One of the best doctors for mature adults in Durham. Dr. Kelly is great at explaining things to you…read morein detail. You will never regret your association with Dr. Kelly

Bull City Family Medicine tried to get us to commit insurance fraud by asking my son and I to fake…read moresymptoms so they could run unnecessary tests on my son and charge my insurance company. Then they wrote him a prescription that he couldn't get filled because you have to be over 18 to get the medication they prescribed - and he is 16. Then they scheduled a follow up appointment to see how he was doing on the medication he couldn't legally get. When we didn't show because why would we when we didn't get the medication - they charged me 90$ for a no show appt because their front office and back office don't communicate. Then they said they'd waive the fee. Then they sent it to collections. The people at the desk yell and feel I'm to blame for the fact that their back office didn't communicate with the folks in reception. I didn't see a doctor which was the original request I saw a nurse who refused to see me again when I wouldn't participate in insurance fraud. This place needs to be shut down. 9/30/2025

This team does an excellent job of providing quality , compassionate care!…read moreResponds to patient phone calls and portal messages.Has several MDs and PAs on staff.

Sadly Dr Keswani left. Getting an appointment with someone else has been a challenge.read more

My provider for 10 years has left for the VA. The new practitioner and I fail to click. In fact the…read moreappt became quite contentious. This being my first time with the new practitioner I believe I will request a change.. At 75 I don't need to be treated as a child. No warmth or empathy.

I was scheduled to get blood work done at this location. my appointment was 1pm. I arrived at…read moretwelve forty five as instructed. I had completed the pre check in and I clicked "I'm here" to confirm i was in the waiting room. My instructions dais to take a seat until I was called. There were two people waiting when I came in.And they were both taken within ten minutes of my arriving. More people came in and were taken back while I sat there and waited. Half hour after my appointment time, I went to the counter to let them know that I was unable to wait any longer because I had another appointment to get to. The person at the counter said that the online check in doesn't work.And that they could take me at that time. Unfortunately, since I had given them as much time as I could.I was not able to get my blood work done there.I will be rebooking in a different location. It seems to me that if the location knows that they're online check in system is not working.And they see someone sitting in their waiting room for forty five minutes unattended that perhaps they should check in and see if perhaps that person did the online check in. This was an unsatisfactory experience and I will avoid this facility.

Well run facility with caring staff and doctors. Testing can be done on sight prior to yearly…read moreappointments. My experience over many years with Dr. Miller for yearly physicals has been excellent! He has also been available by phone for medications and questions. I highly recommend this practice! Julia Huff-Jerome

I've been a patient at Durham internal medicine for over 17 years. I drive over an hour one way to…read moreget to this location. I walked in today to get my blood work and a receptionist tells me we don't accept your insurance anymore. My question is why didn't they tell me this before making a schedule or booking me for this appointment? I could've found someone else now. I'm in a rush before my prescriptions run out. I would definitely not recommend this location or the millennium group I call this piss poor management and there's no excuse for.

Dr Klein and staff are fantastic. I've been seen and treated by Dr Klein for about the last 10…read moreyears, or so. The visits are thorough, quick, and I haven't had an issue with any treatments, yet. All visits are by appointment only, but, if you really need it due to illness, I've never had any trouble being worked in for a same day visit.