Came down to register a few things. I thought it was going to be a long process, but to my surprise…read moreit wasn't. The staff was very pleasant and helpful.

I thought I made this review months ago. Well I was very well taken care of here. Everyone was so…read morenice and polite. You hear horror stories about civil servant however in my experiences more often than not there is no horror. There e everything but horror. I would certainly suggest people go in and conduct ure business in person at the Clerks office although you could do it online, reason being that good customer service experience that is lacking online.

I had an appointment to review my Unemployment and learn about all the resources available at and…read morethrough the department of labor. My appointment was with George and he was very understanding, friendly, knowledgeable and encouraging. I was initially apprehensive about the appointment, but left feeling informed and prepared to be successful on my new adventures in employment.

They were very professional about my dilemma. Try to call the online service is a waste of time for…read moreunemployment. Definitely come down and speak to someone in person. It will be worth your time %

My large tote is broken and the department left a note tied to the bar telling me that because my…read moretote is old that I must go to the office with this paper to pay $65 to replace it. ( otherwise no pick up) what are my taxes being used for and giving me one week to go there before 3:30 pm each day seems quite inconvenient.

I've had mixed and confusing dealings with the Department of Refuse…read more First let me say that I'm so grateful for the employees who work in the heat and the cold year round to keep our garbage totes emptied every week. But this isn't actually about them , it's about my garbage totes and the Refuse Control Department. I've had a couple of things happen to my totes. The lid broke some how during one of their pickups. It was hanging by one hinge and was very heavy and unwieldy to try to put back on. I called the Department to ask to have the tote replaced. I was informed that it didn't need replacement they could just put a new cover on. Great I was happy with that news and went on with life as normal expecting to hear from them. Or thinking that like the meter readers , they would come and get the lid and exchange it. When it didn't get repaired for another couple of weeks , I contacted them and asked for an update. I was told " well you have to leave it out for us to fix!" Having had no idea how they handled, these things I had taken the tote back into my yard. The lid was replaced and life went on as usual. This time the bar that the machine on the truck uses to pick up the can broke in half. The can had been broken for several..... weeks. At one point the can, in fact after being emptied, was laying on the ground half on the street. Having tried to pick one of those up after a wind storm, I was truly not overjoyed at the prospect of trying to wrestle this thing back up onto its feet again! Time to call the department again to see if they could please replace it. I explained what the problem was and answered all the questions and was told to leave it out and they would be by to pick it up and replace it. Ok well I didn't forget from last time that they expected me to LEAVE IT OUT!!! They didn't say how long it would take so I left it out indefinitely. After several days , and accumulating garbage in my house, I called back and explained the situation, and was told ..... "You're only supposed to leave it out for the day not the week!" Feeling like I simply can't win , I said I had left it out for the "day" and ( frankly too afraid to bring it back in in case I created a problem again)it had never gotten picked up. There was a pause on the other end of the phone and then I heard " I don't see anything about a broken tote to be picked up here." Back to square one. Today I waited to see the fate of my garbage tote. I heard the garbage truck come. I heard the recycle truck come. I finally looked out to check and see and I'm very happy to say that this time the broken tote was gone and a replacement was in its place!! To the gentleman who never left the instructions that my tote was broken I say " why" and ask how is a customer follow instructions if they aren't given any specific instructions. To the second gentleman who followed through at the Town of Amherst Department of Refuse, I say Thank You ! This lady really appreciates not trying to wrestle the tote off the ground when it falls over off the lift!

Have to say I was pleasantly surprised how well this visit went. They open at 8 a.m. on Saturday,…read morewe got there about 745 and there was already a line. They were very orgnaized and friendly. Went to renew our license, from start to finish it took 45 minutes, which again I felt that was pretty good for the amount of people there when doors opened. The staff was nice, I heard someone say this was the staff from the Eastern Hills Mall DMV, so shout out to them. Job well done.

I took my adult daughter in without an appointment after being turned away at another location. She…read morewas able to be seen after a lengthy wait but she was seen the same day nonetheless. I explained the situation my daughter was facing to the woman at the window after waiting in the "I do not have an appointment" line for 30 minutes. She was sympathetic and gave me a number and I was told to have a seat. We sat for the next hour and a half until her number was called. It seems unreasonable to be upset at having to wait when you don't have an appointment. Life happens. Sometimes people fail to plan properly. Sometimes surprises happen in life and you find yourself stuck between a rock and a hard place. Neither one is a reason to receive special treatment. So if you do receive it be grateful and just grin and bear the wait. The clerks at this location were kind and helpful. This will be the location I go to the next time I need to go to the DMV.

I've been trying for a few weeks to get some information for work from the Erie County Department…read moreof Health. Every time I called they were very friendly. Unfortunately the information packet they mailed me never arrived, but I went in person and picked up the information. Someone also took a few minutes to answer all of my questions and help me figure out what was going to work best for us. Overall, I would caution that they are quite busy but that they are still very interested in helping.

For the first time in a very long time I was very pleased with the cleanliness and the overall…read moreappearance of the Cheektowaga DMV. It appears to be freshly renovated as well. The staff were very pleasant. From the moment I chimed in to get my number to the moment I got called and conducted my business. Very pleased. The ambiance of the inside was well lit from ceiling lighting. The windows are tinted and not allowing much natural light.

My boyfriend's experience: He went late and begged this one…read morewoman Kisha to get him in (he came right before close). Kisha allowed him to get his motorcycle plates she was super understanding and kind!

Moved to Buffalo from Texas and needed a New York State drivers license as well as an updated car…read moretitle/registration for an out of state vehicle. Chris helped me with both, and he was patient, quick, knowledgeable and prepared to answer all of my questions and give guidance on forms/documents. I don't think I've ever had a good experience at the DMV, but Chris was amazing.

Friendliest DMV I have ever been to. In and out under an hour with everything I needed. Painlessread more

I prefer a US Kiss to a USCIS, because after all, American girls are my fave in the world…read more I don't have much bad to say about them because they gave me my citizenship and while the whole process can be a total nightmare in most parts of the country, it's great that Buffalo expedites things and keep things moving and has one of the lowest turnaround times in the whole country, which saved several months and possibly even years of my life. And my personal experience was slightly better than my overall opinion of them. They did a good job processing me, partly thanks to my lawyer, and it was a lot less painless than I thought it would be. It's still not a very professional service and the guards at the border... terrible... however for my actual citizenship process they did a good job and personally I am grateful that it's over.

Had a great experience at USCIS-Buffalo field office. Officers Burns and Dubin were friendly and…read morefunny. The process of getting the paperwork done was quick and painless. Burns was lovely to interact with. JP