I wouldn't recommend booking with this company if there's any chance you need to cancel…read more I scheduled with them and approx 5 hours later called to cancel because my son had already set up a drivers test appointment elsewhere. They were pushy and pretty insistent that I keep my appointment because of "high"PayPal fees. This rubbed me the wrong way because none of this is posted on their website. Was also told I needed a supervisor to discuss any refunds. She didn't call. When I called back the second day she was again very off putting and warned me of a heavy PayPal fees for getting refunded but didn't know how much the fees are. Now mind you, I didn't use PayPal at all I used my credit card but was told they use PayPal as a third party. (Cop out excuse) and also somewhat shady because any legitimate business would have their own business bank account which doesn't need a third party. I was charged a $35 refund fee. When I called PayPal to ask about this fee they said they had no record of this payment whatsoever and if they had, fees would be on the merchant and not the consumer. This feels like a company who no matter what will take a cut of any money they can get. I will be disputing the final $35 with my credit card company not because of the money but on principle for this shady deal. SIDENote: had a great experience with Defensive Driving Academy and was a fraction of the price that these scammers charge. UPDATED: the owner of this business did contact me and gave me a the rest of my refund. It was obvious she cared to make this right and assured me that she would be communicating with her staff regarding customer service. I appreciated that and have respect for her making good of this situation. She clearly understands good customer service and wasn't wasting any time to resolve this matter.

Absolutely terrific experience. Since I had a little experience as a driver under my belt already,…read moreI opted to go for the hybrid package at Bala for my driver's test. The instructor put me through my paces on parallel parking and town driving, and the test itself was very efficient, although stringent. Would wholeheartedly recommend.