We have left numerous messages for Hair Haus without any response over the last few days in early…read moreJune 2025, during their posted business hours to arrange an appointment for my wife, my kids and myself without success. No one is so busy that it takes hours or days to return a phone call for any reason; it is simply inconsiderate and aarogant. They claim to provide "quality service" which apparently does not apply to responding to client phone calls. When calling, a pre recorded message greets you with their hours and a promise to return the call "within a few minutes" but without response which we find likely to be a good indication of what to expect in future! Caveat Emptor

I cannot say enough about Amie at Hair Haus. she is a one-stop-shop for all things beauty. I did so…read moremuch research on micro blading and found Amie's results to be the most natural. after getting my eyebrows done by her they look like I was born with them! so fluffy and natural. Amie is so sweet and easy to talk to and everyone at the salon is so welcoming and friendly. totally worth the drive to London from Burlington!!!

Bikini wax and eyebrows. The process for both was quick and painless. The Aesthetician was very…read morefriendly and gave a really nice shape to my brows. The best part was there was no irritation or itchiness after the bikini wax. Would highly recommend smooth wax bar.

If you are a person who knows beauty trends, you know that now is the time of the bold brow…read more Unfortunately I was finding other salons in the area just weren't getting it. When I saw that a new waxing salon was opening on Richmond Row, I decided to make a change. I wanted someone who specialized in waxing and could achieve the look I was going for. Right away I was impressed by their online booking system. You can go on the website and choose a service and then select the time you want. As a child of the internet, I would much rather book online than use a phone and I'm sure anyone can appreciate the discreetness when booking an appointment for something a bit more personal. The salon is fresh and clean with a few products to purchase. The women working at this salon are always very friendly, never fake. On my first visit, I was taken back to the waxing room within a few short minutes. I was given a background on the products they use and how the high quality leaves you less red and is a more comfortable experience. As someone with fair skin, I was happy with that! Their claims were true. While I was still a bit pink in the end, I was not as red as I normally get. In the couple times i have been to Smooth, they have switched to a wax that doesn't require the strips. I felt it was much less pain overall with the same result in the end, beautiful brows. These girls know what they are doing. Never again will I risk getting my brows done at a regular salon. Too many times I would leave with extremely skinny brows or bruised eyes (ouch!). For those who want a bit more grooming and choose the waxing way of life, Smooth has many options for memberships from brows to bikini's. If you purchase the membership it ends up being a bit cheaper in the end. And gentlemen, there is a whole menu of services you can get as well. I definitely recommend this place to anyone who is new to waxing or has been doing it a while, very low ouch-factor with high quality results, PLUS it is locally owned and in the heart of Richmond Row!

I was a walk-in client in January, and I have to say, the ladies here are wonderful. They took good…read morecare of me after I'd made quite a mess fiddling with pin curls, and tamed what was a complete mess into something rather elegant indeed. The place was well-designed, with manicures set up near the door, and a wall for privacy for people getting their hair done. The hair-washing bowls looked far more comfortable than the standard ones (being tall, I loathe scrunching down to fit in most of them), and there were private rooms to the back of the shop for spa treatments. Elena (I'm sorry if I got this wrong, I am terrible with names!) was a lot of fun to talk to, as well; it seems the art of conversation is something a lot of stylists have lost, but not her. She also gave me some good tips on how to manage my hair in future, things easily done at home. When I need a haircut or a style again, I am definitely going here.

I have been going here for just over a year now. I started going after surgery on my ankle because…read moreI was concerned for my sensitive skin and general pain I had after getting out of my cast. I had gone to another cheaper nail salon and mentioned my ankle and they just ignored it entirely. The ladies at Chic are professional and accommodating. They take a lot of care to make sure you're comfortable and they do a great job. I haven't had hair services here, I mainly have gone for the Aveda Mani/Pedis, they are AMAZING (Lindsay & Meghan are awesome!), I've done the express mani/pedi as well, also great. I've had my brows waxed and a number of elemental facials, all fantastic experiences. The only thing I would say negatively, is that when you're in the back room for a facial, you can hear a lot going on in the salon, so it's not super 'peaceful', but it's still great! I would recommend this salon and spa (and have) to all my family and friends. (I do believe they accept walk-ins, but I always book in advance) - little tip - if you're interested in a Mani/Pedi go to the "Packages" tab on the website and book a "Basics" package, it's an extra couple bucks, but you get an eyebrow wax included. **Update** I have since had my hair styled here for my brothers wedding, they did a great job! I also had my makeup done, and it was done beautifully.

