I was in the area and decided to stop by to get a wacky pack. Sonic is doing a collab with sanrio and friends. I thought i come here and try my luck. . Before walking in, I noticed its right next to arco gas. The parking spots to pick up is clean and big. The building was well lit and signage is great. The inside of the store was clean and organized. . Wacky pack order for me to go to is always a cheese burger with extra onions, no salt, with apple sauce and a diet dr. Pepper. The burger is usually good and temperature hot. . Walked in and Ridgo greeted with a friendly smile, with a warm welcome. It was a good vibe. Also he was patient to listen the customer request. Went out his way to go help search and double check for the customer request. Then came back and was informative with the pricing. It was a really good experience for this sonic for me. I want to recognize this young man's (Ridgo) customer service here. Thank you and I appreciate it. Thanks for reading. Hope this helps. Have a yelptastic day. read more

This location of Sonic is horrible, the worst we've ever tried... We've gone on 3 different occasions and each time it just gets worse. The staff is rushed, unfriendly and not knowledgeable about what they serve, the wait is always way too long whether there is 1 car ahead or 3 cars in line. The fried good taste like it's been fried in oil that is very old and this last time I got my granddaughter a corn dog kids meal and the hot dog inside was tinted green!!!! read more

This Sonic is horrible. They only have the drive thru open and backed up with at least 7 cars. JC is very rude, and they have 2 people currently helping everyone. We will not be coming back to this specific location. As for the food, there was a lack of real fries and we waited 30-45 minutes for lukewarm food. Just a horrible experience! Very disappointing and dissatisfying. read more

Sonic Drive-In - Backed Up Drive Thru - Ice Cream & Frozen Yogurt Near Me - Citrus Heights, California

We came to the drive thru gave my name as I ordered through the Sonic app. Earning points an easy way to earn free food with each purchase in the app. When pulling past the speaker be sure to stay to the left as this driveway shares the same road as the car wash. Also when car wash is going it does make it hard to hear the cashier taking your order. No one else in line in front of us I went straight to the window. We ordered two slush drinks and one order of tater tots. 10 mins later we get our drinks 2 Cherry Flavored Bubble Slush and food. Alittle long of a wait for a the drive thru. I pulled away from the restaurant not realizing our Cherry slushes were Grape flavored. I thought at first the color difference was the bubble but it was not once we tasted them. Alittle disappointed as was looking forward to Cherry. Medium 20oz Cherry Flavored Blue Raspberry Slush Even though they gave me the wrong flavored slush it was pretty good. The raspberry bubble is very small and go through a regular straw just fine. There was a good amount of bubble in the cup which ment bubble in every slurp. Even after drinking entire cup I still have bubble left over in the ice left over. Yum! The tater tots since we had to wait for them they were fresh hot and crunchy. We were satisfied with our snack. When my throat was cold from drinking the slush, eating a warm tot was a great balance combination. Double yum! I will definitely try their slush with bubble again it was good value priced at $1.99 at this location but hope to get the right flavor next time. read more

Sonic Drive-In - Supposed to be a medium Cherry flavor bubble slush. But think it's a grape bubble slush. Still good. - Ice Cream & Frozen Yogurt Near Me - Citrus Heights, California

I have never waited 30+ minutes for fast food from Anywhere. It's so many Great possibilities for this location. They need to start with hiring a great management team that will train a great work team. We were there over 30 minutes to get food not fixed correctly. Remember great leaders they lead from the front and not the back. read more

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0 stars 30 min to get two milkshakes, complete apathy from staff, this place has gotten worse each time Ive tried. Done with Sonic read more

My wife was running late so she picked this junk up on her way last night and it was just awful. Even the fountain soda was bad, it had an off taste. I don't know what it was, maybe dirty ice. Then the fries were way over cooked and caked with salt. Basically they were awful too. And the finale of the awful show was the burger. Covered in some sloppy sauce, no meat taste, just a mess. Too bad because Sonic is close to our house but I warned her no more from these people because they don't know what they are doing. If I could give it minus stars I would. read more

