I ordered a Large Tater tot and some mozzarella sticks... my tater tots came only half full and they put no sauce in the bag. I asked for 3 ranch cups. the woman proceeded to only bring one, I then asked for two more, she then brought only one and then closed the window and walked away before I was able to say anything. I have had problems with the staff here for months now! time for a cleanup!!! read more

this location is consistently the slowest fast food in all of eternity. I sit at the window on average 5-7mins each time I'm there. it often looks like there is only a single girl working her butt off and she's either alone or her coworkers are terrible. read more

I got a hot dog, a milkshake and some cheesy chili fries. The hot dog was green and dry. The milkshake had grass in it, and they never gave us a receipt, and then when I try to return it, they told me, I needed a receipt that they never offered and never gave never go to this restaurant. I would give it 0 stars, but that's not a choice. read more

We don't eat here. Like ever. We're not from Bonney lake. But last night we figured we were in town so why not. There were 5 of us - my husband and I and our 3 kids. I ordered the coney chili dog - the Costco sized one and I got a small order of mozzarella sticks. I asked for ranch dressing to dip. The girl confirmed our order and read it off to us. It sounded correct. Only when we got our food, there was no ranch. Nothing to dip my mozz sticks in and my chili dog was practically bare. Not a chili bean in sight. So we went back through the line and I showed her my food. She looked at our order and said we would need to be charged for the ranch since they didn't charge us for it the first time and they're "only allotted a certain amount of chili for the chili dogs" so they would need to charge us for more chili. Are you kidding me?!? We just paid over $60 for our food. But fine, we will pay. We got two ranches and a cup of chili. I swear to you, they watered down the chili. It was so runny and again, no beans. Chili is literally beans. I didn't even finish it because it wasn't good. I used to love this place years ago when we lived in town. My friends and I would have Sonic nights. But I know we won't be coming back. I was so sad that this is how our food and service was received. Especially for the amount of money we spent. Now I know why the parking lot was empty. read more

I ordered the pickle fries, which is shown in one of the photos and it looks nothing like what was shown on the menu. It came out looking like a fried piece of ball which was gross. I ordered a breakfast burro which was super plain and cold. The burger was decent but also cold. I also ordered tater tots which were whatever. Even the Coke Zero I ordered tasted watered down. The distance between sonic and my house is about 5 min, the food was cold by the time I got home. & everything was disgusting. Definitely not worth eating there. Employees also not the greatest. Stiff attitude. Was extremely disappointed. read more

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the food was great and it just tasted amazing. the service was great as well and the guy was really nice. the place was also good, I like the fact the you can just pull up and place your order when your ready, it was a good atmosphere for me and there was no rush. I am definitely coming back when I can. read more

If I could a negative star rating I would. This franchise refuses to give ANY sauce to "specific" items. We ordered onion rings with Ranch - to no avail. The customer service was horrible when the dasher politely asked for a ranch and even worse when we called to ask why the employee REFUSED to give a ranch to a paying customer? The lack of clear communication, the abundance of cold over cooked food and poor customer service will drive me to any other fast food restaurant in Bonney lake. I high recommend avoiding this place!! read more

Sonic Drive-In - Onion Rings - Burgers Near Me - Bonney Lake, Washington

I love Sonic's slushes and milkshakes, actually not much I don't love on their menu. The Coney Island chili cheese dog is my go to. read more

Sonic Drive-In - Famous Slushes-blue raspberry with nerds - Burgers Near Me - Bonney Lake, Washington

Don't order from here late night via Doordash! We have three terrible experiences despite talking to a manager. They either give you the wrong order or total throw your order togethe! Get dennys if you're hungry! read more

Sonic Drive-In - Barely anything in it - Burgers Near Me - Bonney Lake, Washington

