Dr Arroyo is a great Dermatologist. I have been to many dermatologists over the years and she is…read morethe first one that is proactive and finds solutions to every concern. My whole family has been seeing her for about 3 years. She did a biopsy on my husband and it was cancer. Thankfully she didn't just prescribe a cream like another doctor recommended. She most likely saved his life since it was much worse than we ever could have imagined. My daughter had severe acne and now her skin looks amazing, thanks to Dr Arroyo. She may be hard to get an appointment with, but she is worth the wait.

I have had positive encounters at this practice but agree with other reviewers that the lack of…read moreresponsiveness is extremely problematic. I recently had 2 biopsies performed here. Unfortunately, they became infected, despite following the after care instructions to the letter. Try as I might, I could not get any response from the office when I called multiple times and left multiple voicemails to express concern and ask for a follow up appt. Ended up going to urgent care and being diagnosed with severe cellulitis. I will not be returning.

Despite payment, the office keeps sending invoices. confused patients will overpay. unethical…read morebusiness practices.

iI went to this clinic bexause of an irritating scalp itch. Checking in was efficient, then Dr…read more Kern examined my scapl, took a scraping for a lab test and promised follow-ip based on the lab report. A week later and at 8:23 a.m. somebody from this clinic called. I normally cannot answer the phone that early in the day (I'm 88 years old). They left a message BUT IT WAS SPOKEN IN SUCHA HURRY I COULD NOT UNDERSTAND IT, SO I CALLED AND HAD TO LEAVE A MESSAGE REQUESTING A CALLBACK. iT TOOK THEN 2 DAYS TO CALL ME BACK. I asked if medication was indicated and upon a long hp;d the nurse came back and promised the4 doctor was going to send a prescription to my pharmacy. THEY DID NOT. I CALLED TWICE AND LEFT MESSAGES TO NO AVAIL. Os thjis a medical clinic or a club of quacks? I advise furure patients to avoid this place.

Scheduling was fairly easy, but that's where the good ends. I've placed countless calls that have…read morenot been returned. They've billed me incorrectly and continue to do so. I had two completely different diagnosis of the exact same bump from two doctors that put me on two different medications. I was having trouble with the medication and it took them over 3 days to get back to me, and that was after I had to call AGAIN. Maybe others have better luck, but I won't be going back.

I was looking for the hours this place is open before calling, and saw the negative review... And…read morejust had to write my own. I'm fairly certain I've seen pretty much all of the dermatologists here over the years, since I was a very young child, for my severe skin conditions. I've seen Dr. Solomon, Kimberly(sp?), Dr. Dubin(I think his name is), Sarah, and Alyssa... The honest truth of dealing with skin conditions is that it takes work. Some things that work for you will not work for other people as well. And it's not just moisturizers, creams, etc.... Lots of things can affect your skin. Using very hot water during a shower can be harder on your skin. Using certain shampoos and soaps can be less friendly on your skin. Even diet can affect certain conditions. Drinking alcohol is said to be bad for a number of conditions, for example. Dove gentle soap is generally a good bet. CeraVe and Eucerin are generally good brands. Try to check for manufacturer coupons online / in-store. That's another thing - this office sometimes has coupons for stuff like this, or samples... And that's honestly great they do that. The last time I went in (last week or so), i was also given some coupon cards to use with some prescriptions... although they are probably ultimately given by the manufacturing company for those products, it's still nice. I really want to stress that sometimes things you can use and be given can take a long time to work. It might have a cumulative effect, or it might not be the best one for you. I've honestly given up sometimes on using medicine because I'm not seeing the progress. You just have to stick with it, be patient, and be willing to try new things.

I went to see Dr. Dubin about a mole on my back because my wife suggested a professional see it. He…read morediagnosed it as a seborrheic keratosis, which is benign. He also recommended a full body skin examination. The skin exam was done by Allyssa, a certified physician's assistant. She is extremely professional and respectful, as well as a great person. She is definitely a warm and compassionate health care provider. She noticed some actinic keratoses on my forehead and temples. She subsequently removed those by cryosurgery. I recommend this dermatology practice to anyone concerned about their skin health.

My husband had an appointment on October 29 with Carlie Ann Wilson at the Grayslake office. What a…read moredisaster. First, he was arrived fifteen minutes early as this was his first appointment with them. He ended up waiting for an hour before he was seen by her. On top of that, she blew off his concern about the spot on his forehead indicating it was not necessary to freeze it. He then showed her the ganglia on his wrist and she didn't have any recommendations for that. What a waste of time and insurance. I used to see Dr. Deliluca at this location but he moved on to a different network. If you want to have any results from your appointment, don't see her. She needs more experience.

Forefront seems to be mostly a management company running the reservations and billings for…read moreprivately owned dermatology clinics. The reservation system is terrible. When one calls the people answering are generally pretty stupid and don't seem to get it that a person needs an appointment soon, not months later. The phone system experience is really unpleasant. The billing system is also terrible. Forefront makes lots of mistakes. And getting the mistake undone is a very time consuming and frustrating. The clinic itself is fine but It is best to get the phone number that answers in the clinic and avoid Forefront. Forefront is a terrible company!