I do have to say that I was looking forward to this Sonic for many years while it's out there vacant on an empty lot. Once they finally opened I tried it twice and was completely disappointed as you'll see with my reviews. What baffles my mind and this is a multi-billion dollar company can they could care less about a store that performs at such a poor level. All the people that live around this restaurant should have the privilege of eating at a Sonic the way it was designed to be quality food and good service. I have tried personally to reach out to corporate and it's almost like your emails go into the abyss. I'd like to start a thread here and see if all of us can get a hold of the corporate office and seriously let them know how bad this location is The next closest one to me is 7 mi away and I really would like to enjoy some of Sonic's food but I absolutely refuse to visit this place ever again. read more

I tried to order food for my son and I. Lady said I can't do two orders through the drive through .i said I'm paying for all of it. She said well I'll let you slide this time, but next time I can't. I love Sonic, but she was rude even when she said it. If I want sonic I'll go out to the Pleasant Grove location. Very poor customer service and interaction. read more

Well they opened this song around the block from my house or not I figured I'd try it I had to smashburger combo and it was quite tasty I was very happy with it I had tater tots and a Coca-Cola and I can't go a little over six bucks not bad and I enjoy I'll be going back. as I say it was a little slow but it's pretty quiet it's a little a little busy and I had to try it cuz it's literally a block from my house. read more

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We order drinks from here and have yet to have them make a mistake. This Sonic shares a parking lot with a gas station so it's a busy parking lot. Their portion of the lot was relatively clean. My only complaint would actually be how slow they are. I order with the app and whether I order ahead of time or sitting curbside I'm in for a 10-15 minute wait. Plus side, all the kids that work there have been really pleasant. read more

Late-night cravings led us to this new spot at around 8:49 PM, only to find the doors locked--even though they're supposed to be open until 9 PM.No worries, though! We decided to order from our car. The menu had a ton of options: we went for a banana shake, tater tots, a burger, and onion rings.The prices were reasonable, but let's be real--not the healthiest choice.We placed our order at 9 PM and waited about 22 minutes, only to find out that our tater tots were missing. After calling to have them re-delivered, we waited another 15 minutes. A bit disappointing! Overall, we weren't completely satisfied with the experience. That said, we might give it another try in the future since it's so close to home and still pretty new read more

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Ordered using the app, arrived and found that theres no one to tall to inside. Just a wall button like some kind of strange fast food brothel. Speak to someone but we both cant understand each other so she comes out to be told im here for a pick up. Food comes out quickly I sit and take a bit of the corn dog. Tastes like metallic coins, wrapped in a soggy bread that has a faint desiel taste to it. Break open the corn dog and see the hot dog is a Greyish / white color and stinks. Tots were good. I immedietly spit out the corn dog and threw it away. Waste of money, and dangerous. read more

Waited at the drive thru for about a minute, no one took our order so we pulled up. One car ahead of us and waited about 10 minutes. The car behind us was honking because they're taking so long. Rude service. They seem frazzled and disorganized. Everyone inside looks like they don't know what they're doing and it's their first day. It's kind of sad. read more

Last night my wife and I pulled into the drive through, waited for five minutes for someone to take our order. The girl couldn't hear us, after repeating our order, she finally got it right. Waited another 7 to 10 minutes to get to the window. My wife ordered a m&m blast, I ordered a Coke slushy. My wife got hers right. I got a lemonade slushy. It was a little after midnight. To tired to go back. Joe Peshi got it right in Leathel Weapon 2 and I quot him " They f@#k you at the drive through, they f@#k you at the drive through. Never going back, unless I go to complain to the teenager manager, which probably won't do any good. Over paid burger flipper. read more