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Probably one of the worst places to get food. Got a Dr Pepper and it tasted just like water which is crazy. My burger was cold. My mozzarella sticks weren't even cooked all the way. The girl who took my order and payment did not have a nice tone or a good personality. Everyone there just gave off a really like "idgaf" vibe and it was just a bad interaction all together. Don't get food here I don't think they clean or do anything productive for that place everyone seems to hate their life and it's just a shit hole tbh. I've had multiple interactions here and every time it seems like they have attitude and just want to shut the window. Over it just wanted to let everyone know you'll probably get food poisoning or something gross in your meal. read more

I like drive ins and since I'll NEVER go to Wally's again, Sonic is my Bonney Lake go-to for burgers and shakes. They're located in a sort of hard-to-get-to location (who planned that?) but if I'm in the area or at Lowe's it's a great place to drive through for an iced tea. Plus, they have crushed ice and that's my favorite! read more

After Covid it was really tough to visit this Sonic drive-in. They didn't have the help and they didn't do Carside service. Fast forward to present... My husband and I recently went a couple of times over the past couple of months and we were serviced by Dylan. She did an amazing job. I don't know if she's the manager or the person at the drive-in window, but she was efficient, thorough, and polite. This drive in restaurant is back in action with what it needs for a superior drive in experience in Bonney Lake... not to mention the great food. read more

Good food. Fast service. I ordered the #3 SuperSONIC Bacon Double Cheeseburger, but it only came with one patty. read more

Sonic Drive-In - Burgers Near Me - Bonney Lake, Washington

Going back to the future with a drive in burger place, just like I remember as a kid. A foot long hot dog, ya I'll say it again, A foot long hot dog!!! Just the right amount of chili. And a BLT for the grand kid that wanted a BLT, win win!!! Already set up for a parked in the shade meal Corona free style!!! That's a win-win-win!!! doesn't get better than that! Even if the get your order wrong, you are right there to correct it, not like the famous "drive through mistake" when you have to decide if the mistake is worth going in or worse going back! Good came quick, one minor correction but it was taken care of with in a couple of minutes and we were diggin in to a meal! Give it a try, can't beat the convenience. read more

Sonic Drive-In - Pull up and avoid the Corona! - Burgers Near Me - Bonney Lake, Washington

She had to come out and take our order 3 times! She just could not get it right. All I was ordering was a Chicago dog meal with a chili cheese tots and a fries. A Chicago dog on the side, a caramel sundae, and a cup of water. Plain and simple. She just could not comprehend. Please send her back to training..... waste my time and i could've went somewhere else for better service. read more

So here is my experience: placed Grubhub order at 6:22pm. Order picked up at 6:40pm. Order delivered at 6:48pm. Food was cold and milkshake completely thawed and there was a label or something floating in the drink contaminating the drink. It was very clear the food was not fresh made and not packaged properly to preserve warmth. The milkshake was the worst ever. Makes me wonder how long the food was sitting waiting for an order to fill. Staff at Bonney Lake store took no responsibility and was not concerned in correcting the issue. Very unprofessional. read more

The service was extremely slow. My boyfriend and I ordered two shakes, 2 medium fries and a Diet Coke and it took over 45 minutes for us to receive our items... read more

Been through this drive thru several times and it's incredibly slow every single time. The store is always staffed with young immature teens who always seem to be messing around and our order comes out wrong every time. Terrible service and extremely long wait time. read more

There's always some sort of issue her whenever I go. The staff always has a bad attitude and they always just hang around. It's super, super duper slow for their food that they take forever serving! read more

Ordered 4 large and 1 small strawberry lemonades, 1 large fry and a popcorn chicken for 44.00. The lemon juice was definitely not fresh and had that plastic taste. Not sure what the strawberry came from but the whole thing was very expensive and completely disgusting. read more

Waited 20 minutes, no working drive-thru display, dude shot himself waiting. Never risking sonic again

Management is missing something here, longest wait time for fast food in town Sorry but it hasnt gotten any better in years read more

