i would not suggest this place. visually it is beautiful and clean bit I was significantly burnt…read morelast year. When I requested my money back, they offered a free service which I declined several times. I sent pictures of the scarring and the burnt skin and even wrote a review. The owner responded to my review, saying that they would offer a free service which does not address the issue. i do not appreciate how this was handled and disappointed how they responded to my concern. I would not suggest waxon

I've just had my second appointment and I love this place. It's clean, the staff is friendly and…read morethey offer great services. I'll be booking again. Many thanks to Shelbie for her professional services.

Smooth operators. It was quick, less painful than threading, sanitary conditions are a priority,…read morethe salon does indeed smell good, the prices are reasonable and first-time clients receive a coupon for 15% off their next service. Bonus coupon of $15 off the next service when you spend $60 in the current month. Both coupons are subject to expiry dates. All well and good, but how do they measure up on the promptness piece? Take a gander up there at those five glowing stars above this review. I show respect for salon workers by arriving on time. I expect to be shown the same courtesy because my time is also valuable. Don't accept my booking then make me stand around for ten or thirty minutes, leaving me to stew and glare. If I didn't care about having to wait then I wouldn't have made an appointment. Salon time is supposed to be relaxing time; I am most definitely not relaxed whilst waiting well after the appointed hour. Smooth runs on time. That's how you earn the fifth star. Pleasant, professional staff. Parking would be nice, but it's a minor quibble. What services did I have? A lady never tells...

If you are a person who knows beauty trends, you know that now is the time of the bold brow…read more Unfortunately I was finding other salons in the area just weren't getting it. When I saw that a new waxing salon was opening on Richmond Row, I decided to make a change. I wanted someone who specialized in waxing and could achieve the look I was going for. Right away I was impressed by their online booking system. You can go on the website and choose a service and then select the time you want. As a child of the internet, I would much rather book online than use a phone and I'm sure anyone can appreciate the discreetness when booking an appointment for something a bit more personal. The salon is fresh and clean with a few products to purchase. The women working at this salon are always very friendly, never fake. On my first visit, I was taken back to the waxing room within a few short minutes. I was given a background on the products they use and how the high quality leaves you less red and is a more comfortable experience. As someone with fair skin, I was happy with that! Their claims were true. While I was still a bit pink in the end, I was not as red as I normally get. In the couple times i have been to Smooth, they have switched to a wax that doesn't require the strips. I felt it was much less pain overall with the same result in the end, beautiful brows. These girls know what they are doing. Never again will I risk getting my brows done at a regular salon. Too many times I would leave with extremely skinny brows or bruised eyes (ouch!). For those who want a bit more grooming and choose the waxing way of life, Smooth has many options for memberships from brows to bikini's. If you purchase the membership it ends up being a bit cheaper in the end. And gentlemen, there is a whole menu of services you can get as well. I definitely recommend this place to anyone who is new to waxing or has been doing it a while, very low ouch-factor with high quality results, PLUS it is locally owned and in the heart of Richmond Row!

I had a great experience here, the staff did an excellent job on my eyebrows, achieving exactly the…read morelook I wanted. The vibe of the store is inviting, and the employees are very friendly.

From the owner: Experienced in brow threading, waxing, facials , great customer service, best prices. read more

I have been going to Imaans for several years. I have sensitive skin and all treatments are geared…read moreto my skin type. beautiful results with eyebrow threading, tinting and eye lash tinting. Very professional team who want the best results for their clients.

Ive had the absolute WORST experience at Imaan's studio. ANYONE INTERESTED IN DOING FULL BODY LASER…read moreI DON'T RECOMMEND. I booked an appointment for a full body laser hair removal treatment. I left in a lot of pain. To the point where it was questionable if this pain was a normal side affect or common after this procedure. I had burn marks on my back and lower abdomen and my stretch marks around my waist were all burnt. I went to a pharmacist that night and waited it out till the next morning. The next morning I rushed to ER emerge and found out she didn't check the skin sensitivity around my stretch marks considering its a lighter colour compared to the rest of my skin and I know have bruising and scaring all around my lower back and lower abdomen area. When contacting her sending her pictures of my burns and scaring her response was "I didn't think you would have stretch marks around that area for your age" (I'm 19) which is completely normal. She then agreed to give me half of my money back and to complete my laser session with full attention and care. I then get a text later in the week that I'm only getting refunded for my lower abdomen area and she had completely terminated my membership. NOT only do I have to still deal and recover from the burns all over my skin but I don't even get my moneys worth back and my member ship with them is now terminated even when she said she would finish the job. Regardless I would NEVER go back to them considering how delicate the skin is and how cautious you need to be with your skin and they have no idea what they are doing.

