We retained Jason Marquez based on his strong initial presentation and positive Google reviews. At…read morethe outset, he indicated that achieving a 50/50 parenting schedule and joint decision-making authority was realistic. Unfortunately, after working with him for approximately five to six years, we were deeply disappointed with the level of advocacy, professionalism, and follow-through provided.
While Mr. Marquez was capable of drafting emails and filing motions, his courtroom advocacy consistently fell short. During hearings, he failed to adequately challenge inaccurate claims made by the opposing party, did not contest evidence he later acknowledged was flawed or misused, and did not meaningfully advocate when a judge relied on incorrect information to modify our parenting time. Our original custody schedule was every Tuesday and every other weekend--yet under his representation, our Tuesdays were actually taken away. Aside from securing a 50/50 schedule during the summer months, there was little substantive progress toward the goals we were initially told were achievable.
Communication and timeliness were also major issues. On one occasion, Mr. Marquez stated an important email would be handled within a couple of days, but no action was taken for nearly two weeks despite multiple follow-ups. A "final" version of that email was not provided until more than a month later, causing unnecessary delays. He later admitted that he should have met with us in person or by phone rather than relying on prolonged email exchanges, stating that the back-and-forth had left him confused about our objectives. By the end, it was clear he no longer understood what we were trying to accomplish. He repeatedly stated that his email inbox functions as his to-do list, meaning clients must send multiple reminder emails just to ensure tasks are addressed.
Billing practices further compounded these concerns. We were charged full amounts for work that did not meet promised timelines or outcomes. Commitments outlined in his own contract were not consistently honored, yet billing continued regardless. We were left responsible for costs associated with delays and unmet assurances, including a closing letter that lacked a file he had promised would be included.
Additionally, Mr. Marquez represented my mother in her divorce case, and her experience closely mirrored ours--minimal courtroom advocacy, little strategic effort, and substantial fees despite limited progress. Taken together, these experiences raise serious concerns about consistency, accountability, and overall value.
We were also troubled by aspects of his professional conduct. He routinely ended calls by referring to us as "kids," which felt dismissive, disrespectful, and indicative of how little he valued his clients. Given the length of representation and the significant financial investment, we expected far more proactive advocacy, transparency, and strategic leadership.
Unfortunately, our experience did not meet those expectations. I would not recommend Mr. Marquez to anyone seeking meaningful progress in a custody case. With a caseload of 90+ clients, it became clear that our matter was lost in the shuffle.
