Have trusted this business for the past few years and received excellent customer service and work…read moreevery time! Justin and his crew are very efficient and quick to respond with diagnosis and fixes. They always go the extra mile to make sure you are treated well and taken care of. Highly recommend their services! And a big thanks again for your previous work on my family's vehicles!!!

Recently had an oil leak. I was able to have it looked at & repaired quickly & efficiently. He also…read moreprovided regular updates. I can really appreciate his professionalism & he is very knowledgeable! I won't be going anywhere else for anything car related!

I contacted RK early this morning for emergency repairs on my car. Unfortunately, they were not…read moreable to help me within my particular time constraints but in the spirit of total customer service, they called back to offer the name of one of their competitors. We are here in Raleigh, passing through on our way to Carolina shores. I scoured the directory and phoned RK. I relayed my dilemma and met with a courteous and concerned response. The fact that they went out of their way to help us has made me customer for ever. I am moving to Carolina shores and will travel the two hours to have my car serviced by such a professional company. RK, thank you for your help and your obvious commitment to putting your customers over profits. You folks are a true rarity in our country today. Bob DeThomasis

Amazing people but not good business. This shop does not accept any payment from insurance or…read morewarranty companies. THEY DO NOT! They hold that right as business owners, which I understand completely. One of their staff members was not aware of this and it was not until after a $120 diagnostic that I was notified they don't accept payments from insurance/warranty companies. I explained to the owner that I had multiple phone calls with this staff member about using my warranty company as payment. Staff is not educated on the shops policy and client is bitting the bullet! No refund.

My car started jerking one day as I was driving. I automatically started thinking transmission and…read morecontacted a few mechanics that promised to call so they can check the problem out. A month went by with not hearing from anyone and I knew of aamco from a friend having his transmission replaced. I gave them a call and had my car towed to them. They diagnosed the problem (being the transmission) and called me to give me two options to get my car back on the road. Four days later I was riding and my car drove like it was new again. They even asked me to bring it back 10 days later to make sure the transmission was still working properly. 5 stars for customer service and the work they did.

From the owner: People who know go to AAMCO!…read more We are the experts in transmission repair and complete car care - clutches, brakes, factory scheduled maintenance, electrical, check engine lights, radiators, overheating problems, a/c and more.

He told me exactly what was wrong with my vehicle. He's also kind. I would recommend this shop to…read moreanyone.

Ted's Automatic Transmission: A Five-Star Experience…read more Ted's Automatic Transmission of Raleigh truly deserves a five-star rating. When the transmission in my 2015 GMC began slipping just four years and 77,000 miles after the dealership had installed it, I was sick to my stomach. The dealership quoted me over $7,000 to rebuild the transmission .... again. During a recent job transporting aftermarket torque converters for GEM Logistics, I asked around for a reliable transmission mechanic. Nate at GEM Logistics immediately recommended Ted's Transmission and told me to "Ask for Marvin." I called Marvin at Ted's Automatic Transmission, and after a brief conversation, he suggested I bring my truck in for a closer look. Upon arriving at the shop, I was impressed by the beautiful facility and the friendly atmosphere. Marvin's straightforward approach and reassuring demeanor immediately put me at ease as he conducted a preliminary evaluation based on my information. Marvin and his team went above and beyond to resolve my issue. Not only did they rebuild my transmission in less than 48 hours, but their pricing was extremely affordable. The entire process was smooth and worry-free, thanks to their professionalism and expertise. I am deeply thankful to Marvin and the entire team at Ted's Automatic Transmission for their outstanding service. Thank you, Marvin, and kudos to everyone at Ted's Automatic Transmission!

Provided an overall inspection. Took great care of myself and the vehicle. Also, had alternative…read moreoptions to get to and from!

I've been taking both my car and my wife's car to Christian Brothers for over a year now, and I…read moregenuinely can't say enough good things about them. From the moment they answer the phone with "How can I serve you?", you can tell customer service is at the heart of what they do. Steve is usually the person I work with, and he has always been fantastic to deal with. The team is incredibly transparent throughout the entire process and takes the time to show videos and pictures of anything they recommend for your vehicle. What I appreciate most is that they never use pressure or scare tactics to push unnecessary repairs. They're honest, straightforward, and truly treat you like family instead of just another customer walking through the door. It's hard to find an auto shop you can fully trust these days, but Christian Brothers has absolutely earned ours.

Similar to Joseph T. who left a review on Jul 1, 2024 I had a bad experience with Cheryl. And it…read moreis not the first time. I suppose she is okay if you agree with everything she says. But if anything is questioned she quickly becomes unprofessional. My car has been safety inspected there (and passed) for years and years. Now it will not pass because of the window tint. Nothing changed-same window tint during all these years. When I questioned the inconsistency she basically told me to shut up by saying "we're not having this conversation". A few minutes later when she spoke to me I returned the favor and told her the same thing. You could have just said "Yes, you did not change and your car did not change. We changed and now we are stricter. Sorry about that". I will never go to Pete Smith Lube and Tire again as long as Cheryl is there.

Cheryl, the individual who is supposed to be running the front does not need to be there. She was…read morerude and incompetent. She was very unprofessional and especially how she spoke to customers. I even had to go and have the brand new tires I just put on rebalanced at a different shop as they put the weights on backwards. I immediately noticed the difference in drive the moment I drove on the highway leaving their shop. Spent an additional 35.00 just to have the tires rebalanced and they showed me just how imbalanced they were. I will never return to this shop and we recommend to everyone don't do business here. As Cheryl wasn't having a bad day seeing the many complaints about her on the web. Wish I had of known before coming here.