I left a review with Sonic app but Elizabeth deserves several great reviews! Sonic, you need to recognize the great customer service she provides and she does it with a beautiful smile and friendly professionalism. Even though she couldn't fix my app, she took the time to try and gave me a number to call. I had to go back because instead of real cherries, I got cherry flavoring in my tea. She came right out, went back, fixed my drink, and brought it back with a huge smile! Elizabeth makes a difference! read more

Horrible service. Terrible staff. Rude and disrespectful. Takes way too long to get food almost always get your order wrong. Last time that I went here ordered a BLT with extra bacon got less bacon The normal light comes on it and then I had two rude teenage girls laughing because I was shorted, even though I paid for it I will never go back. They need to close all the sonics down because they all suck. And I don't know what the little girls thought was so damn funny because you work at sonic it's not like you can get a real job. read more

Sonic Drive-In - Does that look like extra bacon less somewhat normally comes on it ridiculous - Burgers Near Me - Azle, Texas

I loved sonic in my hometown, but the Azle location really is lacking. Every time we've gone there has always been an issue with an order. If you ask for extra of something they make sure to charge you for it but not actually give it to you. Worth a longer drive just to actually get what we order. read more

Sonic is a drive up fast food place with oodles of options for food and drinks. For every trip here, you can expect at least one item to be forgotten or fouled up. I ordered a large onion ring but got a large container half filled. It was exactly the same amount as the medium one we ordered. The onion rings were really hard and most of the batter was blown off. The burger was pretty good. read more

Sonic Drive-In - Burgers Near Me - Azle, Texas

the last 3 times I have stop to and they never get my burger wright never I ask for no cheese that I can not eat order extra tomato I got none no lettuce nothing but meet will never go back and I will make it known. read more

Not a terrible location. But a majority employees may need a lesson in customer service. It's not they are rude, but maybe don't care?? Today I went to order my breakfast and I always order 2 things due to needing something around lunch because I don't really have a lunch break at work to leave. I usually bring my lunch, but today was late... Well, I was only able to order my breakfast and before I could even order a drink to go the lady got off the line and usually they ask if there's anything else before they do that. This isn't the first time this has happened either so I won't be back for some time. read more

Today will be my last visit to the Azle location. Even after talking with Danielle at the last visit, nothing changed. I ordered on the app and showed up five minutes early. My food came out at the scheduled time and my fries and tots were Luke warm at best. In addition, my shakes were already melting. Fortunately, the server took the fries and tots back to get me some fresh ones. Unfortunately, it took fifteen minutes to get them. I don't understand why this location is so far below the others I visit. Maybe they should consider having the Springtown or Bridgeport location train them. read more

This is worst Sonic location I've ever been to- across multiple states, counties, etc. They consistently take 20-30 minutes to get you your order, if they even remember you're waiting there. No idea who manages or owns this location, but they really need to either clean house and start new with employees or give up the ghost. read more

TERRIBLE. This is fucking horrid! Took nearly 2 hours of waiting just for the dang nerds slush!! Had about 100 other dudes drive in, receive their order, and head on out- still no order for me. When I finally received my slushie, there were maggots, roaches, all sorts of things in it. Gross experience. Roaches ran around the entire place like there was no tomorrow- it was almost like the ravage was unfolding right in my eyes. Could do zero stars if possible. read more

ordered a blueberry slush and a chocolate shake today . The drinks were good but took a literal half an hour to get the drinks. I would've understood if I had ordered lots of food but the wait time was a little too long for me plus didn't have straw to my drink. I literally saw the drink sit there on the table from outside for 10 minutes. read more

