This location is probably one of the worst in Bakersfield. Line is always way too long and the wait is super long as well. The current manager never wants to speak to a customer and never comes out to address concerns or anything. I went and ordered a drink once at around 9 pm. It was a slushie and when I was pulling out, I took a sip. No taste at all and it was a strawberry one but like no flavor no sweetness. I went back immediately and was like, can this be remade or can I get a refund? Apparently, this Sonic according to store policy, does NOT do refunds or exchanges and I was immediately told no and then they left me waiting at the speaker! I waited there for about 15 minutes (yes there was a long line behind me) before I figured they cut it off and pulled up. Cashier who was not the lady remade me another drink and I was on my way. Only thing that irked me was no refund! They couldn't admit they hadn't made the drink right or what? It had ZERO flavoring, it was just pure slushie base with a hint of color. read more

Yikes! The recent reviews had us worried! But we decided to come late at night after work and have our own opinions. Pulling up to order at the stall, it took a minute, then they told us to just pull thru the drive thru. So we went, the girl that was taking our order sounded so sweet, she didn't give attitude or anything. We got our drinks and snacks with no tone or negativity. So we decided to go again in the drive thru and order a cheeseburger with customizations, different girl, but she still was nice. It does take them a bit to make the food, but it was pretty good; hot and fresh. However while we were waiting, it did seem other customers were upset while we were there. But our experience was good! Ha! read more

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The usual Sonic drive through stereotype is true all the speakers to order from suck and I actually think it's funny and it's makes it a part of Sonic honestly! It's been that way for as long as I can remember and in no way is that a complaint. Lets get to the good stuff now. Over the years I've had a lot of different items. My favorite being the Double Sonic Smasher. Their chili cheese dogs and chili cheese tots and fries are also great! But I highly recommend the breakfast burritos. These drinks are awesome I always get the cherry limeade but you can mix any flavor with the limeade. The sonic blasts and sundaes are real good. I only have one issue and it may not even become anything. When I got here I pulled into a stall that didn't have a screen and card swiper working. The lady came out with our food and notified us the machine didn't take our payment and she was super nice in letting us know. So she said I'm gonna go run it inside. And I didn't think much of it until I began over thinking it. If you know what I mean now I'm checking my bank statements and making sure no unauthorized charges are being made. Haven't seen anything and hope to keep it that way. All in all food is great and I recommend the place if you ever get a chance ! read more

Sonic Drive-In - Burgers Near Me - Bakersfield, California

Whoever was working 07/12 around 10-11ish is so rude! He has no respect what so ever! Literally didn't even give us time to order and just said bye. I just decided to leave because how are they allowing these people be so rude. No wonder they have so much bad ratings. read more

This is the worst sonic in Bakersfield never again rude customer service water down shakes

This location disappoints! Go to the one on Ming. First, the boss refused to give out ice- even a cup. What's the difference if I paid for a soda and dumped it out for the ice? Like let me pay for it. The employees felt bad, but have to follow bosses orders. Then they got little pieces of what I believe to be Reese's in my orange creamsicle. Thank god because my boyfriend thought it was rat poop but it smelled like peanuts... Terrible mistake if someone was allergic to peanut butter. read more

Sonic Drive-In - Burgers Near Me - Bakersfield, California

Well, now I know why 1.9 stars. People are slow, don't care, and completely disrespectful. Snotty manager needs to go. Can't even squeeze out a thank you. Why are these local Sonics even open anymore? read more

Getting the coconut dragon fruit soda is a must I made the combination and it is sooo good it tastes like summer. Additionally the chili cheese fries are crazy good I love them. Not many places offer fried pickles either but they do and they are a must. Even my boyfriend eats them lol. I especially love this location because it is nice and staff is so kind. read more

Sonic Drive-In - Burgers Near Me - Bakersfield, California

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I ordered 3 simple items. 2 soft pretzel and an order of chili cheese tots. They forgot the tots. Then told me they were in the bottom of the bag, and ther weren't. Then when they gave them to me there was no chili! They can't get even 3 simple things right. Oh, and the phone number is disconnected so you can't call to get it fixed. read more