I'd love to know what it is about Sonic that just sucks as a whole. Every single location is terrible. The employees are nice....but that literally doesn't matter after you've sat in line for 20 minutes, moved once, watched 6 cars drive away because they're also tired of sitting, the guy behind me sat for 5 minutes before being greeted at the speaker, I waited another 10 minutes waiting for 2 pretzel twists and a mozz stick order... It's impossible to get your order correct, there's always something missing. My drinks are always melted by the time I get to the window. I get that you guys are understaffed but still. Maybe you need to close off more parking stalls so you can focus on your drive thru? Cause this is unbelievably ridiculous. I eat at the Puyallup location all the time as I live next door but I think I'll be taking a break and saving my time instead of sitting in line forever....30+ minutes of my life I'll never get back. read more

July 16, 2020. I had the worst experience with this establishment that I've ever had. I got halfway through my Oreo cheesecake shake (which was supposed to be a blast, not a shake), and I sucked up the most foul, sour tasting mouthful it literally tasted like old sour milk. My husbands drink was the same. Of course, I didn't take my receipt. I will never come here again. read more

You know, I never thought I'd be giving a fast food restaurant a measly 1 Star review but it's happening. We show up and pull into a stall (we've never done it this way before so we figured "why not?"), and it takes 10 minutes for them to come over the intercom to take our order. I was understanding since their drive through was obviously kind of busy, but nothing crazy. We ordered, we paid and then sat there for a little over 20 minutes, watching as car after car after car (dozens) go through the drive through and leave. I go talk to the only employee I could find who went inside to see what was taking so long. I could see him talking to a coworker about it who was visibly distraught with his questioning and when he returned to told me they were just start our two hotdogs and corn dog and that it would be "awhile longer till you get your order". This is obviously not okay but I brushed it off and then went back to my car. Another 20 or so minutes pass and my this time I'm annoyed and begin getting back out of the vehicle to cancel and ask for a refund then rolls up an employee with my order, finally! He hands me our order and doesn't even acknowledge the extensive wait we just experienced, no apology, nothing. I'm more forgiving than most because I've worked in the food industry, but this is just unacceptable and with the large array of negative comments about this specific branch, I'm surprised they're still operating in Bonney Lake. Definitely unhappy and I hope that they switch something up to make VAST improvements in their services. read more

This is beyond annoying and I know everywhere across America there's staffing issues but COME ON. Waited in the drive thru for half an hour just to get a drink and was met at the window with, "I'm sorry, we're closed. We can take your order in the morning." Wtf, how about you cut off the line with a traffic cone instead of making all these people wait in line to be told they can't be served? That is so insanely annoying and could be avoided. Customer service could use some help for sure. read more

If I could give this location zero stars I would. Even ordering ahead makes no difference, it's always the longest wait, the app never works properly, all the stalls are closed, the staff seems miserable and the food is terrible. It was a 20 minute wait JUST FOR A CUP OF ICE CREAM! I've been to other store and there has never been issues like the ones we've experienced at the Bonney Lake location. read more

Customer service is a seriously lacking on all levels. If they don't close early due to "staffing issues", then you will wait forever. After waiting in line and finally getting to the speaker had to wait another 10 minutes for them even to acknowledge I was there. I was not asked for any sauce when I gave my order so after they ran my card and gave me food I asked for some ranch. Employee left and came back saying that the manager says sauces are extra. I tried to explain that was not asked if I wanted any when I ordered (I was still intending to pay) but was cut off rudly by the the employee saying "that's our policy". I said to just forget it. Employee stormed off and threw the ranch in the store then yelled at me to have a nice day as I drove off. Called the manager when I got home and they claimed I was disrespectful. What kind of person let alone a manager says a customer is disrespectful when their employee is yelling and throwing things. Seriously over a packet of ranch. Don't waste your time here they are over priced anyway. Go to chick fil a where it is always a good customer experience and if not they make it right. read more

