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    Sofa Selections

    3.0 (4 reviews)
    Closed 10:00 am - 6:00 pm

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    6 years ago

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    Bob’s Discount Furniture and Mattress Store

    Bob’s Discount Furniture and Mattress Store

    (66 reviews)

    $

    Bought a 4 piece bedroom set from Bob's and paid for the white glove delivery. In the meantime, we…read morehad a king size mattress delivered the day before the furniture arrived. We moved all the old furniture out of the room except the new mattress, which we left on the floor, sitting on the new plastic it was wrapped in. Upon arrival I asked the delivery crew if they needed me to move the mattress or lean it against one of the walls of the room so it would be out of the way. He said not to bother, they'd handle it. I waited downstairs with my wife as they put our furniture together. An hour later they asked me to come up and inspect. We noticed the mattress wasn't in the room and assumed they had moved it. After inspecting we went back downstairs to wait. One of the men approached us and asked us to sign for the job because they were done. We asked about our mattress to which he replied there wasn't one to be delivered. We explained we weren't having one delivered, that it was already here. Where was our brand new mattress? They just looked at us blankly. We explained again, and suddenly a light turned on for one of the men. He suddenly began profusely apologizing. Turns out they took it to the curb in the rain and were going to throw it out. Upon reviewing our security cam footage we could see they took our brand new mattress to their truck where they leaned it against it, one side on the road for 30 min. When they brought it back inside it was covered in dirt, soaked in rain and the new fabric was roughed up. Called Bob's and got a customer service person. Hard to understand them but they were helpful. We've been told it can take up to 72 business hours for someone to return our call and review our claim. We will never do business with this store again. Beware! Avoid their delivery service.

    I moved to this area from CT where Bobs is headquartered. They are ubiquitous there. And they are…read morewell known as a seller of very low quality furniture that doesn't last anywhere near as long as it should (think IKEA but cheaper. The sort of stuff you might put in a guest room to never really get used but it looks okay.) I was looking for some cheapo furniture so I went in and was blown away at how expensive they had gotten, either over time or in the transfer from CT to here. When I asked the salesman (who was too overbearing in the way of fully commission-based sales people in stores that don't value their customers or employees) why the furniture was so expensive if it was a discount furniture store as the store is called and as they had traditionally been he told me they weren't a discount store; they were a regular full-priced furniture store. So I'm here to tell you that if you're going to pay full price for furniture, please trust me: this isn't the company to trust. you'll save money and have longer lasting furniture even from a bottom of the barrel place like IKEA, and that isn't saying much.

    Sofa Selections - The perfect man cave sectional complete with storage and cupholders

    Sofa Selections

    (13 reviews)

    $$

    Along with a friend, my parents, and my sister's family we had a great experience with the…read moreprevious, older couple that owned the store. Unfortunately, the store is under new ownership and I do not recommend ever buying something from them. My couch was delivered and was put together without the middle "foot." We did not realize this until the frame started buckling in the center, but as soon as we did I called to inform them. It took about a month or more until they finally came out to look at the couch. The man that came was nice and informed me of the problem and that they would fix it; however, I did not hear back from the store. After another month, I called again and the new owner shouted at me and said that this was the first he had heard about it and that the best that he could do would be to send someone with the missing "foot," but he did not want to discuss what was to be done about the warped frame. When I continued to push the issue and question how he would make the situation "right," he shouted more and swore at me, ultimately hanging up on me. I would stay far away from this store and this very unprofessional owner.

    We walked in with less than an hour to closing time with two rowdy children, ready to look at…read moresectionals. The owners (an adorable husband and wife team) stayed after hours and helped us pick out the perfect sectional and fabrics for our living room - and other than a missing sock by the end of the experience (my daughter lost it on her and her brother's adventuring in the store while we finalized our order), it was an awesome experience Highly recommend checking this place out if you are interested in buying a comfortable couch or chair!

    Sofa Selections - furniture - Updated May 2026

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