My 83-year-old mother was transferred here following a bout of pneumonia. Overall, the experience…read morewas mixed. I understand that no facility is perfect, and some hiccups are to be expected, but a few issues made her stay more challenging than it needed to be. Unfortunately, her dentures were lost on the first night, which created a significant hardship. Without teeth, she was unable to eat most meals, and the puréed food provided was thick and honestly unappetizing. I ended up bringing her soup each evening so she could eat comfortably. What stood out most was the clear difference between what felt like an "A team" and a "B team." When V, Jennifer, and Mark were on duty, my mother was well cared for--knowledgeable, attentive, and personable. Other staff members seemed less experienced and less warm. The facility is clearly understaffed; while some aides were wonderful, others were not particularly kind. Cora was an absolute doll, but she had far too many patients and not enough support. Teri, the concierge, was truly five-star. Any issue we raised was addressed promptly and professionally. The rehab team--both PT and OT--were amazing and are the primary reason we chose this facility in the first place. They exceeded expectations. Areas for improvement include staffing levels, consistency of care, cleanliness, and food quality, which was mediocre overall. With more support and better oversight, this facility has the potential to be much better, especially given how strong some members of the team truly are.

Initial observation a very nice place. Lovely grounds and lobby. But very old and antiquated…read morepatient rooms out of the 1950's (beds don't work properly, wheelchair wheels without tread, foot and leg attachments mismatched, bedside tables rusted). Staff doesn't introduce self or what position they are in. Call lights go unanswered for long periods of time. No help with cutting up food if needed. PT staff is fine, but not known when PT /OT is scheduled for patient. Loud noises in hallways among staff. Sad what patients with Medicare or Medicaid have as a choice for rehab when there are no other financial options. write your representatives. I'm sure all other rehabs are the same.

No wait to get assistance Personal are friendly and…read moreefficient Place is clean Parking is abundant Pinecrest is easy to find behind behind Delray hospital

If you need to rehab, this is the place. Having a limb amputated is a scary thing. Being a senior…read morecitizen with the condition is especially frightening. The therapists at this facility are top notch in not only physical therapy but also help with the mental adjustment needed to endure the injury. The whole environment is oriented towards patient comfort and well being. Thanks to all my therapy workers, bless you all...

My husband Harvey is at the Encore at Boca Raton . Everyone from Natasha ( Director of Social…read moreServices) , Arlette ( Director of admissions ) PT-OT-SPEECH - therapy staff , the Recreational Activities Staff,Jay ( concierge director ), Nursing staff and Micheline ( assistant to the nursing staff) - Each and every one has made a very difficult time in my families life a very positive experience in order make my husband Harvey recover from his illness . Thank you for your professionalism . An amazing team . Barbara ( wife )

Seriously, I wouldn't leave a dog here. This place is NOT for anyone who has dementia or is a fall…read morerisk. My husband with dementia fell 5 times in 5 days. The last time, the nurse came in the room and accused me, "You just sat in that chair and let him fall!" I could hear her out in the hall bitching to the other nurses. To punish us, they let him lay on the floor for a half hour before attempting to help him. The nurses are uncaring and have plenty of "attitude." When you press the "call" button, they A) don't come or B) come in, turn off the alarm and then go about their business. If your loved one is incontinent, be prepared for them to be "sitting in it" for a long time. If you want a visual of my experience, picture me spitting on the floor on my way out the door with my husband.

My mom has been in Boca Circle Rehab for about 2 weeks in her own room. Every single person I…read moreencountered there has been so kind and helpful. From the front desk, to the therapists, housekeeping, etc.; all have been incredible. And they are so attentive with my mom, that means the world. Also, it doesn't have any bad odor like many facilities; definitely a plus. I will be sad to say goodbye but I am very thankful.

Zero stars. Boca Circle is a terrible place. Awful lying rude people will no class or skill. Filthy…read morerooms and bathrooms. The worst care that can't even be called care. Like many of these places, the lobby and front halls have been renovated to look nice, but once you're in a room, forget it. Patients are very neglected. Nurses each have over 30 patients. They do not clean them, change them, check on them, change their positions in the beds. The kitchen gets it all dangerously wrong. I've taken photographs and will be reporting them. Stay far away from this place. It's literally a nightmare.

