BUYER BEWARE!!!! NO QUALITY CONTROL!!!! DON'T STAND BEHIND THEIR PRODUCT!!!!
Their warranty 1yr. excludes them from any responsibility EVEN when a faulty part like AXLES are bad from the factory.! Nothing but run around from SNAPPER !
Warranty on the axles was never given to us in the original paperwork, so when we had a serious breakdown that resulted in a huge out of pocket expense , NOBODY would take responsibility for a faulty axle from the factory. Axle people said not their fault , we didn't contact them directly. Kind of hard to do when you don't know about them in the first place.....trailer manufacturer said they aren't liable because they only warranty the trailer itself, axles have separate warranty! And of course SNAPPER'S owner said they aren't liable because they have nothing to do with the axles! So once again the consumer gets screwed! Doesn't matter the warranty was not included in the paperwork at initial purchase directly related to the axles, doesn't matter the consumer was stranded on the roadway & paid all expenses out of pocket & had most of their vacation ruined! As SNAPPER owner said NOT OUR PROBLEM! We buy trailers every few years.... will NEVER do business with SNAPPER again! read more