There isn't a chance I would have signed up for a men's indoor league at Soccer First if I knew how little they consider your feedback. I am totally fed up with the officiating. Therefore, myself and another player tried to file a formal complaint; the response was underwhelming. They wouldn't let us speak to the facility's manager because she was "too busy," and some 50-year-old dude came out and began conversing with us. He asked us what was wrong, and we cited some obvious instances. For example, we talked about the referee texting during our game, calling a foul when not looking, not giving a card on a breakaway foul, sustaining injuries we have faced from poor game management, and drinking before games by other teams. All of these complaints were blatantly disregarded by him.
Instead, this managerial figure, which is a generous term, choose to respond to the one complaint of mine that referred to the opponents player not retreating to their half after a goal was scored. Apparently, this is legal even though I said something directly to the referee before the ball was kicked. Anyway, he gave me a blank white piece of paper to write down my complaints in spite of me asking to file a formal report. I could tell from his patronizing tone that he did not give a flying you-know-what about our complaints. So, I ultimately handed the guy back his blank paper and said, "you aren't going to do anything about it." To which the fake manager replied something to the effect of, "you will never go anywhere with that attitude."
The absolute brazen approach to openly disrespect patrons is both disgusting and invokes a strong-indignant feeling by Soccer First. It is readily apparent to me that they have no regard for player safety, and they simply care about padding their bottom line. read more