This location is awful. Long wait. They marked the order finished and delivered when it wasn't delivered yet to get away with them being so slow. Then brought me a melted ice cream. And there's no way I'm waiting a whole lot longer for you to not fix it right anyways. Never coming back here which is a bummer because it's the closest one. Had high hopes for this location. Get it together Sonic! read more

I got 2 chicken sandwiches meal and a burger which came up to $50. I couldn't believe how small the chicken sandwiches were. The guy at the drive thru was rude and couldn't understand what we were saying. This place very disappointing. 0 stars. Try to do better. read more

They always take forever. I'm not sure what's going on here at night, but if I stop to get a drink for my family it takes 30-45 minutes and it's ridiculous. Speed it up! You're fine during the day, why is the night such an issue? We paid in app, checked in on a screen for drive up, and then waited and waited until I pressed the button for someone to then tell me to get in line. I get in drive-through line, and it takes another 30 minutes. An hour of my time completely wasted tonight. So much for a treat for my family. read more

Slow. Just slow. 5 minute wait after you park in the stall and push the button. Then, forever to get the food. Meh. 0 stars.

I ordered $30 in food. Had to wait 15 minutes just to place my order. Then 20 minutes for the customer in front of me to get their food. So 35 minutes. Just to get to the window and be told they can't take any bills bigger then $20. After waiting 40 minutes just to get to the window you would think they would make an exception. Nope. They had horrible customer service and only 2 people working that I could see, just walking around with no urgency. I will never go here again. read more

If I could do zero stars I would. First let me state he never gave me my change although it was 2 pennys he never gave it to me. Just handed me my receipt. I don't care if it was 1 penny. The fact that you guys don't give people there change make me wonder how much money you keep from your customers and what kind of business your running.Second the quality of your food... I wanted to order chili cheese tater tots but the had no more chili so he asked if I wanted cheese tots I asked if it was nacho cheese he said yes so I said ok. The. I ordered the pretzel with nacho cheese. The only thing hot was the pretzel the cheese was ice cold the tater tots were super old and the cheese was American cheese that was cold as well like it was melted way before hand like someone's order and they drove off and they just gave them to me. Maybe because the wait time from once you place your order to reviving it is about 15 mins with only 2 cars ahead of you. read more

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We really thought this Sonic would be a great addition to the area but boy were we wrong! We have given this location several tries and not one has been a good experience. From extremely long waits and being stuck in the drive thru to no mustard! There was even a visit with no Texas Toast. The list of wrongs is long. They need to do better in order to stick around. My family will drive to Roseville vs go the 1 mile away. read more

The food is fire. They have the best meal prices of anyone. Get the big meal deal for $7 u get a burger chicken bites med tots/ fries and a drink. Thats insane. Great service. A+ read more

The blizzard was NOT no where worth $8.00! Skinny cup, extra cookie dough (top only) better off going to a store and getting almost 2 cartons for this price! Buy on coupon or don't buy at all! read more

I placed a mobile order for a hat and a meal, and the app said my order would be ready by 7:33 PM. I arrived at 7:29 PM, parked in stall 5, and checked in right away. I ended up waiting 30 minutes with no updates. When they finally brought out the order, one of the meals was completely missing, and it took them another 15 minutes to bring the rest of it out. This was a really frustrating experience. If the app gives a pickup time, customers should be able to rely on it, and orders should be checked for accuracy before being brought out. read more

Worst ever! Still can't get an order correct and takes 20 minutes in the drive through!!! 20 minutes !!! read more

Sonic Drive-In - Cherry slush - Ice Cream & Frozen Yogurt Near Me - Citrus Heights, California

If you walk in and order be prepared to be met with a menu and order from the screen. Push the button and wait and wait. As I was walking out finally someone answered. Ordered a breakfast burrito and Texas toast chicken club meal. Husband said burrito was tasty. Chicken club didn't really have any flavor or chicken. The chicken Patty barely had chicken in it!!!! Lettuce was soggy, wilted, and some of it brown. The crinkle fries are good, I think they're battered. They were crunchy and didn't have too much salt. I like that. The inside is very sterile and uninviting. No soda machine so no refills. Plus large soda is almost $5 and next door at ampm I can get a large Coke Zero for $0.89. I'll try sonic one more time and see if it gets any better. read more

