs to improve . Everything needs to be improved . Don't come here read more

Waited at the drive-through window for 15 minutes. Didn't even get to order. Just ended up leaving the lady on the drive-through was super rude read more

Sonic Drive-In - Burgers Near Me - Greenville, North Carolina

Waited 15 mins to order and another 15 mins for the 2 mini blasts to never arrive while you sit and watch the employees goofing off through the window. Won't be back read more

Omm there was a black little substance in my slushie i looked down im like wtf!! this black substance broke threw my straw i grabbed a spoon i see a little black substance read more

Sonic Drive-In - Burgers Near Me - Greenville, North Carolina

Disrespectful staff and worker make face at me while we were at the drive thru window all because i asked for a pretzel. AND THEN THEY DIDNT GIVE ME THE PRETZLE smh read more

Sonic Drive-In - Not a pretzle - Burgers Near Me - Greenville, North Carolina

Last three times I've been (with mobile order so they have a heads up) it's taken thirty minutes to even get someone to acknowledge me at the intercom after being told someone is on their way. Had to call this time and was told I wouldn't be served until later after already waiting thirty minutes and trying to use the intercom read more

The customer service was an amazing and my order correct. I love that i don't have to sit in drive thru for a long time too and the food was delicious! I will be coming back ! read more

I have sat in line twice now in the last two weeks for over 35 minutes because nobody will take orders on the intercom in the drive thru and you can get out of line when you are sandwiched with cars and the curb. When the cars in front of me finally left I waited another 15 minutes at the intercom waiting for someone to take my order. I pulled up to the window and they were all on their phones and chatting not paying attention. Ridiculous service. read more

Slow. Took a 1/2 hour to get the order. When it arrived out to the car one of the three meals was missing. When asked the car hop said "oh we're out of that. read more

The BEST Sonic!!! I come through 1-2 times daily for a drink and they always greet me by name, have a pup cup ready for my dog and take the time to speak to me. I've very rarely had any issues and if I have, they've gone above and beyond to help me. They are phenomenal and such a friendly staff! My dog knows when we're heading that way and gets so excited to see all of them. read more

Sorry group of workers. I go through the drive through for a large tea. $2.02. I give her $5.05 at window and she takes forever to get change. She places 3 cents on counter, then gives me the three dollars and my tea, closes window and picks up the 3 cents. Not that I need the pennies, just shows the kind of people working here. Lmao read more

They do not care at all. Waiting in the drive thru for 30 min is normal at this place.

Everybody loves good breakfast burritos every once and awhile, right? Well this Sonic has the best breakfast burritos for people that are on the go and their only option is fast food. Not only was the person who took my order through the drive thru very polite, she actually got my order right and I had it in no time. I am allergic to jalapenos, so when I order their super-sonic breakfast burritos I have to ask them to make it without those pesky things. Usually I have a problem with going to other Sonic's and the jalapenos will still be on them. Once that happens I have to rush and take benadryll or risk going into anaphalactic shock, which is never fun. This is definately a really nice Sonic.....good food, great service, and FAST...thus the meaning of "fast food". read more

I always enjoy Sonic's food, especially their Cinnasnacks! But I enjoy their customer service even more. There's one young lady who works there every time I go, who always calls me sweet pea and is the nicest fast food worker I have ever had the pleasure of being served by! She is the reason I decided to write this review today! She needs a raise! read more

Love sonic and I love that it stays open late but they never have food ready past 9pm. Even on the weekends. Was told that they were dropping everything fresh but if that's the case what's the point in fast food and having a drive thru??? Any time between 11am and 8pm you're probably safe but don't go late unless you wanna wait 10+ minutes for the cheap food that you thought would only take a second... read more

Food was fresh and hot. Prepared as show in the pictures. Chicken slider was awesome. Seems like they've improved

I was at sonic earlier and I asked the lady if she had ketchup. I sit in silence with her for about 10 seconds until she finally responded. Didn't seem like she wanted to get me ketchup there was definitely a little bit of tension. She comes back and gave me ketchup and said not a word to me after. I then come home and take a bit out of my mozzarella stick and there is no mozzarella in it. I was very disappointed. I give the food 2 stars but the customer service a negative 4. read more

Tried to use a coupon for a free slush at the drive thru, not knowing it supposedly "had" to be mentioned when the order was placed. The worker that brought out my food while I was in line proceeded to get an attitude like it was some huge inconvenience to ask about the coupon. She cussed me out under her breath as she walked back in the building. As I was paying at the window the same worker kept giving me dirty looks from inside like I did something wrong. Will not be returning. read more

Uninformed workers! I ordered a large cheesesticks, which according to the menu, is 8 pcs. I received 6 pcs, but didn't check the order before I ate one. Fortunately, the younger server returned to my car and asked about my order. I checked in the bag and told her I had 5 left. She made two mistakes: 1) she said there was only one piece difference between the order I got and the order I was supposed to get (wrong -- the medium is 6 pcs and the small is 4 pcs), and 2) she tried to get me to just accept the incorrect order without making me whole. After I asked what *I* was supposed to do, she did offer to give me one of the cheesesticks from the order in the bag she was holding. (THAT'S WRONG!!) At one point, an older server came out and tried to rescue her, saying that my order did NOT get mixed up with another. She wanted to just gloss it all over, which would have been REALLY wrong - cheating the customer. Finally, I told the younger server that since I essentially received a medium, and the price difference is $1.20, that perhaps she could just refund me the difference. To her great credit, she took from her own tips, and gave me $2, and was going to allow me to keep all of it. I had 3 quarters, so I gave them to her, pretty much making us even (not counting tax). I hope her manager reimbursed her. It looks like I need to do business with a different Sonic -- the reviews for this one are very disheartening, and it looks like I can't trust the crew here. I was nearly another casualty! read more

Waited 35 minutes for food spent nearly 15 dollars left hungry and mad... but they did refund my money!

First and last time I come to a Sonic! Kids playground was messy and dirty. Ordered kids meals with grilled cheese and tots, french toast sticks and an egg and cheese sandwich, everything including the grilled cheese was greasy! The tots fried in old oil which made them taste horrible! read more

This one is for the Sonic on S. Memorial Dr. Couldn't find it on Yelp. But when I ordered their brown bag special with a coupon for it to be $10, they charged me $13 even though I showed them the coupon, all the carhop could say is it's normally $15 and that's what the manager said to discount it to. Never going here again read more