Sonic Drive-In - Burgers Near Me - Bakersfield, California

Long drive thru lane when finally I was able to order my shakes they then tell me the ice cream machine is broken.... I used to work for one and if I recall that's how they make there money and have two machines smh poor service read more

Sonic is one of my favorites whenever Im in town visiting family especially since there are none near where I live. I always get a cherry slushy with nerds before I get on the freeway and head back to LA. November 2nd around 11 pm I ordered only two slushees. I took a sip of my slushy and Immediately tasted disappointment. It had hardly any cherry flavor or nerds. I asked my sister to check her drink and sadly It was exactly the same. It's like they only adding 1 pump of cherry flavor at the very bottom so we attempted to mix it but it didn't help much. Unfortunately since I was already on the road I was unable to turn around and have them remake it. From now on I'll be double checking the quality of my items before leaving. read more

Sonic Drive-In - "Cherry Slush with nerds." Hardly any flavor or candy. 2/10 - Burgers Near Me - Bakersfield, California

1st of all they have rude employees. I placed my order and had to repeated myself like five times. I thought to myself it's ok it's a new employee, but when I got to the window, she was so rude when I said hi. they got my whole order wrong. When I told them, she's like nope that's what you ordered. she looked so bothered. Like if they know what I wanted to eat. Like are you serious!!!! They got my root beer float size wrong instead of making a new one they just dumped everything into another cup, and they gave it to me looking all nasty. I ended up taking the whole wrong order they given me because it was gonna take 25 minutes to redo my order again. when I finally tried the chicken strips, they were raw. They weren't fully cooked. Never going back to this location ever. If I could give them a zero I would. This place sucks read more

The bitches that work at the white lane restaurant in Bakersfield are rude. I'm never coming back to this place. You can't ask for a simple item without them rolling their eyes. The two white girls that were working on Thursday at six P.M. when I simply asked how many chicken bites coming in in order she wouldn't give me an exact number because she was saying it varies and to read the menu when I was being perfectly polite. They are lazy and rude. read more

The food and drink were good, but it wasn't what I ordered. The cashier seemed more preoccupied in continuing her conversation with her coworker than making sure she is handing out the correct food. read more

Normally, when I come to the sonic service is pretty good but today I put in an order for a small Coke and a cheeseburger at 6:45 PM. I waited over 20 minutes and then I pressed the star button to make sure that they got my order they said OK what's the name for the order gave him my name and even after that I wait another 10 minutes 1015 minutes so I hit the button again and then they tell me oh wait what were your items again? it didn't show up on the screen at this point I have waited from 645 till 720 and then finally after that they come out and I'll give them this. They did upgrade my small Coke to a large but honestly that's not enough to be waiting Damn near 45 minutes for a small order. I didn't get a large order. I got a small Coke and a cheeseburger so the way it was ridiculous and to be honest, I probably won't be back to this location. read more

On Friday, May 10th I placed a mobile order simply for mozzarella sticks, nothing else, this was placed at 8:10 PM. When I went to the stall number 4 to check in, the staff told me that it would be out shortly as they just dropped them. Considering that they might be busy I waited patiently, but at 8:24 PM I checked in again just to remind. Once it was 8:32 PM I just decided to leave since it was clear it wasn't coming anytime soon. I understand how busy it could possibly be but there occasionally no one in the drive thru and hardly anyone around me. On top of that, I tried to call to let them know that I wanted to cancel/refund the order but the number listed in both google and the app is no longer in service. I very much appreciate this location as I come every once in a while and don't usually have any problems but over 20 minutes for one item that was checked on twice ridiculous. read more

Sonic Drive-In - Screenshot of order placed May 10th - Burgers Near Me - Bakersfield, California

Came to get some drinks and Nick was so accommodating and kind! The drinks were so beautiful, delicious and Nick was super helpful. i drank some already but look how pretty my drink is :) read more

Sonic Drive-In - Burgers Near Me - Bakersfield, California

I had an online order, I checked in by putting in 'stall 5', I waited for 15 minutes and never received the order. I went to the drive thru and they tried to arguing with me that I never checked in when on the app itself it showed I checked in. I ended up never receiving my order but still being charged. The overall service was horrible. read more

