this is a great team of excellent workers who work together to benefit the care of all residents,…read morewhether they be permanent or temporary

My mom was a recent patient there and from day one it was horrible. This place looks like it is…read moretrapped in 1962 with run down beds and rooms. Halls smell like urine and the nurses (CNAs) are rude and dont want to help the patients. Having patients share rooms with old run down beds and equipment. The lady that my mom was sharing a room with was "forgotten" after the tech or aide left her in the bathroom for over an hour! And when I went to visit my mom, her light had been going off for a while without anyone coming in. My mom had to use the restroom so I helped her. The nurses would be yelling at other nurses that were down the hall, dressed unprofessional with head bags. My mom had to have a special diet and that diet was thrown out the window with high salt content and sugar. They forced her to change her insurance to straight medicare and cancelled her secondary plan which in turn had her lose her food benefit card and other things that we had signed up for. The nurses refused her medications one night and told her that she refused it and that they had to write her up. Lost her walker, left her at dialysis without a ride, refused to let her see her PCP only the "doctors" that are in the facility. I had called to complain and set up a special diet, well that didnt happen and because of her dialysis time they would only give her a PB&J for dinners because the kitchen would be closed. The food looked and per my mom and her roommate, tasted gross. I would not recommend this place to anyone!

I was recently discharged from Palm Garden of Tampa, where I was rehabbing from a seriously broken…read moreleg. I really recommend it. I was fortunate to get a private room (first come, first served upon availability). The staff was lovely and the physical and occupational therapy staff were tremendous. The food ranges from slightly below average to quite good and it was definitely much better than the food served at St Joe's, Tampa General, and Tampa General Rehab Hospital. The place is immaculate and the floor of my room was mopped daily. My room was large and well laid out. I had French doors (locked) looking out on a courtyard. (Residents have access to the courtyard, just not from their rooms. The door is just down the hall.) All that said, this is a rehab facility, not Downton Abby or a five star hotel. Bells are not answered immediately, which is an unrealistic expectation. There are a lot of people with serious issues. But when the CNAs come in to bring more ice water, they are friendly and cooperative. I don't ever want to end up spending over a month in a rehab facility again but if I end up needing them, I hope I am able to go there.

We did not have a positive experience. The food was bad on a good day and inedible many days. My…read morerelative had come as a result of an emergency and they told us nothing about how things worked. We spent days looking for their clothes, or medicines or someone to change them. This last was especially bad as they would go hours without being changed. Many of the staff were nice to us, but nasty when we weren't there. Ultimately, we believe that the facility sabotaged our choice of assisted living by not letting them actually meet with my relative, just telling them negative comments in order to keep them. It was a relief to get them out of there. The actual facility itself is all right and PT was good. Everything else was wanting...and how does food even GET that bad?

I was hesitant about this place due to a few horrible reviews. But I'm quite pleased with the care…read moremy dear friend is receiving. Sure it needs updating, but it's clean, the nurses and staff are friendly.

It takes them an hour to get a bandaid for my knee . This place is th worst. The CNAs are yelling…read moreat me for asking for a band

This review is written from the perspective of a PRN nurse, not FT:…read more I like it here, thus far. PROS - The pt load is very manageable. The CNAs arent running around like headless chickens. - The residents are happy and cared for. - The facility is clean. - They have a desk nurse/unit clerk. OMG. - Univ Village tends to run shop like Fairway Oaks, if you're familiar. Fairway is very regimented and by-the-book. Best SNF at which I've ever worked. - The building is older but very nice. The rooms are huge! The bottom floor is skilled and the top floors are assisted living. I only work skilled, but I've seen the ALF wing. Very nice. CONS - Low pay. I mean, low. I don't pull shift here often because of this. Yes, I "care". I run all over the place, bending and lifting and staying late to finish work for the residents BC i care. I just won't do it for pennies. Sorry. BTW, I can tell you what the s***ty facilities with crappy staff are in this town because I pull shift at various facilities. Fellow nurses (and aides) don't review facilities much. I understand the why of it all, but I just don't care anymore. They can blacklist me. I don't depend on these jackholes for my bread and butter, anymore. University Village is bad? No, EXCEL REHAB is. Hands down. This place cannot keep staff for a reason. -- Unsafe pt/nurse ratios! Poor staffing! Why does this matter? If the nurses and aides are slammed. They cannot properly care for everyone. -- Facility isnt wellstocked. No wafers, the right syringes, etc... Why is this a problem? One of my ppl had a 32 B/S. No glucagon anywhere in the facility, not even the edkit. I had to scramble and give the pt ice cream to prevent a hospital visit. This was the 2nd time within a week that something like that happened. The first time, the pt was sent out (to the hospital) because the nurse was new and, on top of not having access to the resources she needed, the experienced nurse would NOT help her! They were around to beat her up about it, though. -- Poisonous floor culture. Rude and unfriendly nurses. Reread the last sentence of the comment above this one. Nuff said. Id never seen such a clear example of 'nurses eating their young' until I came here. The aides are okay. Most of the nurses on the floor, however, are just varying pieces of work. The skilled wing, especially. Why does this matter? Nursing is a team effort. If we can't work together, pt care suffers. -- Odd company culture. Management and the CEO (i think) came to the floor days later and via some jedi mind self trickery basically denied the 'lack of resource' claims. Lol. There was no glucagon or glucatrol in the building but, according to them, we were just making things up. Lol. Interestingly enough, that shift, we were short with aides (7t3). Had 2 new CNA staffers who were doing their best. We, the nurses, cldnt help bc the med pass was too heavy. The CEO and management got all bent out shape about trays in an empty room (door was closed) and reamed out the nurse. Breakfast was late. The aides fed ppl and shoved the trays in the empty room bc few had been changed and the call lights were going off like crazy. They had more important things to take care of. The aides were trying to prioritize pt care. What's most important when youre already behind schedule and new? Screwing around with breakfast trays or ensuring that residents are showered/shaved and their needs tended to? "Well, why isn't this done -'?" Uh, look around. Do you see anyone sitting down? Instead of standing around asking stupid questions, "the management team" could have grabbed a cart, loaded the trays and taken them back to the dining hall themselves. SMH Univ Village is nowhere on the crappy facility list. It is not perfect, but it is not like the other reviewer states. How many nursing homes have you seen with a desk nurse?! LOL So, I call bull on Katie's review and have to question not only whether she has worked in the facility but if she is even a hands-on hlthcare professional, ie, Nurse or CNA. Katie sounds like a "visitor", herself. To be honest. In the first place, visitors visit often and weekends are generally the most slack shifts. Everyone knows that. Everyone also know that weekday mornings (7t3) is usually the most "together" because management, STATE, providers, company owners, AND family members are in the house. I have never seen aides and nurses at this facility refuse to help out a teammate. That's a lie.

