I didn't receive my ss check for February. It was due on the 26th, and it never came AGAIN!!! When I went into their office the next day, I spoke with a representative and told him that my rent check had never been late in the 4 years I've been in my apartment, but it will be now, and that I have 2 other bills due, that will be late due to them withholding my check.
He reassured me he would push it through, but it might take a few days for my bank to clear it.
Long and short of it...It never came! This isn't the first promise they haven't kept.
I called several more times about my check, only to be told by a supervisor, that they decided due to my guesstimate of my approximate income for 2025 they would not give me a check in February.
???
This is in lieu of the fact that we already have a payment plan in place for them to deduct money, so they would not withhold my entire check AGAIN!
This is about the 4th or 5th they have withheld it. I gave them two checks towards the amount I owe them for overpayment, as well as our agreed upon deduction, but that isn't good enough for them! I have to check every month and fight for my payment. It's ridiculous. It shouldn't be this hard!
So, they randomly hold back checks because they don't care about people. They don't care that we have bills and need our checks to pay them.
I've been told different things by different representatives. There is no consistency. I do not trust them at all. I know they do not have my best interest at heart, nor are they willing to keep their end of the bargain...or payment plan.
It's a nightmare to get through on the phone, sometimes the answering machine says they are busy and to call back, and then hangs up on you...after you've already waited 15-30 minutes on hold. So here it is March 6th with no February payment.
I'm in the process of hiring an attorney to handle this, because it is too stressful, and unpredictable. read more