I needed to replace my Driver's License. I made my appointment online. It took three months to get…read morethe appointment! I heard they do appointments only, to cut down on traffic. It makes complete sense, because they have Woodway Elementary right down the street. The Parking Lot has been redone but, not expanded. I walked in and just about every seat was taken! There are signs explaining to check in at the Kiosk, take your number then fill out an application to replace your Driver's License. The Front Desk attendant was busy with a line of people. Later on another woman explained to us that the numbers are not called in order so, pay attention. She also, mentioned to make sure your forms are filled out correctly. She gave examples of some questions that are usually forgotten. That was very helpful! The Restrooms are sort of clean. There was some tissue paper on the floor though. They would not accept just a Social Security Card because, I do not have a Birth Certificate on file. So, I had to go get my Passport. Smh. I was able to get my spot back in line. Yes! Thank you, Jesus! She said, She does not look at the date the passport was issued but the expiration date. In case your wondering. It took like an hour and forty minutes for me to get my replacement. It was 10.00 plus a 1.00 processing fee. Also, the girl at the counter called for the next next number while she was still helping me. It made it awkward because, someone was anxiously waiting behind me. When their number was called they wanted help right away but, couldn't be helped right away because, I was there. Alright, that's enough info. I guess, that's what's expected at the DMV.

This is a lousy system. We are required to set up an appointment before coming in, but all…read moretelephone calls are routed to a robotic AI answering system in Austin instead of a scheduler at this office. The online form for scheduling an appointment defaults to an inapplicable auto complete mode, times out and clears information already entered. It shouldn't be this difficult just to get an appointment by phone!

Another shockingly pleasant experience at the passport office here! Isaac was fantastic! He was so…read morekind and helpful, and very patient and sweet with our two toddlers. We will absolutely come back to this location for any help we need with passports in the future based on how terrific Isaac was.

I was pleasantly surprised at the organized, efficient, competent & courteous service in 2 separate…read moretransactions.

If I could give them less than 1 star I would. Called about a domestic violence dispute I witnessed…read moreand also a breaking and entering in my neighborhood (on separate occasions) and nobody ever showed up. I guess the coffee and donuts were in the break room. This department is a JOKE.

Thank you to the Fort Worth Fire department & Fort Worth police department for saving our house and…read moreus !! My husband cut a gas pipe thinking it was a water pipe and gas was leaking profusely. Right on time and calming presence. You have to back the blue . You never know when you might need them . Super appreciative !! Amazing job!!! Best , The Rich's

Let me just say Customer Service sucks! The employee named Asley has been sitting here having a…read moresnack doing nothing for 15 minutes, really if you have a break leave the room. It's a holiday weekend and there's four people working which that's ridiculous as well. I'm sorry if it's Christmas, but they chose to have these positions. Just saying there are other offices in Tarrant that are so well run like the one on Miller Road and downtown Fort Worth but this one has a long ways to go because they're all so entitled. Good luck!

What a well organized operation the Tax Assessors office is in Tarrant county on Granbury Hwy…read more moving here from out of state we have found many differences in registering and license procedures. This can be daunting for we who aren't as literate with technology as younger people. The process of getting help is so simple here! This office is clean, well lighted and the wait is acceptable. The top kudos for me go to a lovely bright lady named Miranda. She is so very patient and helpful that I asked her if I could adopt her! Thank you so much for taking such a lovely proactive stance and focusing on being helpful.

I've never left a review for a post office before but I was blown away by the staff here. There…read morewere 3 men, Troy was helping me, and he made my day. I could have waited in line all day and been perfectly happy. Troy and the other guys were so welcoming to everyone and called people by first name and I left in a better mood, as odd as that may sound. Great job and thank you Troy!

This is a small post office that treats you like family when you come in, never a complaint with…read morethe customer service you receive when you show up. Today was nothing different, I came in before the crowd. In and out! Just the way I like it.

Looking to find court documents, Dawes records, NASA records or discover your family records…read morethrough genealogy? The National Archives and Records Administration located in Fort Worth, Texas is your answer. They have a huge inventory of Federal Recods for the state of Oklahoma, Arkansas, Louisiana and Texas. Patrons can use the genealogy lab for free computer access to Ancestry.com via NARA computers. Customer service is very good and the staffing is efficient I providing your reference request. Please be advised that if you are searching for something, it is best to contact them by phone (817-551-2000) or email them at ftworth.archives@nara.gov. Due to staffing, they really don't have the ability to provide assistance in person. The staff normally takes 3-4 days at most to finish your reference request.. They have a reference room you can use to view documents requested. You must make an appointment in advance to schedule time in there. Currently due to Covid, they are not accepting anyone for the genealogy lab, but are accepting only three individuals for reference research on Tuesdays and Thursdays only during Covid. This may change in the future. They do charge $20 dollars minimum for up to 25 pages and then 80 cents per page thereafter.. They have free parking and I advise that you use GPS to locate them as they are not easy to spot from the highway. I suggest visiting for the genealogy computer lab with free access to ancestry.com. Enjoy!