Kathleen was very professional and well prepared for my initial visit with her. She was kind and…read morecaring in her exam and honored my wishes as a patient. She is currently at the Santa Cruz Health Center in Ben Lomond!!

I had a PCP who was wonderful for almost 20 years. He had to retire suddenly and I was left trying…read moreto find another PCP. It was hell. I had a horrible HMO ("Dignity".. major misnomer!) and my choices were limited. Kathleen was working at the Dignity office in Boulder Creek so I started to see her there. She was a refreshing change from the 2 doctors who were also there. I used to get so angry I would just walk out during an appointment. Kathleen actually BELIEVED me! She understood my problems that other doctors just blew off. I never expected to find another PCP as good as the one I had from 1998 to 2016, but I think I did. I highly recommend her. (Luckily, she is no longer with "Dignity".) It is hard to find someone you respect AND like...

The office runs fairly efficient and I was seen without too much delay. Doctor took the time to…read morereally listen and asked about my recent history. Didn't just focus on one thing but looked at the bigger picture. Gave some helpful input and explained what to watch out for. The assistant was also helpful and made sure to double check some details. Felt like a solid visit with attention to care and detail.

The only reason I didn't give this place a one star was because Kathleen Hilton is amazing. She is…read moreliterally the only doctor at Boulder Creek that I can trust. She has a wonderful, compassionate disposition. When she is not sure about giving a diagnosis, she will call in one of the other doctors for another opinion. It goes downhill from there. Rude staff, lost records and misdiagnosis from Bergren. I have experienced condescending attitudes and lack of empathy from Magee. In all fairness, I have had good experiences from the nurses and one or two front desk staff. I will find out their names and write another review praising them.

Office was nice and clean. I saw Kathleen the nurse…read morepractitioner. She was very nice and took a lot of time with me. My husband saw Dr MacGee the week before and he was helpful and caring too. I left out one star because anytime I call there is clearly lack of phone help and there is always a very long wait, about 10-20 minute hold times. While at my appointment I also witnessed the desk girl trying to handle checking out patients and the phones and people seemed frustrated as again they were waiting for the calls to be dealt with. In turn the girls at the desk seemed stressed and short from my observation. Why not hire another girl to help with the huge overflow of call inundating the desk. Other than that, I like having my doctor's office 2 miles from home and they draw blood right there in the office. Huge plus!!!

Dr Magee is personable and professional and has always tended to my medical needs just as well as…read moreyou please. However, my experience at the admission desk today left a lot to be desired. I called the office and was told that there was a patient on the other line, can I please hold? No problem, finish with them and I'll wait my turn. After a few minutes, the person picked up and asked, "Can I help you?". As the words are coming out of my mouth, she interrupts me and says "Oh, a patient just walked in please hold." Yeah, okay. I can wait another two minutes for them to be acknowledged and I can then make my appointment. Eleven minutes later, I get a "Hello, how can I help you?". Before I speak, the person picks up the other line to answer, leaving me speaking to no one once again. Then she got back to me and took my information after I was on the line for over sixteen minutes. So my experience today really kind of sucked. I hope this is an isolated incident, which is why the star review is higher than is warranted. Maybe it's just a crazy day, someone called in sick, etc. It happens. However, good customer service should never leave a client feeling ignored. Had I gotten a "I'm so sorry." or "Thank you for being so patient." or anything like that, I'd feel much better about my experience today.

I'm very glad that Dr Barnes has accepted to be my primary care provider. I saw her today, and…read morefound her to be very thorough in her exam. She listens which is important, and makes the patient feel very comfortable.

From the owner: This provider is part of Sutter Health, dedicated to creating a more personalized healthcare…read moreexperience.

Dr. Leib did a visit over the phone and because he took my pain seriously and listened to me he…read moreordered an ultrasound which found a large 6lb. cyst that had grown off my liver and was sitting on my kidney causing me so much discomfort. This lead to going to a specialist at Stanford to have it removed. Thankful that I was listened to and taken seriously and caught it. Grateful for Dr. Leib and his instinct to get an ultrasound.

I've been seeing Dr. Leib for a bunch of years now. Dr. Leib has provided me both the care and the…read moreinformation to support a healthy lifestyle. I first started seeing Dr. Leib with high blood pressure, cholesterol and BMI. Over the course of time, with his care, my blood pressure, cholesterol and weight have been drastically improved. Dr. Leib takes the time to learn about his patients and use his expertise to support patient health. His medical advice is consistent with his understanding of the patient, and it's never about "just take a pill and it will all be better". Recently, my wife and I were experienced a significant health incident. We both truly appreciate the time and care he provided us following the accident. It's rare that a doctor takes the time with patients to do as thorough an examination as he did. Without hesitation, I believe that Dr. Leib is outstanding; his focus on complete health and quality of life has profoundly impacted my overall health and wellness. Dr. Leib's office is unique, and reflects his attention to detail. He is now located in an old church that he and his wife converted into their office. Both the office and support team are awesome. It's clear to his patients that the office is run with the same attention as his patients. Vivian, Susan and Kathy are each extremely positive and patient as they work with you--whether is't scheduling, reminders, referrals or billing.

I would give her 10 stars if I could. She is very caring and kind. She really listens to all my…read morequestions and concerns. I value her insights and suggestions for my care.

I recently saw Dr Kelly who was covering for my regular physician Dr Cudahy for a referral. As…read morewith Dr Cudahy, I found my experience with Dr Kelly to be fantastic. She is knowledgeable, caring and results-oriented. Great. Highly recommend.

Dr. Rachel cares deeply about her patients. She uses her extensive knowledge to hone in on exactly…read morewhat is important. Her explanations are clear and concise. She follows up and explains options. She's generous with her time. I highly recommend Dr Rachel and her integrative health approach.

Rachel Abrams saved my life…read more This is how I respond whenever I'm asked what I think, how I feel, about my physician. Having seen a number of doctors pass me and my symptoms by ("its chronic fatigue. There's nothing we can do. You'll feel better in a year"), in 2007 Dr. Abrams was the only one who actually took the time to help me, talk to me, and get to know me. Yes, I had chronic fatigue....due to some serious health issues no one wanted to address. One being heavy metal toxicity which completely deteriorated my body. Dr. Abrams discussed with me the many tests we could do, along with the cost...so I was fully informed. Her expertise in traditional western medicine, eastern and holistic, combined with her natural kindness and compassion (she holds my hand and looks me in the eye!) makes her a hero in my book. When every other doctor rushed me out of the office making me to believe it was just age (i was 43. seriously?) and hormones (without checking my hormone level?), Dr. Abrams actually wanted to help me...and she was determined to find the cause. She did....and she healed me. Now, logistics....the facility is calm and comforting. The staff are all very lovely and kind. Her office feels warm and safe. There are other modalities in the center (chiropractice, bodywork, acupuncture, ongoing classes,etc), so the energy feels vibrant and light. I, obviously, highly recommend Dr. Rachel Abrams. She is kind, compassionate, brilliant, and so refreshing. I feel the healing begin the moment I walk through her door.

I am incredibly grateful to have Dr. Ward as my PCP, she truly exemplifies what excellent…read morehealthcare should be. She is knowledgeable, attentive and genuinely cares for my health. What sets her apart is the strong focus on prevention--taking the time to educate, offering thoughtful guidance, and anticipate potential issues. She consistently goes above and beyond, never rushing and always making me feel heard and supported.

Always great service and good care, couldn't ask anything more from my primary. Ease of scheduling…read moreappointments and in house lab work is awesome