I have ordered here multiple times before, and this is my general take from Sonic Drive-In. I typically order through the SONIC app and pick it up in person. It's easier to pay, faster, and more convenient. There are also times when I would receive rewards -- but the main reason I order using the SONIC app is for the all-day, everyday half-off on drinks. My problem with Sonic Drive-In is the last time I ordered drinks, I waited 40 minutes to receive my drink. I can understand when it was busy -- because it was hectic and busy during that time -- but there were people who came in after me, leaving before me. 10 minutes in, I decided to ring up someone to ask about my order. I was told that my order was on the way -- okay, I thought it was a bit odd because my name usually pops up on the screen after inputting the stall I was at, but the typical menu was on the screen, so I thought it disappeared after a while. When 30 minutes have gone by, I decided to ring them up again -- didn't want to ring them too early to rush them because it was on the way and it was still crowded. Well, apparently my order was lost and they had to remake my order. 10 minutes later, my order came out. After waiting a whopping 40 minutes, I wasn't offered any incentives, just a quick apology. Another time I had problems with Sonic Drive-In was when I ordered the Strawberry Cheesecake Blast -- apparently, they were no longer serving any Cheesecake Blast. I know that these Cheesecake Blasts were only available for a limited time, but the ending date was nowhere near and the Cheesecake Blast(s) was still an option on the SONIC app. Instead of refunding the amount for the Cheesecake Blast, they offered me a Strawberry Shake as a replacement. They didn't offer to refund the difference -- I had to ask. Either way, I would still return for their drinks because it's cheap and delicious, especially during this time of year. read more

Yadda yadda yadda... SONIC IN AZLE SUCKS, we all know that. But here's another silly little story about how these children at Sonic act. Took me 30 minutes to get 2 drinks. I expected this. But when I ordered a slush with nerds and cherry flavoring, and didn't receive any nerds or cherry flavoring I then had to press the button and wait again. They never answered. I ended up having to go to the door and catch someone. They made me a new one with no problem. All they asked is I throw the old one away. NOT. I'll take this in exchange for wasting my time. The thing that gets me is they poured cherry flavoring in it because I guess I pissed them off? It's like cherry syrup with some crushed up ice! Oh and thanks for the pile of nerds. The funniest thing is nothing was negative in any of the exchanges, they are just children that do not care. It obviously got their puberty worked up for me to come back and request a simple slush made the way I paid for it to be. Also, I do DoorDash deliveries. And it is a complete joke picking anything up from here. They demand dashers do not press their button, instead we have to come stand outside their door.. I understand you want me to come get it but you need a pickup window or something if you're going to expect everyone to just stand there. Whatever. Not a big deal. But earlier this same day, I was doing some deliveries and overheard an unhappy customer. From what I'd heard, the customer requested something with his order and the carhop claimed she would be right back. As you may have guessed, she never did. And like anyone would be, he was upset but not out of line. She told him she'd be right back AGAIN, and that she was sorry and then proceeded to turn around and mumble that he's being unnecessary. No, ma'am! Y'all just don't care about your jobs and it shows worse than any place I've ever seen. Grow up or open up the position for someone else...all of you! read more

Sonic Drive-In - The wrong slush; top, right. Their correction, bottom left. Love how they dumped my nerds all in one pile, sure it was in spite! - Burgers Near Me - Azle, Texas

See all

One nice thing, almost all sonics are the same so you can depend on getting the same quality of food almost everywhere you go. The double cheeseburgers here are great, and I really do like the foot-long chili cheese dog. I always prefer the tater tot's over the french fries. But sometimes I do like to eat the onion rings and they're usually pretty good. read more

Always fast and friendly service, never had any issues with the online ordering. I love how it's always happy hour if you order online. read more

Sonic Drive-In - Burgers Near Me - Azle, Texas

This was my very last visit to this horrible place. 2 dollars 38 cents for cold onion rings..only got3 tiny rings.....ask to take them back...they borought me back 3 more...This time they were BATTERED PEELS. NO ONION.... Never again read more

Every time I've gone here they mess my order up. Or leave something off my burger. It would be nice if they told you they were out of onions. What kinda of drive threw doesn't have onions!? I'll never go back. The meat was overcooked. Couldn't eat it at all. Tots were cold. Terrible terrible management read more

Tried this Sonic a couple of times and haven't had much luck. Messed up orders and lukewarm food just didn't make me want to come back for a third try. read more