University Village no longer exists. It is under new ownership and has been renovated and…read morereinvented as Unisen Senior Living. I have lived here for nine years and I love it. Great apartments, excellent food (one meal a day is included in independent living monthly service fee), I have made many good friends, I no longer drive and love the activities on and off campus plus transportation to my medical appointments.

We would really like to thank everyone at "Clean Recovery Centers" They saved our son's life! And…read morewe are all truly grateful for your program! Our son had been in multiple treatment centers over the course of 12 years and never had any real success until he connected with your program. The program is truly unique and designed to be successful. We cannot thank Paulie enough for going above and beyond to watch over our son and help him stay committed to his sobriety... Thanks Again! We will forever be in your debt! Jerry & Janice Cipriano

So my experience was horrible . But that doesn't matter. What matters is what I do next…read more. reminding myself of why I had to seek treatment in the first place. My life had become unmanageable. That's what matters. Techs stole my money,operational program crappy, therapy on point. It is what we make it. I wouldn't recommend it but it changed my life totally. ​to be in such a place showed me my rock bottom. Made me wanna never have to seek treatment again. And that's good means I'm committed to my recovery. Grateful for life and its experience. But I don't recommend this place.

The staff was excellent. caring and considerate. The facility is beautiful, especially the pool!…read moreGreat fitness facility, with a great basketball court. The group sessions were fantastic, and I found the therapists very caring and supportive.

Great rooms, but the clinical director sucks! After being tired of the program i stopped going to…read moregroups. And she went to my probation officer and had to nerve to go and tell her i was being disrespectful, disruptive and lots of stuff that was untrue. Terrible person to run a rehab

OK so it is really hard for me to write this review. The thing is my mom passed 2 days ago and I…read moreloved her like crazy. She was so well taken care of at this facility and the people there like Chuck and Sherry were there to love on her and to minister to her needs like no other. I was there too but I couldn't do what they did and I don't understand how they could deal with her constant requests and demands when someone like me was supposed to love her and provide the level of care and love she needed; I thank and admire them so much. I am so hurt and empty that my mommy passed but thank God that she had the love and attention she needed at Manorcare so i could love on her while things were really hard.

I am very pleased with the personalized service my mother received at Northdale Rehabilitation…read moreCenter. Her short term stay was our first experience at a rehabilitation center. Giovanni Punta was very professional. He collaborated with Sarah and the rest of the staff to make sure that all of mom's needs were met. She really enjoyed the physical therapy, dining, and activities. Her nurse, Tanda, was skillful, sweet and took great care of my her. The woman at the front desk was always very welcoming. I appreciate how everyone worked as a team to make sure that my mom's stay and transitions were pleasant.

Been going to Sophros Recovery almost every Monday for ACA 12 Step meeting since it started back in…read moreJanuary. I am super grateful for this meeting, all the attendees and everyone that made this weekly meeting possible. Sophros is very welcoming and everyone I've met has been friendly. As soon as you walk in they'll show you where you can grab a soda, water or snack. They provided everyone in our step study a book to use. The facility is always super clean.

From the owner: We are dedicated to helping the residents of Tampa, FL, find a better way forward in life. Our team…read moreprovides personalized addiction treatment in a flexible outpatient setting. Here, clients start the path to a lifetime of healing by addressing the underlying causes of addiction and regaining control of their lives. One of the best things about Sophros Recovery is our ability to create a serene, welcoming setting where addiction treatment professionals, people struggling with addiction, and their dedicated loved ones can connect and heal.