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    SEPHORA

    4.0 (1 review)
    Closed 10:00 am - 9:00 pm
    Updated 2 weeks ago

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    8 years ago

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    Fayez Spa - Jacuzzi & couples massage package for hub's birthday!

    Fayez Spa

    2.3(13 reviews)
    5.6 km
    $$$

    Just leaving this place and I must say I had THE BEST experience with my fiancé! Took him here for…read morehis birthday and purchased the couples package where you also get the choice of 40 minutes in their whirlpool, sauna, or steam room before your massage. When I made the appointment over the phone, I was able to reserve the whirlpool area for right before our massages. We had the whirlpool and other rooms all to ourselves which was really nice. They had everything from robes, towels and slippers for us. Even prepped our room with ice cold waters & was able to leave our belongings in their lockers. When our time in the whirlpool area was up, someone came and grabbed us and left bags for our bathing suits and fresh robes then brought us to our massage room. I had Emelie work on me and my fiancé had Sabrina. I have a lot of experience with getting massages and usually I have to ask my masseuse to go harder or focus on one area more (usually my neck or shoulders) but Emelie was a pro! She took her time with each of my knots she came across and I know this is a bold statement but I believe she is the best masseuse I have ever had!! My fiancé really enjoyed his massage from Sabrina too and almost fell asleep from being so relaxed lol I have seen the previous reviews of not so great experiences from past customers but my experience was truly top notch and I'm sooooo glad I found this gem! I will definitely be back and maybe I will try some of their other services and share those experiences as well!

    Not worth the price. Service is ok, nothing out of the ordinary. Had a mani and pedi here but color…read morechoices were limited and they didn't have matte colors. Strange to charge 3x the price of something and not even have more options. Save your money and go somewhere else three times over to get the same service and pedi/mani.

    DermEffects - Skin scrapings on floor around examination table in Dr. Loo's examination room.

    DermEffects

    1.0(1 review)
    11.5 km

    An unbelievably bad experience! Extremely unprofessional. One of the staff, T.T., is extremely…read moreknowledgeable, skilled, and personable. I was treated in this clinic for several years, often 5 or 6 times each year. On almost every visit the OHIP limit of three biopsies or scrapings was done. On the rare occasions where appointments were 6 mo. apart, the build up of damaged areas was so extreme, multiple and extreme treatments were necessary to deal with the damage. During these visits, I have experienced treatments where freezing injections from a multi-dose container were repeated with the same syringe, making me wonder about contamination from other patients. I have experienced preliminary examinations by nursing staff where my answers to probing questions were cut off and passed over such that the information passed on to the Doctor was incomplete, lacking, and wrong. I have had sessions where the biopsies were to be followed by liquid nitrogen treatments to specific areas and after the biopsies, I was dismissed and sent on my way. On one of my last visits, the examination table in the room was covered with masses of skin that had been scrapped off a previous patient. Similarly, the floor surrounding the examination table was covered with similar scrappings. (Photos attached). Two different nurses asked me to get onto the examination table for three biopsies to be performed. When I explained that I at least wanted the examination table wiped down before those procedures, the biopsies were done on a chair in the same room. No sense of importance to having a sterile environment. After my last appointment, I was given an appointment for a future date, as my condition dictated further treatment was necessary. Before that appointment occurred, I received a call from Dr. Loo giving me the results of the biopsy and 5 minutes later a second call from the receptionist informing me that I was discharged from the clinic and my future appointment was cancelled. A surprising action since there was no appointment where the areas being treated had been identified as being clear. In fact discussions had occurred suggesting when the spring weather arrived, I would be scheduled for a PDT therapy session. I am amazed the Department of Health has not had concerns about this operation. I am guessing that since my condition just required treatment and not the purchase of expensive cosmetic treatments, they were not interested in having me as a patient.

    From the owner: Dr. Wei Jin Loo is a Royal College-certified dermatologist and founder of DermEffects in London,…read moreON. Specializing in cosmetic dermatology. Dr. Loo and her highly trained staff offer popular cosmetic treatments for the face and body including BOTOX® Cosmetic, dermal fillers, chemical peels, laser skin tightening, and laser skin rejuvenation. Please visit DermEffects online for more information and to schedule a consultation.

    Photos
    DermEffects - Skin scrapings on examination table in Dr. Loo's examination room

    Skin scrapings on examination table in Dr. Loo's examination room

    DermEffects
    DermEffects

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    Skintreet

    Skintreet

    4.2(5 reviews)
    7.5 km
    $$

    I really wanted to love Skintreet. This review is based off of an experience with a single…read moreesthetician and doesn't necessarily reflect the entire salon. As a specialist in Brazillian waxing, I expected a high level of professionalism and cleanliness. My biggest concern was with the fact that the wax was not sanitary. I studied at an esthetics school in Montreal and the first rule of waxing was NEVER double dip your spatula, etc. Unless policy at Skintreet is to use a fresh pot of wax for each client (which I doubt) the esthetician was not following this golden rule. The method was: bare hands, into wax pot, onto skin, wax area, hands back in wax pot. In comparison, I have never been to a SINGLE salon or spa that does this. The estheticians wear gloves or at least ALWAYS use fresh spatulas EACH time they access the wax. I've had several Brazillians since, and all were less painful - which is less of a concern to me than the cleanliness issue. The price ended up being around $70. I hate leaving bad reviews, but this was just plain dangerous. It's possible this esthetician is no longer with the salon, but it was enough to make me not consider going back. I *doubt* such a high end salon doesn't follow sanitation policy, and it was likely just a rogue case, but it'd be worth asking about if you make an appointment.

    After an awful experience at another waxing salon in London, I'm so glad I found Skintreet! They…read moremake you feel incredibly welcome, make warm and comforting conversation during their procedures and the prices are just right. The environment is clean and well-presented and they are very hygienic. I also appreciate the fact that the location is easily accessible and has a private parking lot--something rare to find so close to Richmond street!!

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    Skintreet
    Skintreet
    Skintreet

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    SEPHORA - cosmetics - Updated May 2026

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