DO NOT BRING YOUR SHOES HERE!!! Brought some new shoes to have shined for my Son and was shocked…read morewhen the guy told me it would be $50 for a simple shoeshine. Should have turned around and left, but decided to leave one pair anyways. Picked them up today and he told me he stayed up late working on them. I looked at them and couldn't see anything had been done to them, nor could I smell any polish on them. I didn't have time to complain since my Son needs them for tomorrow, so I didn't say anything and figured I would trust that he actually shined them. When I got home and compared the other new pair to the ones he supposedly shined, there was no discernable difference. I called and he said he used Kiwi polish and spent about 2 hours on these. I am retired Military and have shined many shoes in my career, and you can always smell the polish right after a shine. I try helping out the small local shops whenever I can, but this time I got burned. Won't happen again, and hopefully somebody reads this and doesn't make the same mistake I did.

Saved my favorite boots! And overall just a lovely man. Kind, responsive. Will definitely be back!read more

I have taken my shoes and boots to Alex's whenever I need repairs and I am always very happy with…read morethe results. The cost may be a little higher than people want or expect but it is so worth it especially if you love the shoe.

OK, this place is run by two older. Nice gentlemen who were able to install toe taps on my newish…read moreboots to help prolong the life of the soles, and charged 10.00 for function in a matter of minutes!

Peter and Sons luggage repair to the rescue!…read more I have a larger size Samsonite Strarium case (from Japan) that unfortunately lost one of its wheels. I tried looking everywhere for it, to no avail. Even more difficult was trying to source a replacement wheel (since it's an Asian market product line), but thankfully the suitcase was still warrantied by the brand. Peter and Sons were extremely fast with the wheel replacement; in fact I counted 9 days from the time I dropped it off at the local Samsonite retail store to when the suitcase was mailed back to me at my front door. Props to them for a fast and no-cost repair!

I had a damaged clip on the sternum strap on my Gregory Jade backpack. Something that seems so…read moresimple was a nightmare. I was sent a replacement strap from Gregory, but I wasn't able to attach it to my pack and neither was anyone at the two REI stores that I visited hoping to get it fixed. I was a little desperate and tried on several backpacks while in REI, but none fit me as well as my trusty Jade 38. Also, most of the backpack frames now are too large to conform to the carry on restrictions. Next, I brought it to a local shoemaker, but he didn't have the proper equipment to sew the backpack. Luckily, someone at the Gregory warranties department, suggested sending my pack to Peter and Sons. Well, not only did the shipping and repairs take less than a week, my pack is usable again! These guys are awesome! I wouldn't hesitate to trust these guys with any kind of repairs on luggage, they do great work!

First time visiting this business. I dropped two new pants for length and width adjustments. They…read moreasked for $20 deposit and for 4 days to do the job. So 4 days later I stopped by to pick this up, they fixed the length, but not the width. The owner wanted $35 per pant to fix the wight and a few more more days to do it!! Really? I can't even begin to describe my disappointment in dealing with this business. Totally disregard for customer service. Needless to say, but I won't be back!

Completely butchered my 2 pairs of jeans which cost in total about 180.00 . Asked for a hem , One…read morepair of the legs weren't even the same size and the other pair I don't even know how she got them that short when she did the measurements with me . And when I called them to complain they basically said there's nothing they would do for me. That they can maybe find the fabric. I should've been refunded the $65 that I paid for them to butcher my stuff. And they honestly should have got me new jeans. Literally brand new $180 total down the toilet. Will never go to them again, and I suggest you don't either .

When It comes to shoe repair I won't be going back to this shop. The owner is old and he needs to…read moreretire, he doesn't have your shoes ready when he says he's gonna have them ready, he closes the shop whenever he wants to. When he first started doing my shoes and altering my clothes he did a pretty good job, but someone needs to just let him retire.

This is a superior tailoring/alteration shop that does quality work. If you are looking for an…read moreinexpensive quick fix, this is probably not the place to go.

*** I wish I read the previous reviews before going here because we all have the same story. HUGE…read morered flag*** I wouldn't go back after my experience there. I brought an old dress to get a simple hem; it was too long and so I just needed it taken up a few inches. They told me it would be $30, which I gasped and questioned because I was definitely not expecting a simple hem to be $30. I expected max $20. After 7 WEEKS, I got a text that it was ready. It's cash or check only which is so irritating, and then to top that they tell me it would be $50!! Y'all are out of your minds to charge people $50 for a straight, uncomplicated hem.. There are plenty of other places that have way quicker turn around time and more reasonable prices and who answer their phone. Would never recommend this place. The only positive is that they are English speaking and nice. I tried it on when I got home, and it's not even an even hem. Terrible experience.

Yes! Great service! Great quality! Finished when promised - very nice people! Locally owned -…read morefamily run!

Simply put the owner is rude and can care less about customer service. I'd pay more for a simply…read moresmile - sorry never again!

Dropped off 2 dresses for dry cleaning, got back quicker than I expected. Ladies are the best,…read morecustomer service is top notch. I have never had any problems when I lv clothes for cleaning.

What a wonderful business! I had two shirts that needed buttons sewed on. Something I would…read morenormally take care of myself but my eyesight is not what it used to be! The individuals who work there were very kind and helpful and when I picked the shirts up, they were neatly hanging on hangers as if they had been cleaned. A very thoughtful touch. I couldn't have been more pleased. Highly recommend!