I chose to go to this license branch at 8:30am on Saturday thinking I was going to be first in…read moreline. When I got there the line was down by Hobby Lobby and my heart stopped for a quick second. I still went in to use the kiosk to transfer my plates from my old vehicle that I traded in to my new vehicle and used the Kiosk. I was unsure of what to do at the kiosk but Jane helped me and made the process quick and easy. Jane has outstanding customer service skills and I was impressed with how smooth the process went. I'm so happy that the kiosk was available for me to use. Thank you Jane for your service, keep up the good work.

This BMV was very efficient i took number and about 10 people were ahead of me but I made I in and…read moreout within 30 minutes. Staff wasn't the friendliest but good at Job and helped me finish what I needed to finish!! Plenty of people working was a plus and in the area the crowd likely wasn't as big as most major locations!

Well as someone who moved here from the west coast I'd give this 10 stars if I could. People who…read moreare complaining simply do not know the struggle. I'm used to spending 3-5 hours waiting in line just to finally get to someone who doesn't even know what a drivers license is and can't speak English to tell you that. Meanwhile at the Noblesville BMV, my wife and I walked in and within 30 minutes we both walked out with new a new driver's license and registrations for our vehicles. Not to mention the entire cost for all 4 items were a fraction of the cost of just ONE of those things in other states I've lived

Extremely efficient walk-in for many transactions with easily operated automated kiosks. 6-7…read moreminutes to renew registration/plates for two passenger vehicles. What a HUGE improvement over historical long lines/wait times. It also reduces the wait for more complex transactions by not clogging up lines with routine needs.

We came for a scheduled driving exam around 9:30am on a weekday but there was very little wait time…read morefor anyone who was a walk-in taking a number. The employees are polite, efficient & friendly. The driving examiner was really pleasant & made my son feel at ease for his test (which we all know can be a bit nerve racking!). From start to finish we we there about 40-45 mins...which included the half hour drive time & all the paperwork.

I was in and out in less than 15 minutes! The staff has always been pleasant to work with and all…read moremy issues are resolved. This particular time I needed to change my address which meant i had to go in to a local office instead of completing online. They have a number ticket system in addition to booking appointments. I was number 180 and they called 177 when I walked in - so I knew it wouldn't be long. I was able to get all my transactions completed at once and very quickly. From growing up in Nevada where the DMV there is the bane of everyone's existence - this is always a welcomed surprise that it doesn't take long her in Indiana!

I love when coming to the BMV is fast and easy. I've been to this location a few times and have…read morebeen pleased. My son got his license from here, got a temp tag replaced, and I also registered/plated a vehicle. Each time it went very smooth. This location is easily visible and has parking out front. We are always greeted at the entrance. To get a ticket is easy. Inside appeared clean and had plenty seating. Virginia helped with getting my son's license and temp tag. She was very friendly. Daniel was the person that helped get my vehicle plated/ registered. us, and he provided excellent customer service, he was a pleasure to work with. I wanted to the black out plates and he quoted my registration for 2 years telling me that would save money as I'd only be charged $45 one time for the black out plates (usually if you have special plates you have to pay every year with registration). I was appreciative that he shared this information with me as I'm always looking for ways to save money and went with this option. The whole process took about 20 minutes. I was very pleased with this visit and the outcome.

Updating my last review to say this place has still got it going on. Yes, ladies and gents, five…read morestars for a BMV. Five stars for the staff member named Katelynn who appears to appreciate efficiency and getting down to business as much as I do. We arrived both needing to renew or licenses at lunch time and were in and out in no more than fifteen minutes. Hard to complain about that, right? If you're dreading your next BMV visit, make this your location and you won't be disappointed.

Fantastic staff and quick service however annoying title process where it may take up to 21 days to…read moresend my electronic file to my address?

I was told they are bias at this location and i didn't believe it until i experienced it. My son…read morescheduled a drivers test, we went and they came up with very strange reasons he didn't pass 2 different times. I was so confused because i ride with him all the time and hes a better driver than half the people on the road. Someone told me its because he is brown. So i decided to go to a branch in indy where its diverse and sure enough he passed with flying colors and the other branch was so kind. This place is not welcoming and its weird the things they come up with. If you have damn color i personally would not go here. It was very very odd to say the least. Not sure. I could be wrong but i find it odd. They aren't inviting and seem to be annoyed to be at work.

I e recently purchased a new car and BOTH times I've come to this BMV location they have been…read moreprofessional, welcoming, quick (but not in a pushy feeling, but efficient), insightful and overall kind. Overall, great and helpful staff. Your experience should be great as long as you as the driver or future driver have everything necessary for your specific visit

I see why my mom loved coming here Located right past…read moreTim's, in the plaza there by Speedway. I got there early to beat the rush and there was a small line during a cold rainy morning. While waiting, closer to opening time, 2 women came out to divide the lines between testing and other matters. They came around to verify what each person was coming in for to determine if they had everything that was needed before even entering the building. When you came in, you were provided with a ticket and a counter to go to by a staff member to get things started. My agent was professional, nice and friendly. They staff worked as one, communicating what they needed and at times already anticipating what was going to happen to get whatever was needed done. I was there as most would say 30 minutes or less because I had several things I needed to do but trust if you need anything else, it's a quick in and out. The place is clean yet small. There's less waiting seating than there is work stations so that lets you know they mean to get you in and out. Definitely go here if you want to be treated kindly with no fuss or hassle with your time in consideration.

The worst experience ever this is my 1st review ever for any company and it was needed , seriously…read morethe workers are not informed at all! Every person I dealt with had something different to say, just to realize I had all the correct information the very 1st time, I had to come back 3 times on a Friday and still did not get what was needed on something very simple! "black man in America " I feel as this was more of a hatred act honestly!!!

My daughter took her driver's permit test at this location. It was clean, quiet, and uncrowded, and…read morethe employees were wonderful--so nice and friendly. We had barely sat down when they called our number. The BMV associate was very positive and encouraging toward my daughter ("WHEN you pass your test, go ahead and sit down and we'll call you") and also told us that if she didn't pass for some reason, we didn't need to come up to the desk and tell them, we could quietly leave without fanfare and try again the next day. You also don't need to pay until you pass, which surprised me. I normally drive over to the Carmel location from Fishers, but this branch is a little closer and will be my new go-to spot.

Very COVID aware, always makes sure customers are spaced appropriately and counters/stations are…read morecleaned after each person. The line looks longer than it actually is. I went during my lunch hour and it took about 30 minutes to get from the end of the line to when someone called the number I took, which is pretty decent for the BMV during lunch rush, in my opinion. Make sure you bring everything required for whatever you're doing, that seemed to be the source of many customers' attitudes and frustration. Staff were professional.

Amazing. After living in the Lafayette area for more than a decade and dealing with the typical…read morepoor service at the Lafayette branch, I decided to try my luck at the West Lafayette office. Oh. My. Gosh. I walked in early on a Friday morning, waited about 30 seconds to be called by the most professional BMV employee I have ever met (and I've lived in six states). She was helpful, thorough and competent as she renewed my drivers license. I will go back to this branch every single time I need to have something done. Excellent customer service.