Beautiful and serene aesthetics studio. Service is professional and highly detail oriented…read more Michelle, the owner, really cares about her clients and is top notch at waxing, facials, and nails. She creates creative nail art and is always adding new colours to her collection. Love the little extras like excellent coffee during my services. Also really love the full skincare line that they carry.

From the owner: We are a new upscale aesthetics studio located in the heart of Westmount. With us you enjoy the…read moreprivacy that comes with a small studio and the luxury of a well appointed spa. We specialize in: -Targeted Facial Treatments -Hard wax brazilians -Xtreme Lash Extensions -Shellac Manicures -Luxe and Spa Pedicures -Green products

Kayla is absolutely phenomenal! She is very professional with a great vibe in the salon. I…read morerequested some bold and bright colour in my very not-cooperative hair and she did a fantastic job (and has every single time). Thanks for all the compliments I get, Kayla! You are the best of the best!!

From the owner: Welcome to The Lab Salon!…read more We offer a full range of services including our newly added Registered Massage Therapy Book Online

I really wanted to love Skintreet. This review is based off of an experience with a single…read moreesthetician and doesn't necessarily reflect the entire salon. As a specialist in Brazillian waxing, I expected a high level of professionalism and cleanliness. My biggest concern was with the fact that the wax was not sanitary. I studied at an esthetics school in Montreal and the first rule of waxing was NEVER double dip your spatula, etc. Unless policy at Skintreet is to use a fresh pot of wax for each client (which I doubt) the esthetician was not following this golden rule. The method was: bare hands, into wax pot, onto skin, wax area, hands back in wax pot. In comparison, I have never been to a SINGLE salon or spa that does this. The estheticians wear gloves or at least ALWAYS use fresh spatulas EACH time they access the wax. I've had several Brazillians since, and all were less painful - which is less of a concern to me than the cleanliness issue. The price ended up being around $70. I hate leaving bad reviews, but this was just plain dangerous. It's possible this esthetician is no longer with the salon, but it was enough to make me not consider going back. I *doubt* such a high end salon doesn't follow sanitation policy, and it was likely just a rogue case, but it'd be worth asking about if you make an appointment.

After an awful experience at another waxing salon in London, I'm so glad I found Skintreet! They…read moremake you feel incredibly welcome, make warm and comforting conversation during their procedures and the prices are just right. The environment is clean and well-presented and they are very hygienic. I also appreciate the fact that the location is easily accessible and has a private parking lot--something rare to find so close to Richmond street!!

I recently had RF Microneedling followed by HydraFacial in preparation for my wedding, and I'm…read morehonestly blown away by the results! The the RF Microneedling sessions took everything to the next level. My texture looks smoother, my pores appear smaller, and my skin feels firmer and more youthful. The HydraFacial left my skin feeling super clean, hydrated, and glowing--I noticed the difference immediately. I've also been getting my eyebrows threaded/shaped by her for years. She does an amazing job. Sonu is incredibly kind, professional, and genuinely caring. She explained every step of the treatments, made sure I was comfortable the entire time, and created such a relaxing, welcoming environment. You can tell she truly loves what she does. If you've been considering these treatments, I highly recommend booking with Sonu. The glow is REAL!

Can't say enough about the service we had today with Sonu. She goes the extra mile and is very…read moreprofessional at reasonable prices. Thank you so much Sonu. I will see you soon !

My experienced here was fine. I had a massage, mani and pedi. The massage was fine but I wish it…read morewas quieter- there was a lot of background noise in the rooms and the massage therapist was also very chatty. Maybe some quiet soothing music would help to block out some of the background noise? I would have also liked a bit more checking in about pressure, as I could have used quite a bit more pressure but felt like it was hard to get a word in. The nail colour selection is pretty limited. The nail technicians were very nice and pleasant and easy to talk to, made an effort to make the experience enjoyable. I just wish there were more colour options and more sheer options.

I started going to Renaissance for waxing services after being recommended by a friend. I was told…read moreMichelle is the best and that she would work with my sensitive skin. After my first few appointments I was thrilled with the impeccable service from Michelle and my now flawless eyebrows. One day Michelle noticed my finger nails were pretty ruined from a bad shellac manicure I previously had. She explained to me the nail services she provided and how it is different from typical nail salons. At this point I just wanted my nails to get back to normal then I would think about trying it again. She then recommended a nail serum for me to use to help speed up the recovery - which eventually saved my nails - so now I was willing to try her shellac manicure. Michelle is so detailed oriented and knowledgeable about nails and the shellac process. It's now been many years and I can gladly say I am 100% satisfied with my nails (and all services for that matter) every time. In addition to Michelle all of the staff at Renaissance project a high standard of customer service plus I like that I can conveniently book my appointments by email and always receive a prompt response. Keep up the great customer experience Renaissance!