How sad that this place used to be pretty good. Today we didn't even get to order. After pulling up to a spot we looked at the menu for a minute before hitting the button for placing a order. The screen said button pushed pkease wait. After a couple more minutes we see a car pull beside us and shortly after their food was brought out. Im guessing the ordered at the drive thru. We continue to wait a couple more minutes before pushing the button again. Still no one taking orders and now another person has pulled up to the drive thru. We decided to cut our losses and head to a different shop nearby. Im in that line as i write this. 3 dip cones that are better than sonic anyways. read more

5 Stars for the big bag of crushed ice for $3 that they bring to your car! Score! Making all of my summer cocktails with this yummy ice! Great service! Make sure you tip your server! read more

i came here to get their new blackout slushee for the solar eclipse. They rang it up for 2 and gave us 2, more for us i guess. They also came with solar eclipse glasses, the slushee was good, it's a berry slushee float, with outer space sprinkles. very cool. read more

Sonic Drive-In - Burgers Near Me - Bakersfield, California

Don't go here on your lunch break. After ordering they didn't come to the window for the person in front of me for 15 minutes. Over 20 minutes in the drive thru. I had to leave without my order to make it back to work on time. read more

My son has an allergy to cheese and I ordered a number one combo and etc. I get home and there is cheese in his burger, when I stated that when ordering and emphasized the ALLERGY I get home he is hungry and there is cheese he ate the fries only We went to go by and get order made and fries and a refund for the inconvenience and nope They just gave us the 3. Dollar and change and I'm like WTF Contacting corporate office It's the principle of the fact that u made it inconvenient for me to come back to the Sonic and you can't do both which is make the burger and give me a refund for that Absolutely horrendous The Sonic sucks and so did the employee and "manager" on site read more

Man I was craving sonic, I wanted the Oreo cheesecake blast and they were out of cheesecake and they didn't even give me a blast they gave me a milkshake and got mad when I asked for a blast instead. read more

got the Oder wrong and took years and got the sizes wrong and gave us attitude and we got are slushes melted

Wow. The behavior of the staff my partner and I experienced tonight SERIOUSLY needs to be called out by whoever runs this Sonic. Whoever was closing the night of August 2nd was an African American male, and (I think) a white female on the heavy side wearing a red collared shirt who unfortunately is probably a manager and SHOULDNT be, so insanely f***ing rude. My partner and I came at 11:30pm, 30 mins before closing and only ordered 2 drinks and a sandwich at one of the stalls. The man brought them out and I said thank you, to which we realized one of the drinks was wrong after he walked off. My partner got a blueberry lavender lemonade and they brought us a normal lemonade, wrong. No big deal. So I pressed the red button again and KINDLY said we ordered a blueberry lavender lemonade and received the wrong drink. He immediately said "that's the drink you have. Goodnight." And hung up before I could say any more. So I pressed the button again, and they turned it off to not speak with me. He couldn't have been more wrong??? We clearly got a lemonade??! There's a clear color and taste difference.. I couldn't believe that he said that because we are PAYING CUSTOMERS, it is the BARE MINIMUM to receive the right order we PAID for. So I got out my car, walked over to the building and saw the white female in the red shirt and KINDLY waved to get her attention. She didn't care and just yelled "we're closed"... IT WAS 11:45??? I stood there for a minute because I literally just wanted the correct drink, I didn't even want it to be a big deal!!! I would've stood there longer but my partner insisted we leave. It's not even like we came 5 mins before closing and we DIDNT order a lot!! These lazy mfs wanted to leave by midnight instead of doing their jobs and staying open until then. What frustrates me SO MUCH about this, is the fact that I make sure to be ESPECIALLY kind and give grace to fast food workers and I appreciate them so much. But if you hate your job and hate closing shift, PLEASE GET ANOTHER JOB. To treat me as if I was an a-hole or a Karen is BEYOND ME. So disrespectful. All they needed to do was fix my drink that we paid for. And I wasn't even mad that it was wrong I just wanted the right one. Y'all are A$$h0les. Hope your higher ups address you and know you're closing early. Shouldn't be a manager I hope you're not lady. read more

