Pros: Friendly and responsive (if not always helpful) customer service, stylishly designed…read morefurniture. Cons: Long wait times (two months for a table and chairs!), missing hardware on two separate orders (requiring a trip to the store and weeklong wait for old pieces in a grubby bag), defects (crooked sofa leg, minor imperfections on tabletop, crooked upholstery, uneven varnish). To add insult to injury, after waiting two months to receive two defective chairs, I waited another month for a *partial* refund. They'd subtracted the "welcome" coupon I'd used, even though it would've applied with the other pieces purchased at the same time. For the prices, I had higher expectations. Overall a disappointing experience, I wouldn't shop here again.

We ordered a couch in-store and in full with a promise of 10 quick delivery. Without warning (AKA…read moreWE had to call them for an update) these people told us our couch sold out and we won't receive it for another month, making 2 months total of waiting. AND they still won't promise we'll get it that month just in case "something else happens" At first, top management promised us more than 10% discount since this was such a major mistake, however of course when delivery day for replacement couch came, they said no more than 10%. Oh, and after waiting 5 extra hours on delivery day for the couch we didn't order, they still cancelled because the couch had a scratch (seriously no exaggeration) and refused to guarantee a delivery date and time. Top management refused to speak to us at all to address this situation. It's been a headache and a nightmare and we're still waiting in an empty apartment. Screw this company. Worst experience I've ever had with a purchase. PLEASE save your money for a company that actually cares about you. We finally canceled our order today. Made my first month in Mexico so much worse. thanks GAIA.

A wonderful shop to visit when you're in Mexico CityRoma Norte. An interesting selection of mid…read morecentury furniture, lighting and other objects as well as incredible items from the 70's to the present.

Everything you need for your mid century modern dream home is available at Trouvé, from that Eero…read moreSaarinen Tulip table you've been coveting to the stunning sideboard with which your bedroom will finally be complete. In addition to furniture and lighting, Trouvé also carries graphic prints, paintings and other art such as sculpture. This packed-to-the-brim vintage furniture shop is located in La Roma (of course!) and its affable owner, Javier Carral, will happily let you browse here to your heart's content.

Muebles Dico is so far my worst online shopping experience in Mexico, their advertising is not…read moreaccurate and do not expect to get your furniture delivered on time, EVER, customer service and delivery personnel is very deficient and sometimes rude, they infringe Federal Consumer Protection Law article 32, due to misleading advertising just to make you purchase and pay for their items, then you find yourself locked out in their excuses and they do not honor ever their delivery time. Quality in merchandise is poor and complicated to return or honor the warranty. Muebles Dico es hasta ahora mi peor experiencia de compra en línea en México, su publicidad no es precisa y no esperes que te entreguen tus muebles a tiempo, NUNCA, el servicio al cliente y el personal de entrega es muy deficiente y, a veces, grosero, infringen la Ley Federal de Protección al Consumidor. artículo 32, debido a la publicidad engañosa solo para hacerte comprar y pagar sus artículos, entonces te encuentras encerrado en sus excusas y no respetan nunca su tiempo de entrega. La calidad de la mercadería es mala y complicada de devolver o de honrar la garantía.

los muebles son de mala calidad, el servicio al cliente es pesimo…read more Compre un comedor y 4 meses despues me mandaron una sala, me pidieron que me quedara con ella el tiempo que fabricaban el comedor nuevamente, como quien dice cometimos un eroor y te debes esperar con el producto equivocadoen tu casa, finalmente lo pasaron a recoger despues de pedirles que lo recogieran ya que no tenia sitio para guardarlo y el error habia sido de ellos, mandarona fabricar el comedor y dos meses despues que creen el comedor no estaba completo y que entonces no me lo podian entregar... esto es demasiado!! Les pergunte que para cuando estaria compelto que si tardama mucho mas preferia hacer una devolucion, y no me responden simplemente me dicen cuando recibamos de vielat el producto hacemos la devolucion, como de vielta nunca lo entregaron, realmente les digo no compren en esta compania si no quieren tener lios Que triste un servicio asi!!