After my pearl necklace broke, I brought it to this jewelry store, and they fixed it on the spot…read more To my surprise, they didn't charge me anything for the repair. Both people working there were incredibly kind, helpful, and welcoming. It's rare to find such great customer service these days. They also have a beautiful selection of jewelry. This is a wonderful neighborhood jewelry store, and I highly recommend stopping by if you need a repair or are looking for something special. -Sandy J

I had a 14 karat gold ring with an opal stone that I had been wearing for 50 years. It was showing…read moreits age. The setting around the stone, had some nicks in it, and I had worn it so much that the band became so thin that it broke. I took it to bravo jewelers they were very friendly and knew exactly what needed to be done. The cost was better than two other places that I got an estimate from. When I picked up the repaired ring, it was extremely beautiful just like it was 50 years ago. I believe they even fixed some of the nicks in the setting, and they definitely polished the face of the Opal. The new golden band fit just like it did for the last 50 years. I was concerned about the fitting during the because when you replace the band, they have to make sure to get the right size again and they did a great job and the size was perfect. I have only great things to say about Bravo Jeweler. If you have jewelry that needs repair, I believe it will be in good hands and you'll be very satisfied with the result.

i highly recommend ocean time for watch repairs . dr dave…read moresmooth jazz guitarist. spotify: dr dave & the housecall band

We enjoyed stopping in here to change a watch battery. It was around 3pm Saturday when we visited…read more There is an eclectic collection of clocks and watches around the place. We were the only customers present and the proprietor quickly changed the battery for a reasonable price, and we were on our way. We managed to park on Coast Hwy, no thanks to the deranged pedestrians lol.

Cesar had assessed the problem of my watch very quickly and explained the problem and repairs…read moreneeded. He gave a detailed pick up time and his service was affordable and not expensive. Overall great customer service and experience.

Traded a watch for some work on other watches I owned very happy with his work and knowledge will…read moreuse again

First of all, I wanna say I love the location of this business because it was tucked in to a…read moreprivate security filled area. It made me feel very safe. Parking was very special and I felt very welcomed. We had to stop and speak to a security guard, which was amazing. I brought in a few bags for selling, and it made me feel safe. Once I entered the business establishment I was greeted, and everybody was very friendly. They offered me a beverage and gave me an apple space for sitting on their comfortable chairs. I love how much light enters through the window windows because it makes your shopping experience fun and you can see the true colors of the bags. The bathroom was very clean. Julia was the woman I spoke to a week ago and she helped me through text message coordinate the purchase of a bag. She was very kind, patient and very thorough with all of the details that I requested upfront. When I finally met her in person to pick up the bag, she was super sweet and spent a lot of time with me. She answered all my questions and I will definitely work with her again in the future. I do wish they had some snack snacks because I always love snack snacks and I spent a few hours there. Overall loved the place. Will definitely go back. I love my bag and it's such good quality. It's even pet friendly. I brought my dog. Prices were competitive to market values which were great.

I am writing this review because I believe other luxury handbag owners deserve to know what…read morehappened when I trusted Fashionphile with one of my most valuable possessions. I consigned my Hermès Chevre de Coromandel Birkin 40 Cognac, 2004 H in Square, through Fashionphile's consignment process. I trusted Fashionphile's reputation and expertise to handle it properly. Fashionphile received my bag. I have documentation confirming receipt, and I also have photographs provided by Marco, a Fashionphile employee, showing my Birkin in Fashionphile's possession. There is absolutely no question that Fashionphile had custody and control of my handbag. I have been battling this situation since May 16, 2026. Fashionphile was returning the bag back to me. However, through what appears to be their own negligence, they shipped my handbag to an address in a state where I do not even live. Let that sink in. A company specializing in luxury goods had possession of my Hermès Birkin and then shipped it to a completely different state that has no connection to me. This was not a situation where the package was lost before it reached Fashionphile. They had already received the bag. This was not a dispute over whether they ever possessed it. They did. I have proof. Yet despite having possession of my property, they shipped it to the wrong location and my bag has never been returned to me. Since May 16th, I have spent countless hours making calls, sending emails, gathering records, reviewing tracking information, preserving evidence, and trying to get answers. What should have been a straightforward transaction turned into weeks of stress, frustration, and uncertainty over the whereabouts of my handbag that should have remained secure while in Fashionphile's care. The most disturbing part is the lack of confidence this experience has given me in Fashionphile's handling of high-value items. Customers consign luxury goods with Fashionphile because they believe the company has systems in place to protect those items. My experience suggests otherwise. If a documented Hermès Birkin can be received by Fashionphile and then shipped to a state where the owner does not even reside, that raises serious concerns about the company's internal procedures and accountability. Beyond the financial loss, this situation has caused tremendous stress. Luxury handbags are not just expensive possessions. For many collectors, they represent years of effort, and investment. To have a company entrusted with that property lose control of it has been incredibly upsetting. As of today June 12,2026, I am still seeking the return of my Hermès Chevre de Coromandel Birkin 40 Cognac, 2004 H in Square, or fair compensation for its loss. I hope Fashionphile finally takes responsibility and resolves this matter appropriately. Until then, I feel obligated to share my experience so that others can make an informed decision before entrusting Fashionphile with their valuable property.