Again, I am a member of the "Couldn't give a zero" club.... I ordered my lunch off of the sonic app for the same reason everyone esle does....Half price drinks and food would be ready when I got there. I was smart this time, because it always takes longer to get the food than they tell you, and I ordred it to be picked up at 2pm (I ordred it at 1:30), so they had 30 minutes to get the order done. My daughter got there at 2:05 and pushed the button to ask for the order. They had not even started the order. When she asked why, the kid on the speaker said that nobody had pushed the button to receive the online orders. Well, at least it would be fresh, right????WRONG!!!!! At 2:56, after asking a second time at 2:35 where the order was and being told it got "lost" and they restarted it, she got the order. Immediately, she picked up a drink with the lid apparently not completely on it from the carhop, and the entire drink landed in her lap and all over the seat. No apology from the carhop or even an attempt to replace it. She was so frustrated, she just came home. You would think this was it right??? WRONG!!!! I looked to find, shockingly (arcasm), that it is missing the most expensive burger of the order, everythign is cold and soggy, and all of the tots are upside down, leaving a big bag of tots and five empty containers on top. So smart. So I had to call to get the burger replaced and the drink remade. I was hung up on by Andrew three times waiting on a manger. His answer to me when I mentioned this was "it wasn't me that did it". Like I cared who hung up....I FINALLY got Una, the "manager". It took me ten minutes just to explain to her that it was now 90 minutes past the time I originally ordered, and everyone had eated except me, since I had the missing burger. Her answer was to let them know any time this week that it was missing, and they would replace it. Any time this week??? How about now, since I am still without a lunch? So after taking my burger info and drink info again, she told me at 3:10 that I could come right up and get it. My daughter then trudged back up to sonic wearing sweat pants because her jeans were soaked in Dr Pepper. at 3:15, she asked for Una like we were told to get the burger and drink. At 3:50, she called me bacuse NOBODY had come out to her. So I called them, got hung up on AGAIN, then got Una. I then told her that my kid had been sitting outside for over 30 minutes waiting on the same burger that was supposed to be ready when she got there. My daighter pulled into the house at 4:20. Yes, three hours after I ordered, I finally got a soggy, cold burger with the onions that I expressly told her to not put on because I am allergic. So I just ate a peanut butter sandwich and fed the burger to the dogs. Let that be my lesson. I am sure I could complain to the general manager, Danielle Lunsford, but from looking at the past complaints on theis place, I can see she doesn't give a hoot if this place can't get it together because it continues still today. Maybe she should invest in more training and more pride in her store. How embarrassing for her that this is the view in which she is seen by her community. Advice: order drinks only from this sonic, as those are hard to screw up, and be prepared to wait for at least 30 minutes to get them. read more

Azle service is horrible. Danielle Padron should be dismissed for such a poorly run location. Arrived at 3 min before the hour and pressed the button over 18 minutes : 8 times . No one answered. Also spoke to a serving person with no response. I called the phone number and spoke with a manager. He came to my car ( as requested). 2 drinks only left after a total of 33 minutes. No they weren't busy! Just poorly run. read more

what happen to the Azle sonic????? when we went there about 6 weeks ago the food was horrible. thought we we give sonic anouther chance on 4/15, have no idea how the food was as I sat at the menu boand for 15 minutes, I pressed the red button 3 times no one ever answered the red button call. the car hops walked by with out saying anything, I finally called over a car hop and was told the order buttons were not working correctly. if only someone would have takin the time to let me know before 15 minutes. Had to go else where. read more

I wish i could rate them 0 stars. I just ordered two small mozarella sticks and its like they gave me the sticks with 0 cheese. How?!!!! and lets not forget these are cold pls fix this mess read more

Sonic Drive-In - this is one out of 5 i found with no cheese. Mozzarella Sticks - Burgers Near Me - Azle, Texas

This has to be the worst Sonic I have ever visited. Don't try to order anything in the evening as there appears to be no adult leadership. The mobile app works only occasionally. For some reason I am unfortunate enough to get the same kid every time who doesn't know how to do a manual check in. Food is hit or miss. This location has no idea how to make a blast, it is not supposed to be thin enough to drink. Avoid at all costs. Management should be ashamed. read more

My husband goes everyday to pick me up drinks for the evening. It is always coke easy ice. Yesterday the coke had a diet taste, which made me sick. Not a little sick, but a lot. He threw the other 2 away. Azle always has a problem. Tired of the people there that think they should get a dollar tip for a dollar drink. They don't ask, they take. I don't like him going to this Sonic. Remember most older people are on a budget. And they need to watch the orders better. read more

On the third try I finally got the super sonic double chili cheeseburger with chili, cheese and onion.