After 2 years of being a very happy, proud resident at what was originally presented as a classic,…read morebeautiful luxury facility (used to look like a 5 star resort!), we are absolutely gobsmacked by the new "renovations". Clearly Federated did not invest in a luxury designer. They hired a budget conscience decorator or service that found the cheapest solutions. They just completely re-carpeted the entire common areas with the busiest, cheapest looking mish mosh of vomit carpeting that I have never seen the likes of in a luxury setting. Not only is it extremely disorienting and distracting to people already feeling unsteady, but none of it matches from one room to the next, no cohesiveness and zero design or style. My poor mother gets dizzy trying to walk on it, other residents have mentioned they can not roll their chairs or walkers smoothly on the extra plush textured carpeting. The common conversation amongst the residents is the incredibly tasteless design decisions made for this reno, this has upset everyone in the building! I refer to it as vomit carpet because one would not notice if someone was to actually vomit on it. It would just blend in. Assuming they wanted something that would not show dirt - they succeeded because it is so incredibly busy and distracting you would not notice anything spilled or stuck in it. Federated took all the class and luxury out of this gem and made it look like public housing. For what the resident's pay to live there, they should have invested in a classic style and not gone so cheap, modern and extreme to have mismatched patchworks of various busy carpet designs randomly placed every inch of the facility. If we had toured it today my mom would never had agreed to move there. Sinai Residences is no longer dressed to impress. Classic, stylish, and luxurious has been replaced with common, cheap and institutionalized.

I can only review the aesthetics! It's a beautiful place ! State of the art. Bright and lively. Big…read morespaces. Card rooms. Steak house. informal restaurant. Went to a meeting there and everyone was super friendly. The CEO is fabulous! Will always have a smile! The gate must have your name to get through so that's good! You can always get a tour here, which is fantastic, so I recommend that! It's a great place.

Excellent staff. They all go out of their way making their patients feel at home. The staff is…read morededicated to making Physical Therapy a good experience, while striving for positive results for their patients! Rich, the regional director, is an amazing asset to ApexNetwork Physical! While Physical Therapy can be a challenge, I know the folks at this location will help me realize the results I want and need. Jeff S.

The physical therapist assigned to do my intake and treat me was only two years out of school…read more Every other PT facility I ever went to had a PT with a doctorate do my initial intake. So right off the bat I knew that the quality of care was wanting. The TV was on, tuned to game and reality shows which the staff were closely following...hello? Patients were under your noses. Once they were loudly gossiping about a patient as she was getting out of her car and walking into the facility. Terribly unprofessional. I quit after about four sessions and found a more professionally staffed facility.

I originally went in with little hope of having any relief from an old injury. After just a few…read morevisits I started feeling so much better, and still continue to! Dr. Mike has an amazing staff of caring and kind women that make the experience super comfortable and relaxing. Thank you for getting me the help I so desperately needed.

I found Total Health and Rehab on my google search which comes up first every time I googled for…read morethe best PT in Boca. I met with Dr.Lina who was extremely knowledgeable and seemed quite sincere in wanting to help. She offered 3 choices, none which could cure my ailment, but suggested with 8 weeks of therapy I would feel much better. Any relief sounded great to me at the time. I opted to try the shockwave treatment and had no problem tolerating it. The therapist ( I'm sorry I cannot remember his name) was very gentle and careful. They did not tell me pricing and since I did not ask I can't complain how expensive it was. They do not accept Aetna so I had to pay full amount.$$$$ Two days later I receive 2 coupons from them offering a free consultation and X-ray valued up to $245. I just paid double that amount. Their pricing is absurd it out of network So unfortunately I will not be returning

