Rick was the one who ran our photo booth. Honestly, both my husband and I found him to be very unprofessional. We emailed him a few weeks before the wedding so we could make our final payment and he kept saying he would send us the invoice to pay it through paypal and never did and wasn't responding to any of our emails on the subject. It got to the point where we were worried we had be scammed out of $150 deposit and thought he wouldn't show for the day of the wedding. He actually did show up but his etiquette was completely unprofessional. He brough his daughter (who was dresse completely inappropriate for a wedding) to help run the photo booth. She had a messy ponytail on the very top of her head. The kind that girls wear when they're going to the gym, staying home on a sunday, or have given up on life and think the world is going to shit. She also had a grungy short dress or skirt on and when ever she bent over our guests got a view of her crotch......thats right, her crotch! I was appalled when we had guests tell us that after the wedding was over. We had paid extra for our guests to record a video after their photos were done and while people were in the photo booth she was hitting the skip button the it. Also, we purchased our own guest book and had our bridal party ask rick to put it by the photobooth and he never did. He even took off for a period of time and took the gluesticks for the guestbook with him. At one point during the reception he even stopped printing two photo strips and started printing one because we kept asking to have the book moved closer to the photo booth so our guests wouldn't have to walk across the room to add their photo in it. Finally, when he was leaving he didn't even come to tell my husband and me that he was taking off or to give us the usb that we were told we'd recieve before he left. We sent an email to him after the wedding to let him know of our dissappointment with his service and haven't recieved a response back. Which just shows that not only do they conduct business poorly but they're cowards, I was a budget bride all the way and I know that snapshots is a lot cheaper than other photo booths but clearly you get the service that you pay for. The phots weren't bad and everyone loved the photo booth idea but future brides take me seriously when I say beware of snapshots. I'm not saying that this happens at every wedding he does but if you sign a contract with them go into that transaction with the idea that this same situation could happen to you. read more