So unique.....such a fun shopping experience! Just go! Hats, gloves, beautiful purses, oh my! And…read moreunexpected treasures!

Cute boutique. Lots of great hair, neck and ear accessories. Jenna Kator purses and bags too…read more I do love that they carry a variety of our local purse and accessory designer, Jenna Kator. I have clutches by her. I do like her bags are named after cities in Michigan too. Deb confirmed they are open until 6pm tonight. Decided to give it a look see. Must knock or call for them to open the door for you. I bought 3 hair pins and a crystal chain necklace for casual dress up and around town wear. It's a fun store to browse for a good while. You are bound to discover some real gems.

I used to love shopping at Loft years ago, when it was worth it…read more I've seen this company go so far downhill in the last 10 years. I can't find good quality clothes here anymore. Not to mention, the staff is awful. They did not greet ANYONE who entered the store, not to mention when people did ask for assistance, they would laugh about how they were ignoring their customers. Highly unprofessional.

LOFT is my go-to for moderately priced clothing that can traverse the social/professional wardrobe…read moredivide. Most pieces can be dressed up or down, depending on how it's worn and what it's worn with. Also, if you sign up for e-mails from LOFT, you can also be altered to sales and get coupons, bringing prices down to pretty reasonable values. The Eastwood location is spacious, with large, comfortable changing rooms and helpful staff.

Wow- I've never been treated so terribly at any retail store in my life. I literally ordered 14 or…read moremore items for Christmas and shop there often for my whole family, and went into the store today to see if I could get a couple of their bags seeing I was not sent any, (I was told they would do this if you showed your receipt from a friend.) Well nope! And not only did they tell me no- which later during my call to Corporate said they should have....but when I called back to tell them what corporate said, they wouldn't get a Manager, said they would not give me a name of a manager, and told me no again. I literally spent hundreds of dollars, and this store shows absolutely no value in having me a customer over a BAG! If you want to buy expensive things, go elsewhere. The only reason they get ONE star is because Zero or negative is not a choice.

I've been here twice to shop at this store and both times I've experienced rudeness from the…read moreemployees. I'm sure corporate would not approve of this kind of customer service.

Excellent customer service! This is a great location with cheerful, helpful, professional employees.read more

Hearher was awesome. She is the store manager. Very friendly and helpful. Helping me look up my…read moresize and my style. Definitely recommend shopping here.

If you want a tuxedo Jeremiah is who you want to work with…read more He took a few measurements asked me a couple of questions and hit everything perfectly. Jacket, pants, shoes, shirt, tie, I was absolutely amazed at how accurate and professional he was. I was prepared for a long ordeal but I was in and out in 30 minutes. The price was right around what I expected but to have everything there was a bonus. Thanks Jeremiah .

Suits for all shapes and sizes of men. Custom Suits and full service in house tailoring. Stop in…read moreand see us for all your men's clothing needs.

I may be to 'old' for this store (56) but I still love it...I just think they do a great job with…read moremerchandising the latest in clothes n housewares/gifts. Great displays, nice help. Reasonable prices. I really enjoy all their locations. I always buy something. Highly recommend.

I really only appreciate urban during sales.. they appeared to have more 50 percent off sales a…read morefew years back. The store itself was fine, sale section minimal.

If you ever feel the need to shop at Aeropostale..please RIDE PASS THIS LOCATION and head to either…read moreMerdian Mall or Lansing Mall. I shopped here and needed to return a shirt that had all the tags on there and that I had just bought 2 days before returning. The cashier wouldn't even give me my money back for $11.25. I mean really??? 11.25??? Is Paying with debit these days not like cash? ( just young and dumb.smh) It took me to calling to speak with the manager for him to actually come to reality and give me what I deserved as a customer, purchasing from their store. I would NEVER shop at this location again! I recommend smarter sales people because obviously my sales guy wasn't very bright.

I heard about this place when living in Chicago, and after purging my closet last week, I figured…read moreI'd try to get some cash before donating the rest to Goodwill. My selling experience was generally positive - the staff clearly explained the buying/selling process and invited me to browse the store while they went through my items. Of course they want me to browse the store. If they're going to give me money, they want me to spend it in their store. Truth be told, I love secondhand stores and would've gladly bought some clothes if I'd found anything I wanted. First, there were far fewer clothes for men than for women (a point they note on their website to encourage men to donate). Second, the people who've been donating to this particular store clearly are college undergrads: half of the clothes are from American Eagle, and there are strong showings from Abercrombie & Fitch and Hollister. Third, the men's jeans are generally outdated. Granted, I only looked in my sizes - there may be some stuff that I would wear in the wrong size. After 10 minutes or so, my clothes had been checked out. They accepted 4 items - 2 shirts and 2 pairs of Express Jeans - and said the rest of the clothes were too old. Incidentally, they kept the oldest item I brought (a dress shirt from Benneton), but I'm guessing they liked the label. In all, I don't completely understand what mystical process the staff uses to determine what to keep and what to give back, but I'm happy to take away a few dollars on clothes that I had just planned on giving away.

If it's more than a 5 minute drive, don't go here, manager is obviously obsessed with their image…read moreon yelp, responding condescendingly to every bad review like the reviewer is an idiot, responding to every single review telling them to contact her if you have anymore questions, like the person who left the review didn't already get f&$&ked over by their terrible service. especially if you're a man you'd be better off dumpster diving for clothes. don't sell, they'll give you 5$ for brand new name brand clothes worth over 100$, and then sell it for 100$ in the store. I've literally worked at plato's closet in Traverse City michigan, that location and this location are not good, but this one is much worse for selling, unless you want maybe enough money to buy yourself a happy meal after driving 30 minutes to the store.

I have to give this place 5 stars, since everyone in my family loves it - me, my mom, and my DAD…read more I think it says a lot that my dad loves shopping here. The staff are SO helpful and friendly, and they always help him find something to buy. Actually, he just thinks all the clothes there are so beautiful - seriously, how often do you hear a man praising a women's clothing store? My mom and I can spend hours here. The saleswomen will create the fitting room of your dreams - I told them a few things I was looking for and they filled the room with fun options! They helped me accessorize and found me the most gorgeous dress I would NEVER have pulled off the rack! The clothes can get a little pricey, but they are nice quality, and great for mixing and matching since many of them are elegant versions of "basics." They also have beautiful jewelry which goes nicely with the clothes. It's a pleasure to shop here, both because of the sales staff and the quality of the clothes. It's the first place Mom and I stop when we go shopping together!

White House Black Market sells very elegant and feminine clothing for a variety of occasions. I…read morewent in to acquire a bridesmaid's dress, the only requirements being that it be black and a cocktail style. I had had no luck anywhere in the mall, surprisingly enough. At WHBM I found the absolute most perfect dress I could have thought of for the occasion. In addition, the sales associates on staff were very friendly and helpful without being pushy, pulling lots of shoe and accessory options for me. The original price of the dress was quite a bit more than my budget but given how great it looked and my lack of other choices, I took it and am so happy I did. However, the story only gets better. A week later I discovered that my dress had gone on clearance for less than half of the original price. I got a totally hassle-free price adjustment; the typical company policy is that you must bring the item into the store where you'd gotten it to have the adjustment done, but when I said that I live an hour from the store the rep did it over the phone.