I was recently sent to 23315 Blue Water Circle, aka Edgewater at Boca Pointe by an agency for a…read moreprivate duty case. From my observation, the staff members are predominantly Haitians and most of them, from my perspective, lack interpersonal and communication skills. There was one nurse who was nice. I want to convey my appreciation to that particular nurse. This is what transpired to the best of my recollection. I was accosted by two staff members. They were questioning my job description. They wanted me to do their jobs and I declined. They wanted me to perform their duties which they probably believe was beneath them. The client is paying for services rendered and I believe the facility's staff members are the ones responsible for her care during her hospitalization. I don't mind assisting; however, I will not lift nor will I use my body as a Hoyer Lift. I made that quite evident to my employer that I cannot lift. I accepted the case because the client was ambulating and she didn't require toileting assistance. Basically, from My perspective, I was more of a companion. I made sure she eats, take her meds as scheduled among other duties. The family at that time, have never had anything negative to say about me or my performance when the client was being cared for in the comfort of her home. When I was at the aforementioned facility, I was minding my own business and one of the aides, walked up to me and she said, the other lady who worked yesterday, she did everything for the patient; we did not have to do anything. I don't believe the staff members should have accosted me. Additionally, I called for assistance when the client had to go to the bathroom. It took what seems like eternity for a response. Their response time is terrible. It took approximately 30 minutes for the assigned staff member to respond. I believe they are short staffed and I recommend a floater to help the staff as needed. There are times when the client defecate and urinate in her pants because no one acknowledged the call light in a timely manner. Are these people volunteering their time or are they being compensated? I informed the RN, Charge Nurse, that I would prefer not to be interrogated or harassed by members of her staff. I informed her if she has any issues with me, I would prefer for her to contact my employer as opposed to confronting me. She was disrespectful, boisterous, unprofessional and uncouth. The Charge Nurse came in the client's room while I was using my phone. I told my client I had to call my bank and she granted me permission to make the call. On her way out, the RN sarcastically stated, " You need to watch your patient." I went by the Nursing Station and she was not at the station. I saw her conversing with someone in the break room. I politely asked if I may speak with her. " What do you want?" I said, May I speak with you? I said to her respectfully, do you have something to say to me? I hope they have camera. She started swinging her hands and she got extremely boisterous. " What is your problem?" If I have something to say to you, I would say it." I called and reported the incident to the Director of Nursing. I told her I will, if necessary, climb the chain of command. Apparently that bothered her. She called me back to tell me the facility is a non profit and she does not want me back. She told me she spoke with the client's children and she does not think I am a good fit for the client. I helped this client in her own home for approximately eight months. Tables do turn and everything in life is transitory. The Director of Nursing has an Haitian accent as well and I believe she is upset that I reported her unprofessional compatriots. In conclusion, I want them to know not to make assumptions. I took early retirement and I choose to work part time with the agency. I have three College Degrees and the last one I got is from Nova Southeastern University. I am a retired teacher and private investigator. I am an educated woman who took early retirement due to my current health issue. The Moral of the story is, " Do not judge a book by its cover." We have to treat people how we want to be treated. Lastly, be careful with power. Power is a dangerous weapon. Use power carefully. God is the true power. I will continue to excel because I serve a God that will never abandon me. In conclusion, What they meant for evil, God is going to turn it around for good.

We visited a few times and talked to many residents. From our observations and conversations with…read morethe residents there, we found that this place has a serious noise problem for a retirement community. They allow traffic too close to the building--an old building built in 1980 that has paper-thin walls and was constructed when building codes were lax in the state of Florida. Additionally, they use golf carts that produce excessive noise, reminiscent of those found in third-world countries. Furthermore, they are short-staffed and have a high turnover rate. Residents complain about the lack of activities and things to do. Considering the asking price of $100,000 to get in and the monthly fees ranging from $3,000 to $6,000, one wonders if they are out of touch with reality. During the sales pitch, they appeared desperate for money. In an attempt to gain a clearer understanding, we checked the company's financials on their site and discovered that they are barely afloat--essentially insolvent. with huge debt, The future looks bleak as these properties will require significant repairs. It is crucial to exercise caution as investing in this community may result in the loss of your money.

My parents just moved to Strafford Court. I had some minor concerns, and left a message at 8:30…read moream, and received a call back from two staff members within the hour including the Director of Sales. They answered all of my concerns with solutions, and had already visited my parents the day before to address the same concerns.

I live here Love everything help people and staff dinner…read morewaiters are so much fur great place to live