Achieving Sustain Healthy Cancer Free Skin with Derick Dermatology…read more A couple years ago I started noticing some concerning facial and semi raised spots on my face. This bothered me and after looking at these spots I decided to ask around and find out where I should seek medical advise. I started by asking some people at my church who I should see. As I was speaking with a few people the about where to go I kept hearing the names like Derick Dermatology as well as other providers specializing facial related medical issues. I inquired about other places and their variety techniques I got a little concern. Some treatment approaches were kind of.......severe.....and frightening. So I kept asking for about 2-3 weeks. As I asked I saw a pattern evolving. A few people stated mentioning Derick Dermatology. I ask why Derick Dermatology and what I heard was they take a very directed approach. They listen and more important they listen to your concerns. They welcome the questions I asked. So when the doctors at Derick Dermatology looked me they quickly took a look and found skin cancer issues and immediately took care of it. I then ask a few what if questions and provided me with good answers Having a healthcare background I appreciated their fact base approach. They also said I could call their Help Desk and get help regarding my questions or getting suggestions. I did and they quickly got connected with a doctor who address my concerns. Then they said they wanted to see me again in 4 months. I came back and they saw more issues and they were removed. I then asked about preventive skin cancer techniques and once again the D. D. doctors introduced me to a layered approach for stopping future skin cancer. Their approach really worked. Some of those outcomes from the layered approach included: 1. Some of the spots got smaller on my face and dried up 2. I stop getting new sun spots on my face 3. My skin tone started changing to the better. I had a old look before D. D. 4. The best news was I was able to have a significantly reduced aged look. Now as I say this I am older guy close to that number I care not to admit, however my looks are much younger. As an example when I ask for my senior citizen discount I have to pull out my ID and proof it that includes places where discounts begin at 60. I was told me I did not even look close to 60. So you can decide to go to another facial issues provider.....or you can get smart and go to Derick Dermatology and address your issues...... changing your life to your desired look and a better way of life.

They are running a scam called skin healthcare. My wife went in for an annual check but don't ask…read morethem any questions because they will turn that annual visit into an office visit, which is higher reimbursement for them and they will send you a bill.. My wife asked a question about some eczema, they ended up filling an prescription for her. Before she could even pick up we got a bill in the mail, when we called and asked about it, they told us because they filled a prescription they changed the visit to an office visit and charged us. And when we explained money was tight, we were expecting our second child, we didn't know we were going to be charged for this, we won't pick up the prescription, they didn't care and did not cancel the bill.

Unlike the other reviewer, I have had a great experience with the staff at Deerpath Primary Care. I…read moremoved to the area from Indiana and had no contact in the area, and found Dr. Lisa Newman after extensive research on her credentials online. Scheduling is very efficient, the staff is friendly and courteous, and Dr. Newman immediately put me at ease. This is a very professional clinic and sees only adult patients, I believe. Most communication is backed up with email reminders and an online portal so you can complete all your paperwork ahead of time so you don't need to get there so early the first time. I had my labs drawn during my first visit and the results were available after one week, viewable through my DPI "portal", and Dr. Newman called me personally to explain them, without my prompting. I highly recommend this clinic. The excellent, friendly patient care really shines when paired with it's easy and transparent web presence. It is very professional and I have full confidence that my heath is in good hands with the men and women working there.

This clinic tries to improve their customer service, but they still fall short. No one answers the…read morephone when you call, and they don't call back right away when you leave a message. They established a patient portal where one can e-mail a nurse, but the e-mails are often misunderstood (i.e. they sent a prescription to Wal-Mart instead of Walgreens). Recently, I asked for a refill of a particular prescription. Instead of filling up a 30 day supply, I ended up getting TWO pills! That's $7.50 a pill...! I am going to look around for another primary care doctor. They do have a nice facility in a professional building, but looks can be deceiving. If you have other medical options, explore them.

I have been a patient of Dr Puthenveetil for over years now and hope to be for many more years. Dr…read moreis a great listener, and I feel we work together as a team to keep me healthy. Never had a problem here.

Don't be misguided by commentary of reviewers of 4+ years ago. I would have agreed with…read morethem....then. I was a long-time patient at this office and have watched firsthand the cliff this practice has jumped off. If you're searching for a reliable primary care doctor near Libertyville or Gurnee, avoid Dr. Peter Puthenveetil at Greenleaf Medical Associates. He no longer prioritizes patient care--just Ozempic, Botox, and the cash flow. The medical staff is robotic, unhelpful, and disengaged. Communication is nonexistent, with exception of a termination letter from their practice. There's no real support or follow-through. It's a disorganized, reactive office that leaves patients chasing basic care. There is no longer any partnership in your health here--just profits over people. Stay far away.