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    SOAR Veterinary Services

    5.0 (1 review)
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    Services - SOAR Veterinary Services

    Animal physical therapy

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    2 years ago

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    Guelph Animal Hospital - Front Foyer

    Guelph Animal Hospital

    (9 reviews)

    I've been taking my pets to Guelph Animal Hospital for more than a decade. Through thick and thin -…read moreeverything from routine vaccines to emergency appointments and ortho surgeries, and euthanasias - this team of veterinarians and support staff have been incredible. The team here is so caring and empathetic. But also importantly, they're professional and this is a well-run clinic in terms of getting in to appointments on time, getting timely reminders, and so forth. I think, in terms of their commitment to service excellence and pet care, they are the best in the city. Would very highly recommend!

    These people are saints…read more Do not let the star reviews deter you from this animal hospital. there are two sides to every story Infact, I challenge you to read any "searches" for vet recommendation in the Guelph groups. They are absolutely fabulous here. From those at the front desk, to the Vets. Dr Fleming is always going out of her way for everyone with an animal issue. any time I see someone with a concern about their pets on our groups she's always there offering her support or advice. She does this in her own time. I'll bet usually when she's watching TV with her family, or she's suppose to be sleeping. She doesn't profit from it in anyway other than the passion she gets from helping pets. Just the other week she was in Paris on vacation with her family and I sent her an email looking for a second opinion on something and she not only responded, she requested the medical findings and records so she could look them over and help me make the right choice. Again, while on vacation, in Paris, with her family. she'll give it to you straight, whether you agree or not is up to you. She is one of the most heartfelt people I have ever met and we are beyond fortunate to have her looking after our pets. You get what you pay for. They don't cut corners on medical testing, or advice. They arnt just going to throw meds at your pet and hope it fixes the issue- They do it right. I have dealt with many of the people up front, vet techs, vets, they are all amazing. No matter who you see here, you'll be treated well. Thank you so much Guelph Animal Hospital for everything you do

    Gilmour Road Veterinary Services

    Gilmour Road Veterinary Services

    (1 review)

    Do not, under any circumstances, take your animal to this clinic. We have an 8-year old German…read moreShephard, who had cruciate ligament surgery four weeks ago. We took him in for rehab four weeks post-surgery. The vet & owner ignored our warning that our dog was afraid and had bitten the past rehab vet, six years ago for surgery on his other knee. That rehab was excellent; unfortunately, we have since moved. Our dog was shaking and terrified at the vet's touch, but she didn't seem concerned, so I naturally deferred to her. But when she touched his area of surgery, he bit her cheek. She assured us she was fine and proceeded to charge us $779.00 for ten future appointments. The vet then posted an extreme close-up pic of herself on Facebook, reprimanding and shaming us as the owners for not using a muzzle. She did not say our name, but it was clearly about that incident, as the pic was posted within four hours of our visit. A war broke out on her FB, many stating that it was her fault, and her conduct (plastering this all over FB) was extremely unprofessional. As a vet, she should have known to suggest a muzzle, should not have stuck her face in the dog's face, knew he was (by her admission) in pain from recent surgery, and ignored his fearful body language. She left out all the essential facts, preferring to play the victim role instead, and taking none of the responsibility herself. Meanwhile, we were still clients! They gladly took our money and had scheduled us in for ten future visits all after the bite occurred. When you work in the industry, you must take the necessary precautions. Work in construction? Wear safety gear. Fireman? The same. Work with animals? Know what you are doing. I canceled my future appointments and had to fight with them to get my money back. At no time did I ever say I would not use a muzzle for my dog, which is their claim now. I only said that he did not require one in the waiting room. They are also claiming that I harassed them. I had to request four times for a refund of my money and was advised by Visa to put my request in writing, and they would credit my account if the vet did not. Please, if you are reading this, and you care at all about your pet, go to another clinic with more experience, to a vet who understands an animal's body language and knows how to work with them. I have been dealing with veterinarians for years, and have always fostered an excellent rapport with them. I have owned dogs, cats, and parrots for more than 30 years and never, never have I had an issue. These people at Gilmour Road lack knowledge, experience, and the necessary professionalism required to make the experience a safe and positive one for both you and your dog. I would not take a cockroach to this place.

    SOAR Veterinary Services - animalphysicaltherapy - Updated May 2026

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