Sonic Drive-In - No chicken in the patty! - Ice Cream & Frozen Yogurt Near Me - Citrus Heights, California

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Cold impersonal atmosphere you talk to a screen, mistakes on just a simple strawberry shake. Sitting are are just a slab of wood this is definitely the only time I will be here. No cashier slow service I'm very disappointed in this facility. read more

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I haven't been to a Sonic in years and I should have listened to the reviews. The food has always been inedible, but I considered the drinks to be pretty good and decided to give this location a try. I am so confused on how it takes 20 mins to make 2 slushies and a milkshake. There was nobody else in the carhop or drive thru, it took them 5 mins to acknowledge us from the start. Our drinks were delicious but no way I'm waiting 25+ mins for a slushy again. read more

This place is ABSOLUTELY ATROCIOUS.. The food is OK AT BEST but the service is probably the worst I've ever experience. I dont think they've ever gotten an order right, they take FOREVER to get you your for even when you order through the app, they NEVER check on you, and whole notion of having a "contactless" menu where It's just like a drive-thru but you're in the store and they can never hear you and they always come from the back and ask you what you said anyway. So they just waste your time with more ineptitude and a stupid idea. I don't know who manages this place. I don't know who owns this place but you need to do better read more

Worst sonic I've ever been to!. Ordered coffee online, waited for my order. About 20 minutes, they came out. To tell me they don't have coffee. Why in the world, do you have it on the menu? A few weeks later, I ordered a Coke Zero, same thing. And they have the slowest service I've ever seen! I won't be coming back! read more

Absolutely awful! Bad service and disgusting food. This is a brand new restaurant, and the food was inedible. All the fried sides we ordered (fries, onion rings, tots) tasted like artificial caramel, and they literally smelled like funnel cakes and were actually sweet tasting. Also, the order was wrong. We ordered 1 order of fries, 1 order of onion rings, and 1 order of tots. We got 6 fries. Not 6 orders of fries, 6 individual fries, two mostly-full tot orders, and some burnt onion rings tossed loose into the bag. 1 empty fry container, and 1 empty onion ring container that were both under one of the burgers,but on top of another unwrapped burger. My burger was a disaster with a hard, burnt ring around the outside of the patties, burnt bacon that was hard as a rock, slimy lettuce, mushy tomato, and drowned in mayo to the point that the bottom bun disintegrated when I picked it up. The burger wasn't even wrapped correctly and was just tossed sideways into the bag, and ended up unwrapped with all the other food thrown loose at the bottom, and the fry and onion ring containers on top of the unwrapped burger. How the items were placed into the bag seemed deliberate, like the person was angry, so they threw the food in the bag as hard as they could. Also, the service was terrible. While we were ordering, the cashier kept stopping mid-sentence to talk to a coworker, and we had to keep restarting the order because they kept messing it up. The same thing happened while handing us our order, the cashier was distracted by their coworker, who didn't seem to care that they were helping a customer. The cashier was obviously frustrated and annoyed, which made the whole experience unpleasant. I am guessing someone literally threw our order into a bag because they were also frustrated by this person. What a horrible place! We tried the food, but ultimately ended up throwing it away. It was $35 worth of food, but it was late, and I couldn't even imagine taking the food back to the restaurant and dealing with the kind of people who would do this. I have nothing nice to say about this restaurant, and I will not be ordering from here again. read more

I had a great experience! The cashier was very friendly and patient, and I never felt pressured or in a hurry to order. It was my first time trying the food, and I really enjoyed it. I'll definitely be coming back to try more! :) read more

