Hi, after studying the production of electricity by solar panels on my bungalow roof for quite some time I invited several companies to survey and quote for my needs. Of the companies that showed an interest only Solarlec seemed interested in ensuring I had all the answers I needed to make a decision. Dan was the salesman / advisor who came to see me and whilst obviously speaking from a well practiced script he was able to answer all my questions and was very friendly. He carried out a brief survey then proceded to illustrate on paper what my roof was capable of producing and at what cost. He talked through the likely life of the various items and thier likely maintenance needs. Following the Government bombshell on the 31st Oct, we made the decision to place the order on 1st Nov with Susan Atkinson (sales manager), a deposit was paid. The next day Michael the survey manager came and did a detailed survey of the bungalow and where everything could / would be positioned, again he was very well informed and keen to ensure I understood all aspects of both the generation and management of the energy, again a pleasant experience. An installation date was agreed of Sunday 6th Nov, we were told the team would be with us just after 7 am, and sure enough at 7-20 they were here. The 4 guys were all friendly, neat in thier work and ensured I understood what they were doing and why. Apart from a small issue where cardboard waste was put in the wrong bin they left at 1-15pm leaving no evidence of their visit, apart from a well installed 20 panel 3.9Kwh (max) system, producing at that point 2.4Kwh of electricity. I have since decided that the location of the generation meter and associated switchgear is not to my liking and after conversation with Dan, (their technical whiz and very approachable) I am having the units moved at a date of my chosing. I have found the whole experience of dealing with the various members of the Solarlec team from Leanne on telephone reception to Dan (the technical whiz) and everyone in between to be friendly, informed and true to their word (rare these days) and I can truthfully and honestly recomend them to any prospective customer.Regards Alz1001. read more