This is new and it's fantastic. These guys take the effort out of getting your shoes repaired. I had two pair of men's dress shoes in my car for weeks, thinking that I would remember ( and find time) to take them in to be heeled. I found Sole Service and they came to my work in the city, collected my shoes and returned to me re heeled and looking brand new. So easy and convenient, I will only be using these guys moving forward. read more