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    SMS Property Management

    5.0 (1 review)
    Closed 9:00 am - 5:00 pm

    Services - SMS Property Management

    Property management

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    1 year ago

    My dad runs this awesome business and it's very organized and would recommend for house rental and stuff like that!

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    AG Rentals & Management

    AG Rentals & Management

    (5 reviews)

    AG rental is hands down the best I have ever dealt with! They are very quick to rely If you have a…read moreproblem. My bathtub water wouldn't run I sent them a message at 11pm and someone was here at 9am the next day and the problem was solved! They are very friendly and highly recommended!!!

    I do not recommend AG based on my experience as a tenant…read more Over the course of my tenancy (Oct 2023- Dec 2025), I documented approximately 90-100 showing notices (to potential buyers/renters) and requests (phone text and email) while the property was occupied. The volume became significant enough that I maintained records of the showings and related communications. This nor the magnitude, not explicit in the lease. I also disputed a water charge of approximately $590, which was dramatically higher than my normal (50ish dollars) monthly usage history. Despite repeated efforts to resolve the issue, I remained unsatisfied with the explanation and outcome. Shortly after filing a lawsuit, I documented trash (a whole trash bag dumped out - see attached photo) left at my doorstep and preserved photographs of the incident as part of my records and court exhibits. After I moved out and returned possession of the property, billing-related notices and charges continued to appear. I found the continued post-tenancy billing activity confusing and concerning, and I documented those events as well. (the last bill arrived only a few days before the court date- almost 2 months after I had moved out) The combination of these issues ultimately led me to file a small claims case against AG. I represented myself in court and did not prevail. However, the events that led to the dispute remain documented through emails, showing notices, billing records, photographs, screenshots, communications, and court exhibits. My recommendation to future tenants is simple: save every communication, document every issue, closely monitor utility billing, keep records of property access and showing activity, and photograph anything unusual. Document everything and stand up for yourself every step of the way. The above is only a summary of the issues that led to the dispute in court.

    Capital Property Management

    Capital Property Management

    (2 reviews)

    I am writing this to warn any families or property owners considering Capital Property Management…read more I signed a lease with Capital Property Management, LLC for the property at 5613 Arapaho Trail. Immediately upon taking possession, the home was found to have severe, hazardous structural and utility failures. The situation was so severe that NIPSCO entirely removed the gas meter due to safety hazards, leaving the home with zero heat or hot water capabilities. On June 12, 2026, the Allen County Department of Health officially stepped in, placed a physical Condemnation placard on the front door, and issued an active "Do Not Occupy" order under Record Number 26-000427. The city explicitly noted that the property manager appeared to already be aware of the unsafe conditions. While Capital was forced to refund my initial deposit and fees after the city shut the property down, they have completely refused to take responsibility for the moving costs, utility transfer penalties, and severe financial fallout their deception caused my family. A formal consumer protection case has been updated with the Indiana Attorney General (Complaint #11837227), and a lawsuit is being filed in Allen County Court against both Capital Property Management and the deed owner, Simplicity Management LLC. Look at the public court and health department records before you trust this company with your money or your children's safety.

    This guy, Fred Orr II, is a very RUDE, nasty man. I would never do business with him....look him…read moreup - he is "SUE" happy. He has brought lawsuits in Allen county OVER 300 TIMES! BEWARE!!!

    Eisaman Property Management and Realty

    Eisaman Property Management and Realty

    (6 reviews)

    This is a review from an apartment owner, who contracted Eisaman Property Management for management…read moreservices. I've been in multifamily property management for over 10 years, with top national companies. I'm not going to mention specific names regarding who I dealt with and try to stick to just the facts. Eisaman is what you might call an apartment "loss leader" in Fort Wayne. What I mean by that is, their managed property in Fort Wayne consists of poorly maintained, low rent units mostly all in less desirable, high crime rate parts of town. It is clear that this is their niche for both property management and sales. Carving out a niche like this is not a bad thing at all, but for property owners considering Eisaman as a potential management company, this can be a good yardstick for the quality of service and maintenance they provide. Setting up a niche market in the low rent districts like Eisaman has, results in a very low bar for most aspects of management - especially maintenance. Much of their managed property appears to be owned by the company owner himself. This is also fine, but if you are a potential client, keep this in mind when it comes to setting your expectations as far as where you fall on the Eisaman priority list. There was a combination of poor management practices and inexperience that led to many "little" things being done wrong. If you have experience in property management, you understand how certain little things can come back to haunt 6, 12 or 18 months later. I won't spend time listing out the many little things that were done incorrectly (regularly misplaced rents, electric baseboard heat left cranked up on high in a vacant unit, etc.). If as a potential client you'd like to reach out to me in a PM I'd be happy to give you a more detailed and facts only overview (I have no personal angst with Eisaman, they just did a poor job). The final act before Eisaman and I parted ways was an apartment turnover quoted at $1205.00. When the bill came, it was just under $2000. (I received no calls during the turnover for approval on change orders, etc. Per our original contract, I had to approve anything over $100). When I questioned the unexpected increase in the cost of this turnover, first I was met with resistance. To continue to be fair and stick to just the facts, after pushing harder, they did waive/refund the $700+ unexpected overage. (I can say that I would be swiftly terminated by most all of my clients if this same thing occurred on my watch.) After this turnover incident, I received a termination letter from my property manager at Eisaman, saying that we "had different management philosophies" and they would be terminating our contract in 30 days. A couple things about this. First, Eisaman's management contract is a long term contract (such as 12 months) and doesn't allow the client to terminate early without a fee (but apparently it allows Eisaman to cancel). In my experience on both the manager and landlord side of things this is atypical. Most property management contracts for 3rd party multifamily management are month to month with a 30-60 day notice period for termination. Second, although Eisaman gave me a 30 day notice, they terminated after about 2 weeks, just cold turkey. Luckily, by that time, I had other management lined up, but I found the "bait and switch" unprofessional. In defense of Eisaman, there is definitely a dearth of good multifamily property management firms in Fort Wayne, and housing is cheap. This all leads to a vacuum, giving Eisaman more of a market share than they should probably have and allowing just about anybody with a pulse to enter the business of owning rental property. Like most 3rd party managers, (this is my opinion) the whole office seems overworked and underpaid. Again, if you are in the market for property management services in Allen County/Fort Wayne/ Auburn area, feel free to PM me and I am happy to provide more details.

    Terrible company! Wasn't able to actually move in until way after our date, still with tons of…read moreissues, and the answer is always "I don't know how/why it's that way" and the only thing you get is empty promises, rude remarks (like saying the issues are due to your karma) and lies!

    SMS Property Management - propertymgmt - Updated June 2026

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