Sonic is like a classic for my generation, especially as a Washingtonian. Since there's only like three locations here, it's always such a treat when I actually get to go! I hear they're building one in Kent next year though, so I'm sure it won't be as special this time next year... We went pretty late at night and it was just to grab some snacks for the hour ride home. We ended up getting some mozzarella sticks and a corn dog. The mozzarella sticks are soooo good, but it's almost hard to mess up breaded cheese. The corn dog was decent, but I mean, it was only fifty cents so I can't really complain. One of my fiance's favorite thing about this place is the fact that they have so many cool drink creations that you can throw together. He ended up trying a Dr. Pepper and vanilla (pretty damn good) and Sprite with blue raspberry. Also very good! If you haven't experience a Sonic for yourself, you gotta get here soon! read more

Please clean your soda machines. Bought 2 sodas yesterday and had to throw them away. Tasted so bad of mold.

11pm on a Saturday night with rowdy preschoolers who refuse to sleep. This calls for drastic measures. This calls for a long drive and a reward for mom and dad. The light at the end of this tunnel is a Sonic milkshake. It's totally worth the 1/2 hour drive. Now I have quiet kids and a smooth, creamy chocolate shake to keep me company on the drive back. Thank you Sonic for being open late and for your truly excellent milkshakes. read more

"Cheesy bacon pretzel dog" pictured. Is this a joke?? Very old and soggy mess. Inedible waste of money. Ordered a Dr. Pepper, tasted very odd so I asked for a Coke that was also very odd. Get better food at a run down gas station read more

Sonic Drive-In - Cheesy bacon pretzel dog - Burgers Near Me - Bonney Lake, Washington

Unbelievably rude employee... If I could give the customer service here a -5, I would. After spending over $40 on food I noticed that I was missing an item from my order. It was no big deal, I just circled back around to the drive through. While waiting to get to the window I noticed that I was also missing one of the extra cheese sauces I ordered so I let them know once I pulled up. As soon as one of the girls in the back heard that I wanted my extra cheese sauce she started raising her voice saying "She's wrong, I already gave her the ones she ordered", then proceeded to quickly pop her head all the way out of the drive through window until it was practically in my face while she was pointing at the receipt that I was holding. I then had to physically show her where the receipt listed the extra sauces I had already paid for. She then quickly pulled herself back inside while saying "Fine, fine. She's still wrong... etc." and continued to yell things I couldn't make out. The way she treated me was completely uncalled for and makes me think that this isn't the first time its happened. After all of that, they ended up giving me the wrong size on what they forgot to add to my order in the first place, and the food was mediocre at best. Sonic definitely lost my family and I's business today. Good luck keeping your jobs when no one comes to buy food from your establishment! read more

New update::: I waited a year to try again. Took 15 minutes to take my order. I can here people hollering "hello!" Into the speaker because no one is answering. They are busy though. So maybe there are over whelmed. Been here 30 minutes. No food yet. I love love love Sonic! Please don't judge the franchise by this one place. Everyone I've been to has been totally awesome!!! And I've been to probably 40/60 all over the country. Update: not much has changed. I called & talked to manager about 3 months ago. She said they were in the process of trying to improve employees. I do have to say that thee creepy guys aren't hanging around the drive in area anymore. Service is still so slow. Drive up with only 2 cars at Sonic and waited 5 minutes after they told me they would be right with me. Ended up leaving. This place sucks. Been here 4 times lately and only left with food once. read more

Update-1 year later: thought I would give them another try, but nope still sucks one year later nothing has changed, service is even worse! Can I give no stars?? Why is the drive thru so freaking slow?!?!? After waiting twenty minutes I finally get my "hot fudge sundae" get home only to realize it's not hot fudge it's just chocolate syrup!! Not going here anymore, it's worth the little extra drive to go to Dairy Queen! This Sonics sucks. Piss poor management. read more

