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    Social Security

    3.5 (4 reviews)
    Closed 9:00 am - 4:00 pm

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    3 years ago

    Didn't wait too long and employee was friendly and helpful. Got my business done in record time.

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    4 years ago

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    12 years ago

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    Ask the Community - Social Security

    Marion Public Library

    Marion Public Library

    2.0(2 reviews)
    2.1 mi

    Staff at this location are INCOMPETENT…read more I returned a book two weeks BEFORE the due date. Four weeks after returning the book, their staff sent me notifications, letters in the mail & called me, harassing me that I "didn't return their book". I went to the library & spoke to multiple staff, they ALL told me, "The book is not here, you never returned it!" They REFUSED listening to me. They were CONFIDENT, SO SURE, I had not returned the book. "We know how to do our job! It's a very complicated & step by step process that requires a few people. THE BOOK NEVER CAME INTO THIS BUILDING! You need to check your shelves, your car, you need to check your whole house!" After being interrupted by multiple staff, yelled at & spoken down to, I went home confused & discouraged thinking it must have been my fault. I turned my house upside down, I cleaned out my car looking for this book. I didn't sleep for two nights straight, thinking & wracking my brain, "I know I returned the book, I can't explain what happened." Two days later, I get an email telling me they had found the book. I spoke to the staff on the phone & in person, NOT ONE STAFF MEMBER WANTED TO APOLOGIZE for how they treated me & spoke to me. When they thought losing the book was my fault, they were so arrogant & cocky, yelling at me, interrupting me; but the moment the book is found, NOT ONE CHICKEN-HEADED staff member wanted to show their face. I know why they didn't want to see me, they were too cowardice to even say, "We are very sorry for how we treated you, we will try harder at trusting you next time." It turned out, the book was in a box, under an employee's desk. Their staff had MIS-PLACED THE BOOK & they blamed me. I used to enjoy coming to this library. In previous years, I had very positive conversations with their staff. From now on, I will NEVER trust this location again. It's so important to treat another person even with a little understanding & compassion, it goes a long way. And if you're wrong, at least have the decency to apologize. No, these people SUCK at their jobs. Maybe they keep their professionalism in a box, under the employee's desk.

    I have been at this library several times in the past year to meet with clients in private. The…read moresad thing is, it's a nice library, but not very handicap accessible inside. The elevator at the front of the building is always broken, so you have to go to the back of the building if you want to use it. It's also very small inside the elevators. The stairs are very steep and exposed. There are only a couple of study rooms, all located upstairs. They are usually available, though. The bathrooms are ok, not the cleanest. The parking lot is free and easy to access to the building. The wifi is not very fast and constantly kicks you off. But if you need to meet with someone privately and also need some wifi, this is pretty much the only place in Marion to do it.

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    Marion Public Library

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    Social Security - publicservicesgovt - Updated May 2026

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