I went to SoftMoc today at the Avalon Mall in St. Johns. The actual store is quite large, the left side of the store is focused on woman's shoes and men on the right with the cash registers located in the middle. Overall a decent layout and not too crowed considering the amount of people shopping there, this is the only reason I'm giving it the amount of stars that I am. That being said there were numerous problems. I went in looking for a pair of Blundstone boots and it took me at least 30 minutes to find a store associate to go get the correct size from the back. When I finally found someone it seemed like the girl didn't even want my business, she seemed like she didn't want to help me or be working there in general, her attitude towards me and other costumers was quite rude and quite frankly she seemed just plain lazy. I understand how a worker can become over-worked because there also was not enough workers there but I would expect something much more professional especially considering I'm about to drop over $200 on a pair of boots. Finally when I got my size and got in line there was only 2 cash registers open and 3 people in front of me, it took them over 30 minutes and by the time it was my turn there was 20+ people behind me waiting to get served, thankfully these workers were at least friendly and apologetic about the long wait. Sadly when I got home I realized they gave me the wrong boots and not the ones I originally asked for. Needless to say I will be going somewhere else to get the boots after I return the ones I bought today. Don't recommend unless you have a lot of patience. read more