Came here again to have my taxes done. Called and left a message for Emily and she returned my call…read moresoon after. As I was looking them done ASAP, Emily offered a Sunday appointment to my surprise and convenience. More than happy with the service, professionalism, and accommodation I was provided. Thank you, Emily!

Very rude receptionist. I caught CoVID, so I called to reschedule my appointment. Receptionist…read moretold me she will not reschedule again if I cancel again. I told her if she rather have me come in after tested positive? She hung up the phone on me. I am now weary of this office's covid policy. *** Updated reply to Lin Rawlinson Lin Chai, I am glad you replied to my post. I am concerned by your reply by below factors: 1. I rescheduled twice with you before I caught Co-VID due to my busy schedule. It was on my 3rd rescheduling when she told me I could not reschedule again. All my rescheduling with the exception of Co-VID was with ample notice (At least 2 weeks out). Concerns: Your clients are very busy people and when you are pompous to tell your client they cannot reschedule, it tells me your office is not customer focused nor you are a friendly office. Additionally, when it comes to public health safety, it raises concerns on your office's ability to provide a clean and safe environment for visiting clients. Requesting 1 day cancel notice from someone who just found out he caught COVID was not only illogical and unconcerning, it was downright irresponsible as an office that opens to the public. 2. Your receptionist was the one who hung up on me when I questioned your office policy on CoVID. Concerns: Placing public health safety for those who visits your office help build trust and shows care and respect to those who visits your office. For the reasons above, I did not choose your office. I was interviewing 2 other CPA offices that were friendly, professional, and understanding. I have since selected one of them. I hope you will review your office professionalism and health and safety protocol, but equally important, the honesty of the people in your office. It takes a lifetime to earn trust, but seconds to lose it.

This has been our third tax season with Schneider & Stone. Granted we are a once-a-year customer…read moreand our filing is pretty straight-forward, the staff member never made us feel left out. Every year, we would be reminded at the proper time to start gathering the receipts and proper documents. Our questions are always answered within 24 hours. The filing process is VERY efficient via a secured upload portal, which means the crazy me could file at 2am in the morning (and I did!) with ease. Just by not having to show up at the office, the price I paid for the service is justified. Thank you, Dawn, Chelle, and Diana, for making this year's filing a success. May more people see these Yelp reviews and may your business keep thriving!

Schneider & Stone have been doing our taxes for at least a few years now. Their service is…read moreimpeccable, and their prices are very reasonable. Highly recommend.

It's that time of year again... when I remember why I no longer use Responsive…read more I'll keep this simple since most people won't read a long review: call someone else. There are plenty of solid tax professionals in Chandler - I know have learned. My experience with Responsive started well--good initial conversations and a strong first impression with Billy and the tax professional Irene. Unfortunately, that's where the positives ended. Follow-up was consistently poor. Communication only happened if I repeatedly chased them down, and even then it was excuse after excuse--office closures, travel, annual fishing trips, "I'll call you tomorrow"... "I'll call when we get back in the office"... which rarely happened. The breaking point: I paid them to set up my LLC, and they suggested that they be the Statutory Agent. (I agreed) A few months later, they quietly resigned as the agent through the Arizona Corporation Commission without any notice to me. No call. No email. No explanation--despite multiple attempts on my end to get answers. Even more confusing, they continued to handle my taxes afterward as if nothing happened. So weird. This review is long overdue. I'm still waiting on a refund for services that were effectively abandoned. If you value communication and accountability, I'd strongly recommend looking elsewhere. #ChandlerAZ #TaxPreparer #SmallBusinessTaxes #LLCArizona #Bookkeeping #TaxServices #ArizonaBusiness

I had my personal and business taxes done here for my Airbnb. Those were fine. I also asked if they…read morecould do my TPT tax which had a deadline. I picked up my regular taxes and Marcy said she was working on the TPT. The deadline came and went, and no communication. I called and they told me that she reached out but my email bounced back. First of all that's odd, because I get their newsletters so I know they have my correct email. Second, and more importantly, wouldn't you reach out to your customer via phone to let them know there was an issue if an email bounced back? I gave them my correct email (that they already had) and was told they'd get back to me. I called multiple times over a few weeks and got other excuses. Then they just stopped taking my call and did not return my voicemail. If you don't know how to do the tax or can't do it, at least tell your customer. The worst (lack of) customer service I've ever experienced.

She was quick, intelligent and reasonable as to cost. I was extremely happy. I would recommend the…read moreservice

From the owner: Organizing your finances so you can spend your time doing what you do best!read more

Mark Brooks at Dean Johnson is a great CPA. He takes the time to explain the reasoning behind his…read morerecommendations. He is always checking to make sure you are on the same page and he prides himself on educating his clients. I would recommend Mark to any small business owner who wants the peace of mind you get when you know your returns are done right.

From the owner: Full Service Tax, Accounting, Bookkeeping - Personal, Business, Estate & Fiduciary, Business Entity…read moreSelection, QuickBooks setup, training & support, Divorce Financial/Tax Consulting; Construction, Medical, Technical Services, Real Estate Agents, Brokers & Investors, & HOAs; locally & family owned

Call for appointment Ashley was very helpful and as Crystal was very charming witty, the whole…read moreexperience was flawless and good. I highly recommend them.

I had to wait 4 weeks for my return to be completed. I called a few times and the receptionist…read more(name was April maybe) was snotty and obnoxious. When picking up the return, some woman in the other room was cursing. Couldn't wait to get out of there. I Just reviewed my return last night to plan for next year and someone else's return was mixed in with mine! I have to wonder was my information given to another person? Called a few times to let them know and got voicemail and finally gave up. Never again

Charley is the best! He is super knowledgeable and has saved us so much over the years with his tax…read moreexpertise. I highly recommend Charley and AllGood Accounting

Friendly, understanding and always patient are the virtues that Charley possesses that I admire…read more These characteristics along with respect and courtesy keep me returning for my business or personal income tax needs. A super guy!

I have been using Herb for my personal and business taxes for years! He is very organized and makes…read morethe process a breeze. He is a one man show with a very firendly receptionist. He always helps me find the deductions I forget and provides clients with a check list every year to make the tax season a whole lot easier.

I started business with Nicole in June of 2025 but ordered all current work be immendiantly stoped…read morein January 2026. We paid her over 5 thousand dollars, an estimated amount of 800 dollars was for an amendment that was never completed. and 4,000 of it was paid for an "Advisory packet" that I was never given a itemized receipt or invoice for any of the charges that were coming out of that retainer. She also has not sent us a W9 or provide her EIN # to us. As a small business owner this is very damaging and has raised some cause of concerns. We were guaranteed a service and did not receive what we paid for. We feel like we were scammed out of a lot of money and we will be filling a complaint with the IRS due to suspicion of fraud and Neglect.

My wife and I went to Nicole this year and so far she is great. Very very responsive and seems to…read morebe getting us more money back than any other accountant we went to in years. I'll follow up the review when our taxes are done.