This is one place that brought back Memories.. And on this trip this place has gone down hill ! Bad service and a very rude staff member that acted like she needed to be somewhere else ! Negative 2 stars Get it together guys .. read more

I'll be honest I haven't been to Sonic in a long time and was looking forward to going there when I was in Bakersfield. I pulled up and into the ordering spot and looked at the menu. Their prices are kind of high and their value menu is kind of a joke. I literally scanned the menu and thought to myself the only that looks worth it, are their shakes. So I actually drove off to go eat somewhere else. But I did decide to come back and get a shake. I ended up getting their Reese's and Oreo shake. I did enjoy it and was able to use their half off promotion so I only paid around $3 for it. That was definitely worth it and I would go back for it but that's about it. read more

Please BEWARE of this location. I ordered a chicken sandwich and as I was in the middle of eating it, I realized the chicken was still raw. Make sure to always check that the food you eat is fully cooked. I took it back and they didn't even apologize for the undercooked meat they had served me. They took the sandwich away and disposed of it and gave me a refund. Really disappointed with Sonic. I will not be returning. read more

Good service - good breakfast burrito! Prompt service and I love the order screen. It gives progress of your order - neat feature!

Drinks are good. But I never come because the wait is always too long. This time we are 40 minutes in and still waiting in line. Many people just get impatient and leave. Not me. I'm too invested at this point. read more

Always understaffed, no one ever attends me when I go. Wait for more than 10 minutes to order and no one ever acknowledges me.

Sonic employee: hi what can I get for you MIL: can I get a 2 small strawberry banana milkshakes SE:What? MIL: can I get 2 small banana milkshakes? SE: ok 1 small banana milkshake. MIL: no 2 SE:ok anything else MIL: give me a min please SE: popcorn chicken what size. MIL: no please give me a min. Do you have soft serve? SE: yes we have it in a cone or dish. MIL: okay can I get it in a dish? SE: what do you want in a dish? read more

I order three sonic blast all they did was put the toppings on top of the cream they didn't even mix other sonic place I go too never had this problem only on white lane I see why I don't go there for a sonic blast happen too me three time already. read more

What happened to the menu? I have to admit, I haven't eaten at Sonic or any fast food place in a while, but the last time I ordered a crispy chicken sandwich, it came with lettuce AND tomato. Imagine my disappointment when I got home, and all it had was PICKLES, a tiny piece of wilted lettuce, and NO TOMATO! That was an expensive chicken sandwich with nothing on it! I also ordered one of their chocolate shakes, and couldn't even taste the chocolate! Seems they raised the prices on everything, but skimped on the quality. I used to love Sonic, but now I'm wondering if other items' quality has also gone down. Maybe I'll try something else next time. See if other items that I loved have also gone downhill, while the prices go up. BTW, this was the Sonic on Olve Dr. In Bakersfield. Comeon Sonic...do better! read more

The people who work here are extremely rude and mess up on orders. They wouldn't let me pay with my gift card which I know had money on it. read more

Unbelievably bad, bad food. You should be ashamed of yourselves. You charged my mother for a sonic single and the only thing single about it is that it would take a single chisel to break through it. Tomato was not on it. Used that for size comparison. It was a tiny tomato. This thing was hard like a hickey puck. read more

Sonic Drive-In - SONIC - Cheeseburger - Burgers Near Me - Bakersfield, California

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I already knew what the outcome would be but I still decided to go. Felt like eating a burger but was told they totally ran out of patties. That was red flag number 1. Number 2 was the person taking my order. I could barely hear their voice over the bad speaker. Ordered a chicken sandwich only to find out when I got home that it was stale and cold. Tater tots were the only good thing about my order. read more

Customer service terrible. Pressed the red button 2 times. Somebody said something 1st time, 2nd no response. I was in stall number 3 at 6 pm. Waited 15 min then left without buying anything. read more

I went through the drive thru just to grab a couple drinks for my kids, and I pulled into the drive thru and the first words out of the employee's mouth was "Give me a second and just so you know we aren't nice here." All I could say was "ok?" So cashier ELIZABETH, I hope you have a wonderful day and hopefully you find a new job because the service industry obviously isn't for you. read more