Went in for my first pedicure so no idea what to expect. It was a great experience and I intend on…read moremaking this a regular thing! Highly recommended.

This was my first pedicure by Jasmine at Posh Pedicure Lounge…read more IG: @refined.by.jasmine She did a fantastic job on my cuticles, cut my nails exactly how I told her I prefer. Addressed my summer heels, and used some lovely scrub and lotion on my legs, ankles, heels and feet. Jasmine had a lovely, quiet energy about her and is very respectful in terms of space and comfort. Would definitely recommend Jasmine for nail art as well. I have seen some of her specialty work on my work colleague who has beautiful nails and recommended Jasmine to me. Excellent experience and would definitely return and recommend Jasmine.

This nail spa is incredibly clean and bright. I think it is relatively new. I went for a mani/pedi…read moreand a quick wax. I've had a reaction to the wax with small pimples along the affected skin. This happens occasionally with me at other places I've been to so it definitely a certain type of wax. But I'm fine at most places. The mani/pedi was great and 5 day later, I only have a small chip on my thumb. My toes look great. The aesthetician worked hard on my toes and I thought I may end up with some abrasions but I haven't. No ingrown nails either. They stayed open late for me (I arrived about 630, they close at 7) and suggested dinner next door for me. There is private lot parking and WiFi.

really didnt like the service, they didnt ask thy just startd without knowing what i wanted. They…read morealso charged me more than my friend for the exact same thing.

I started going to Renaissance for waxing services after being recommended by a friend. I was told…read moreMichelle is the best and that she would work with my sensitive skin. After my first few appointments I was thrilled with the impeccable service from Michelle and my now flawless eyebrows. One day Michelle noticed my finger nails were pretty ruined from a bad shellac manicure I previously had. She explained to me the nail services she provided and how it is different from typical nail salons. At this point I just wanted my nails to get back to normal then I would think about trying it again. She then recommended a nail serum for me to use to help speed up the recovery - which eventually saved my nails - so now I was willing to try her shellac manicure. Michelle is so detailed oriented and knowledgeable about nails and the shellac process. It's now been many years and I can gladly say I am 100% satisfied with my nails (and all services for that matter) every time. In addition to Michelle all of the staff at Renaissance project a high standard of customer service plus I like that I can conveniently book my appointments by email and always receive a prompt response. Keep up the great customer experience Renaissance!

My experienced here was fine. I had a massage, mani and pedi. The massage was fine but I wish it…read morewas quieter- there was a lot of background noise in the rooms and the massage therapist was also very chatty. Maybe some quiet soothing music would help to block out some of the background noise? I would have also liked a bit more checking in about pressure, as I could have used quite a bit more pressure but felt like it was hard to get a word in. The nail colour selection is pretty limited. The nail technicians were very nice and pleasant and easy to talk to, made an effort to make the experience enjoyable. I just wish there were more colour options and more sheer options.

Had a bad experience with my hair years ago at a different salon, and have not been comfortable…read moregoing to any professional salon since. I happened to walk by and caught sight of the salon as it is my favourite colour. Took it as a sign and booked an appointment with Melanie. I was very clear about my experience and anxiety, but needed the change and confidence with my stylist. My experience with Melanie was beyond what I expected. She took the time to understand my hair journey, my concerns and what makes me uncomfortable. She showed me photos and explained her process BEFORE AND DURING the service. Lucinda washed my hair and provided a scalp massage that was very needed and appreciated. These ladies took time to make me a coffee, provide cookies and make me feel extremely comfortable. From a bad experience to one I won't forget positively, this is my new go-to salon. Thank you, ladies!

I've been to many salons in the past, but not one compares to Salon Cyan. I'm incredibly picky, and…read morethe stylists are always so patient, understanding, and AMAZING! The salon offers talented stylists, impeccable service, and an amazing amazing atmosphere (massage chair anyone?). It's so great that I still get my haircut in London, even though I'm now living in Toronto. If you're looking for a tiny trim or a trendy new style Salon Cyan is the place to go. These stylists know their stuff!!

Great staff! Great service! Great Location! Gone here a few…read moretimes with a few different stylists and they are all very friendly and good. Easy place to recommend.

First time coming here and I wasn't disappointed. I got my haircut by Sara H and she was super…read morenice and talented. Gave me lots of tips on how to style my hair, and was super honest about what would work and what wouldn't depending on how much styling I was willing to do. Hair came out better than even the concept I showed her. Would 100% recommend her and Nova Vita!