Driving through residential neighborhoods far above the posted speed limit, in trucks with their…read morelogo on them. Not a good look. Slow down and drive the speed limit in your work trucks.

Was not told about their very steep diagnostic fee until after it was due. I brought this up with…read morethe service department and was called a liar. 200$ for someone to check the ohms on a compressor with a multimeter is robbery

I had a service call with Shines Energy when the tech took the unit apart, there was a blown fuse…read moreto the fan motor. The technician told me he did not have any fuses to change the fuse to test the rest of the unit. ($ 200 service call ) He told me there was a issue with the fan motor and i was quoted at over $1300 to replace it (which I priced out the motor and bracket that i was quoted for from a lg dealer at a price of $160 for both while pricing the fuse) The technician told me the rest of the unit could not be checked until the fuse was replaced. (Which was a $5 fuse to buy and a 2 minute job which I ended up doing myself other then the opinion below ) They wanted a additional $125 plus tax plus parts to replace the fuse or do it myself and not know if anything else was wrong until motor was replaced or book another $200 service call to find out. Called the company and talked to a service manager about the issue he wouldn't let me get a word in talked over top of me the whole conversation to the point where I hung up..... He called me back and I told him the reason I hung up was I couldn't get a word in to explain the issue... nothing was resolved with him so I called another company explained the situation and they are going to come by and do a full diagnostics they were great and will be getting my business. Would not recommend this company to others after my experience FYI I sent a email to the company to talk to someone before writing this review and nobody ever contacted me back

I set up a service call to fix a heating issue with my heat pump. The technician could not figure…read moreout what was wrong with the heat pump. I also asked him where the filter was for my heat pump but he couldn't tell me. He also left the panel off my heat pump when he left. He said that he would have to schedule a more experienced technician for days later. I did not agree or want a follow up appointment, so I canceled it and went with a company that could diagnose and fix he issue. This company was still trying to charge me $200 for the visit. I explained to the owner that the technician was not able to help at all but he still demanded payment. I have the technician admitting this on my nest cam and sent him the proof. He still threatened to send me to collections. I also have that phone call with him recorded. He also indicated through a bbb form that he would have charged more for the second visit which seems like an outright scam. Avoid this company at all cost. They verified with bbb that they send technicians that are not knowledgeable but still expect you to pay $200 for "your heat pump needs next appointment. More experienced technician will go to you and fix the problem. Sorry. * chuckle* " This is the direct quote that was captured on my living room nest camera. If anyone wants the recording of this or the recording of the phone call, email me at jasonmcneil@live.com

We needed to have a new pool heater installed and Condor was quick to respond. They arrived and…read morewere friendly, courteous and professional. When we ran into an issue with our heater, they were very helpful, and went above and beyond to provide suggestions to ensure our heater ran properly in time for Canada Day. Thank Donnie and Tanner! We highly recommend this team.

From the owner: Free Solar Assessment!read more