By far the worst experiences at sonic. I pre-ordered on the application and pulled up to their spots and after 10 minutes they said someone (can't remember their name) was on the way. 20 minutes after this they finally show up with the order. I gave them another chance after a couple months tonight, and I my wife ordered a tea, which they were all out of. He said I needed to get a refund on the application but there is no way to do so on there. My strawberry slushie was also not a slushie and was more like a Shirley Temple with crushed ice. They really need to fix this location or they are going to continue to give the brand a terrible image. Drive the 20 minutes to Roseville to get better food and service. read more

I am hoping that I can revise this review shortly but so far in the short time that this location has been open, its pretty frustrating. I will start with the good and what gave this review an extra star. The folks working there that I have dealt with, mostly younger folks have all been pleasant and very nice and friendly. The bad? It takes FOREVER to get your order. I have been here multiple times and have waited any where from 28-48 minutes to get my order from the time I pulled up in the drive through. Each time there has not been more than 2 cars in front of me. Not sure what the hold up in making fast food, but this HAS to improve or they will not be around long which I would be very sad at. Each time they are out of one of the flavors that I was hoping for and drink carriers. I am hoping that they can turn this around, and if so I would be there far more often if not just for slushes for the kids....oh and me. read more

They deserve 0 stars! They're out of chicken bites so they can't offer the $7 meal deal. Wth are they thinking. I'm waiting in the drive thru line for 10 mins and then they tell me this! Then I have to wait another 4 mins to get out of the drive thru bec I refuse to order anything since I wasn't aware they didn't have it available. Yall need better signage read more

Ordered a trick or treat blast on the website it states it contains Oreos, m&ms, & heath bar. When I got home realized it had 0 Oreo pieces and contained a peanut candy maybe butterfinger? I'm extremely allergic to peanuts (you assume risk when eating out) but nowhere on the sit lists peanuts in the blast I ordered. This was not only extremely disappointing when I got home but extremely dangerous. If they made any substitutions or additions I should have been made aware. I worry for others that may not have not been lucky to notice. Oh and the wait was nearly an hour in total from entering the parking lot to receiving order... I will NOT be returning to this location. read more

Sonic Drive-In - Trick or Treat Blast missing Oreos & random peanut candy added. - Ice Cream & Frozen Yogurt Near Me - Citrus Heights, California

Soda was good fries was the worst there cooked in old oil the hot dog trash better at 7-11 glad there's a Jim boys across the street never again read more

Sonic Drive-In - There worst fries ever made by a company cup of oil for 10 bucks - Ice Cream & Frozen Yogurt Near Me - Citrus Heights, California

If I can give 0 stars I would. This place is terrible and service is horrible. Waited 15 min or more for Renato tots and one small chicken bites. Someone needs to help them do better. Never coming back here. read more

I showed up to this Sonic location, brand new, just opened and frankly, it was a disaster. A total mess. You wouldn't believe it. We pull up and there's ONE car ahead of us. One! Should be easy, right? Wrong. We sit there for about 15 minutes just to get to the intercom. Nobody moving, nobody talking, nothing. Finally we get to the intercom and the employee tells us to wait. Okay, fine, we're patient people. Then he tells us to pull up to the window. So we do. And we wait... and wait... and wait. Thirty minutes total before we even speak to an employee. Thirty minutes! For fast food. Incredible. Then it gets worse. The guy who told us to pull forward suddenly pretends he never said it when the manager comes over. Just flat-out denies it. The manager, Ethan, who clearly looks like some kind of shift manager, not a real manager, tells us the only solution is for us to go back to the back of the line... after four other cars had already pulled in behind us. Think about that. We waited half an hour because of their mistake, and their brilliant solution was "start over." Amazing customer service, really tremendous, if you're trying to lose customers. Ethan shouldn't be managing anything. The guy taking orders, clearly his buddy, was dishonest and completely unprofessional. Both of them should be fired. The place just opened and it's already completely screwed up. If this is how they run things now, I can't imagine how bad it'll be in a few months. Terrible experience. Avoid this Sonic. Go to the one in Roseville! read more