If I could give ZERO stars, I would. First of all, we pulled into two different stalls after pushing the button... no response. We decided to go through the drive through to possibly get some service. We ended up waiting at the speaker to order for 5 minutes before they asked for our order. It took 15 minutes, after that, to get our food. Let me just tell you what we ordered: a foot long chili cheese coney, a large chili cheese tots, 6-in chili cheese coney with mustard and fries. Now let me tell you what we got: footling chili cheese coney, large chili cheese tots, 6-in chili cheese coney NO mustard, a small order of chili cheese tots, and fries. When I say we got fries, that's being generous. A large order of fries came with about 10 fries (see the pics). The CHILD working the drive through even noticed there were barely any in there, said he'd go get fresh ones, came back, and gave them to me in a bag. I'm sorry, how many were in there to begin with? Not only was the service bad, but the food was cold and underdone. I've been in the bathroom since we got home. All in all, TERRIBLE service, HORRIBLE food. I will never eat at Sonic again because of this location. read more

Sonic Drive-In - Burgers Near Me - Bonney Lake, Washington

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I swear if I could give this place negative stars I would! I tried this Sonic on October 24th, 2020 at 3:10ish... I chose this location because it was close to my house. Disappointed is an understatement! I ordered a simple snack consisting of a small onion ring, corn dog and sweet tea. Let's start with the corn dog: it was OLD and heavily saturated with oil. There was absolutely no crunch and upon taking the first bite, I immediately felt sick. The onion rings were cold and had a weird sweet taste to them (sweeter than normal), aside from tasting sweet there was no salt. My sweet tea was warm, with literally no ice. This was a total waste of money and I will not be back! read more

Sonic Drive-in of Bonney Lake is a very good location. You enter via the Lowe's Parking lot. You can either drive thru for taking it home, set in your vehicle, or at their their table setting. The service was good with a very professional staff and so was the food. Depending on which stall you are setting at will determine the view. So if your hungry in the Bonney Lake, Washington Area along SR-410 near South Prairie Rd East Stop by Sonic Drive-In. read more

Went there Dec 16 around 4pm we to get 4 burgers. Made our order at the drive-up, and went around to pay. Only to be ignored at the window.. for TEN minutes.. not even my money was taken by anyone. I look in the window, see ONE kid hustling to get stuff done and the rest looking at their smart phones and texting. Seriously?!? Why are these chumps even ALLOWED to have their phones with them when they're working?? And since when is it acceptable service to ignore your customers? I went to Jack in the Box instead. Sonic - maybe it's time to teach these brats some hard lessons.. close the place and FIRE the lot of them. read more

This is the first time I have ever experienced the worst customer service. I have been in customer service 7 years. That saying 'the customer is always right' does not apply here. I had just finished working a 12 hour shift and went through to get a quick bite to eat. I got to the drive thru at 10:15 and did not reach the drive through window until probably 10:25. Not because the 4 cars in front of me had long orders but because the sonic employee was making them sit for 5 min before even greeting them or letting them know it would take him a minute to get the them. When it was finally my turn I sat in front of the intercom for roughly 10 min until someone greeted me. There was no 'hey we're sorry for the wait' or 'give me one moment, I will be right with you.' After finishing my order which was a simple corn dog, tater tots and small chocolate milk shake I proceeded to the drive through window. As I pulled up the gentlemen told me my total and I asked to speak to the manager. I told her that because of the 20-25 min wait I wouldn't be paying for my food. She then proceeded to argue with me. Saying they were short staffed. I replied with 'my time is my money, if I wanted to wait for 30 min I would have gone to a restaurant and been waited on.' She then came back with 'ma'am I'm sorry but I can not give you your food for free.' We argued back and forth for a good 8 min. I was already shocked that nobody had apologized, let alone that a MANAGER had the audacity to argue with a customer. I asked for her boss's name and number and she said that the only way I could speak to her boss was to come back at 11AM the next day. Savannah is the general manager. Dear Savannah, Please for the love of god teach yourself and your employees the power of customer service. Sonic is an organization known world wide and tonight you brought embarrassment not only upon your self and your employees but the company that pays your bills. read more