THE BEFORE:
I was desperate! I had a really bad bleach/dye job (from a different place) that completely ruined my hair, the color was blotchy, uneven and just an horrific brassy orange yellow, with hot roots and all! (See before photo)
It affected my confidence, and at that point I decided it was going to get fixed... even if it meant for me to just pour black dye over it! I knew I was not going to start the week with that unkept looking mess of hair.
(Little confession : I almost had a Brittany moment and shaved it all off!)
I came to my senses and did some research and I read that Haim Salon really prides itself in preserving the health of the hair, and that they use quality organic products.
I immediately called attempting to explain my hair situation and I was ecstatic to get an appointment!
There was a light at the end of the blotchy bad hair tunnel!
My hair fairy was Tracy.
GETTING THERE:
I was not aware of the multiple locations so I drove to the Aviara Resort... checked in for my appointment but, I was at the wrong location!
I was seriously almost in tears thinking I was going to miss my appointment. But the staff at Haim Salon at Aviara was as cool as a cucumber, made a phone call and asked if I wished for Tracy to come to this location, and informed of the approximate wait time... I asked if she would wait for me, and if so I will drive to the correct location. She said YES, and I drove. Got lost in the parking garage (thought I mention this) and Tracy literally came to flag me down and finally I made it to the salon.
Amazing customer service from the get go!
I am now finally sitting on the transformation chair!
TRACY, TRACY, The Hair-Fairy...
I can't even explain how chill and attentive she was at the same time.
We talked, she examined, analyzed, inspected, talked some more, analyzed some more and came up with a plan of action. "Operation - Saving Annalisa's Hair" was in full effect! And what of an operation it was, a multi step full on color correction.
Tracy was straight forward and honest, I was so please that for once someone was direct, she didn't over-promised and under-delivered... aux contraire my friends, when she was done working her magic, YES MAGIC, my hair looked insanely good, from color, to cut, to style ... my mind was blown!
THE AFTER:
I felt so good, so confident, I was strutting down the street with my hair was flowing in the breeze like a Beyoncé music video!
Tracy saved my hair, she did minimal trimming as we are growing it out, she truly listened to everything I had to say, worked on me for 3 hours and had a smile on her face the whole time! She is a super witty and just has a fun energy! The whole staff was super friendly, the whole vibe at the salon was warm, cozy, and just welcoming!
Haim and Tracy, you have yourself a very satisfied new customer, I can't thank you enough!
(Pictures speak louder than words!) read more