They knew their stuff but they were condescending, not sure if its cause i am female or what but i…read morewould find someone more personable.

From the owner: Our main focus is our clients. We don't charge extra if you call or ask questions. We are always…read morehappy to help and answer any questions you may have.

This is the WORST tax service ever. The owner, Mila, says she'll meet a deadline and then misses it…read moreevery time. She has been LATE with generating tax documents EVERY YEAR (5 years and counting), and she ghosts you when you attempt to contact her about it. Do not make the mistake of hiring her. I have no idea why my partners keep using this service. (I'm happy to change this review when she adopts some professionalism).

I hired Kory in June 2023 to help with creating an S Corp and taxes for myself. The first thing I…read moredid when I got access to the portal was upload my current Year to Date earnings so he could do estimated tax payments for me for payroll. He did create the S Corp for me. He did process payroll once for me for Q3 for the only employee I have, but I don't think he ever looked at my info to figure out payroll for myself. When I uploaded everything for him in January 2024 to process Q4 payroll for my employee and do my payroll he was a ghost. I texted and called him multiple times through the month to make sure he had everything and see if he needed any clarification to no avail. On the 30th I sent another text asking if this was going to be done by the deadline and he finally responded, saying that they'd get it done. Nothing was done, and he's completely ghosted me at this point. No response to texts, and phone calls ring once or twice and get sent to voicemail. I'm going to dispute the $1500 I paid him with my merchant and report to the BBB to see if I can recover anything, because at this point I'm going to have to pay all my payroll taxes for 2023 at once, AND the 10% penalties for myself and my employee that were never filed with the IRS. PLUS I have to hire and pay a new firm to try and make sense of all this and see if there's anything that can be done to minimize the fees for him not submitting anything. I cannot give 0 Stars DO NOT USE SMPL TAX.

Do yourself a favor and avoid using this tax preparer! We used his tax preparation services for…read moreover 15 years in good faith and trust. Then when we received an IRS notification letter about a gross error he made on our federal return, he would not return our emails or calls asking for his help in responding to the IRS. We have been told that we need to amend our tax return, at a significant cost, due to his error. He is completely avoiding us and his responsibility to correct his mistake. According to what the other Yelp reviewer wrote about him, this unprofessional behavior is a common practice for him.