Omar was awesome and a true watchmaker! He replaced batteries in 9 watches and gave me a great…read moredeal. Quick to fix and accommodated my schedule. Highly recommend this small business for repairs and hope to return for some of his other products and jewelry.

Great Rate! Thanks for getting back to me soon See you soon…read moreI'll be there around 1PM Thanks Lawrence Forde, MBA

Quick and amazing service. Price was more than reasonable and the owner was knowledgeable.read more

Brought my wife's watch in for what I thought was a battery replacement. Turns out it goes by…read moremovement, not battery powered at all. Jonathan with the Watch Lady in Poway caught that right away and explained how to properly care for it instead of just charging me for a service I didn't need. Honest, knowledgeable, and easy to work with. Highly recommend for anyone in Poway needing watch repair

Peter created a fantastic diamond necklace for me! His expertise and experience as a jeweler…read morehelped my decision making process! I would 100% reccomend using him!

The other day, I walked into Gems of La Costa to have my ring repaired, and I was immediately…read moregreeted by a lovely woman named Rhonda. She welcomed me warmly and took the time to ask what I needed help with. I explained that I was missing a few diamonds and needed some additional repairs. Rhonda carefully inspected my ring and helped me understand exactly what needed to be done. She was incredibly patient with all of my questions and concerns and never made me feel rushed. She truly took her time with me, and I felt like she genuinely cared about making sure I was taken care of. I really appreciate the amazing customer service Rhonda provided and how valued she made me feel as a customer. My experience was wonderful, and I will absolutely be returning to Gems of La Costa in the future. Thank you, Rhonda, for making what could have been a stressful experience such a positive one!

Instead of fixing our old mantel clock, we found a new (old), beauty. We absolutely love our clock,…read morethis place, and the owners!

BOTTOM LINE FIRST: If you have a valuable clock that needs…read morerepair, look no further. This is the place to bring it. I am highly confident you will be as happy with the work done here as I was with mine. The round trip from my home in Carlsbad took about an hour, and the result was more than worth the drive. In fact, no clock of mine will ever be going anywhere else. This is a two-person family business. Mr. Burhan Kivrak does the repair work, and I can tell you without hesitation that he is a master of his craft. His daughter, Denise, handles communication with customers and is one of the nicest people I have ever had the pleasure of doing business with. She is also learning the trade from her father, which means Timekeepers of Escondido will remain a valuable resource for many years to come. THE STORY: Nearly 25 years ago I purchased a Seiko musical wall clock. It features six different melodies and an elaborate motion display that always fascinated my family. Over the years it became one of those possessions that evolves from a purchase into something much more meaningful. Recently, a serious problem developed. Some of the moving figures began to stutter instead of moving smoothly, accompanied by a loud grinding and ratcheting noise every hour. Last year I took the clock back to the large clock dealership where I originally purchased it. After examining it, they told me the problem was likely on the circuit board and that replacement parts were no longer available. In short, they believed the clock could not be repaired. For a while, that seemed to be the end of the story. Eventually I searched for clock repair shops near me. Four possibilities came up. One I ruled out immediately based on reviews. I called the next two and described the problem. Both told me, in one form or another, that the clock could not be fixed. Then I called Timekeepers of Escondido. Denise answered. After I described the clock and the issue, she did not tell me it couldn't be repaired. She suggested I send a video, which I did. She reviewed it and explained that they would need to see the clock in person before providing an estimate. That same afternoon I brought it to the shop and met both Denise and her father. They explained that it would take a few days to evaluate and provide an estimate, and that repairs would likely take two to three weeks if I approved the work. A few days later Denise texted me with an estimate of $245. Considering that the clock originally cost about $600 and that multiple shops had essentially declared it beyond saving, I considered that a bargain. I immediately approved the repair. The estimated turnaround time was two to three weeks. Twelve days later, Denise texted me: "Your clock is ready." I picked it up, brought it home, and hung it back on the wall. It now works beautifully again. The stuttering is gone, the noise is gone, and the clock performs exactly as it should. What impressed me just as much as the repair itself was the customer service. Denise communicated clearly throughout the process and even followed up the next day to ask how the clock was doing. That kind of service is rare. Timekeepers of Escondido succeeded where several other businesses told me success was impossible. They repaired a treasured clock I genuinely thought might be lost forever. I recommend them without reservation and will gladly send friends, neighbors, and family members their way. They have certainly earned my future business.