We went there one day and pushed the button at least 5 times, several minutes in between each and never got to order. We just tried again today at a different stall. Got to get our order in but took at least 15 minutes to get our food. Open the bag and didn't have our tots. Push button again, tell them we didn't get our tots. Wait a few minutes, the bring out a bag. Open it and only has 1 order of tots. I tried to catch the girl before she ran back in but she didn't hear me. Push button again, tell them we still did not get our full order. They were going to send out a large order of tots. Waited for over 10 minutes. Had to push button again. Finally got the order. Terrible quality check. The tea was nasty. Will not go to this Sonic again! read more

Only leaving 1 star because i have to. Sonic is amazing, i love the product. This location literally has never gotten an order right. The last two times I have waited over 30 minutes. This last time all i got was 2 shakes and a drink. They forgot about me so i had to go up, ask what the hold up was, then tell them my order again because they had no idea what my order was or where it went. Some of the worst service I've ever had. Will not be going back. read more

I'm done trying. Drinks, GOOD. Ice cream, GOOD.. Food HORRIBLE. It's like everything I order has been sitting an hour before I get it. Nothing fresh to the order. Azle. read more

The best Sonic I've had in awhile. No joke. We are buying a house in Azle and our Realtor pointed us in this direction for a quick bite. I have always known Sonic to be dry and flavorless (on the East coast) but in this small town I was surprised to find a juicy burger with crispy bacon and freshly cooked fries. Now if only this town would build a Target. read more

Ordered a Bacon Cheeseburger Toaster (no longer on the menu, but you can modify a burger to make one), chili cheese tots, and mozzarella sticks. Got fries instead of tots, and the burger was very wrong (see picture, no veggies). We went back to have the order remade and they didn't even make the entire order for us and the burger was made the EXACT same way! Ugh. read more

Sonic Drive-In - Burgers Near Me - Azle, Texas

The service was very good yesterday Lilly was very nice and got everything thing right

I'll start off by saying I've gone to at least 10 different Sonic locations from California to Arizona and Missouri. I have never had such quick and friendly service as I had passing through the Azle location!! read more

No. No no no. We asked for 2 cherry lime aids (one with extra cherry juice, NOT extra cherries) and then ordered one strawberry lemonade slush. Both of these I order offer from Sonics all around and don't have a problem. But somehow I ended up with a strawberry slush with one singular slice of lemon and 2 regular cherry lime aids. (At leafy there's no difference we can tell. Smh.) read more

It took us 10 minutes to order 6 drinks due to the waiter. When we finally got our drinks we were handed medium sized straws for 6 large drinks. Upon asking for larger straws we were told they were out. They also happened to be out of vanilla and green apple. We were very unhappy upon leaving. read more

Went to the Azle Sonic, pulled in to order in Bay 3 on North side. I started ordering and was asked to wait a minute after several minutes waiting I pushed the button to order. Still no reply. While I was waiting two other cars pulled in on either side of me and they were taking their orders. So I left and Drove to Lake Worth location. I guess Sonic in Azle doesn't want my business! I live in Azle and try to give my business to Azle businesses read more

Best sonics around the staff is very sweet and fast.. our car hop was so kind and very attentive I think he's name is kain ?? Food is always fresh and hot. read more

I've been here several times and will continue to do so occasionally just because its the closest Sonic. However, it doesn't have the best service. I'd say my orders are only correct half of the time so basically it's a toss up each time you come. The workers aren't exactly polite and the wait time could be improved. Probably need a new manager. Also... Napkins! Still in shock how you can order a whole meal and be given one napkin. One. I feel like extra napkins should be a given for a drive-thru. read more

It's sonic nothing special. But here recently the food is coming out terrible. It's had all my co workers and I sick and it's greasy or not cooked all the way. Sorry to say I haven't had sonic in a long time read more