I am very new to the cigar world, but Thomas has been nothing but pleasant and insightful in his…read moreefforts to help me break the ice with this new hobby. I have enjoyed every cigar he's recommended thus far, and the lounge experience and frequent flyers themselves have been very welcoming. Looking forward to integrating myself with this shop and its patrons.

Took 5 minutes to get attention. Out of water (I didn't get this either). Bathrooms behind locked…read moredoors, and once again, could not get anyone's attention. Who does that? Great cigar selection.

I bought a electronic cigarette from suresmoke and it broke after 4 days. I paid about 140.00 and…read morewent back to the store and they told me I would have to pay another 25.00 to buy a warranty and wouldn't fix it or return it. This place is a total scam and apparently Simons Mall lets this kind of vendors rent Kiosk space and operate this way. Do not buy anything from Sure Smoke or suresmoke.com. Oh and feel free to give the owner a call and tell her I still want my money back. Her name is Tasha Loveday and her cell is 817-705-1546

2nd time here visiting from Las Vegas. Picked up a nice Olivia Connecticut and it was fresh and…read moresmooth. Great service by Skip. Took the time to help me out. Selection inside humidor was fantastic. Plenty to choose from. Value was average price for the premium cigars. Highly recommend

Love this place, best choices of top grade cigars. friendly staff, always there to help me.read more

absolutely the best smoke shop in fort worth tx. they have evevything you need an some. if they…read moredont have it they will try and find it for you. so the nezt time you come it will be there for you. the prices are always reasonable. the workers all the way to management and owners are very professional and kind people. i recommend do your shopping here then you will never leave........

Pics don't lie! I bout this yesterday and I just set it up not even 10 mins ago and it's failed the…read moreleak test and the base is chipped I paid over 100.00 for a set up!! It looked used once it took it apart to clean it 1st the vase had white residue inside of it. I called the shop and asked about refund or replacement and he caught a attitude and said he can't do it! And gave me a number to his boss and I left an vmail about 5 mins ago! So disappointed. So so disappointed. I wish I used my credit card instead and I wish I went to another shop

I absolutely love coming into this store!!! The staff is so…read moreupbeat and eager to help! Which makes the customers act just as friendly. It's not about the alcohol, the vibe in this store is VERY "enthusiastic" which is quite different from other well known stores, for example. They may seem the same since they all sell alcohol but it's like an inconvenience to ask for help at other places. I don't think I have ever seen a TW&M employee without a smile! It's totally opposite at other stores. Plus TW&M has some incredible wines that you cannot find anywhere else!

We have taken a few wine classes here just to learn more, and DJ has directed each one. If you ever…read moreneed any help in the store I HIGHLY recommend asking for DJ! He is very patient, helpful, and truly wants to find you something that you'll like. 10/10 take his classes!

I used to spend thousands of dollars here. I recommend ordering anything you want online or go to a…read moreplace with better quality products. I suspect you aren't getting what you're paying for. I heard they sold products that were opened/used. The old management was great. I heard they got caught up in a sting and had to let people go. One of the new managers and employees are disrespectful and rude. I suspect this store of leaking my personal information as well. I won't be surprised if they have legal issues coming their way soon.

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Had to come in for a few things and had a great experience with Araly. She was super sweet and…read morehelpful. Will definitely be coming back.

I came in super happy after a great night at no vacancy to get some zyns. And my phone was dead so…read moreI bought a charger. When I asked to charge my phone the woman looked disgusted with me and said no, then told me I had to get out bc I had coke on my nose but I've literally never done coke and she made me feel terrible about myself. Super judgy and super rude red head or blond bitch. The brunette was super nice

Cashier refuses to give correct change due to penny shortage called me homeless and told me I could…read morefu*k off and it wasn't her problem that she didn't have the correct change to give me.

Great smoke shop. They actually have two locations, 1 on Alta mere and one on McCart ave in Fort…read moreWorth. They have so many locations around Texas so it's really great. They have a large variety of rillos, cbd, thca, gummies, shroom extract and etc.. they also have a huge variety of bongs, hookah equipment, lighters and all your smoking needs. The people who work here are pretty cool and have a lot of knowledge about what you are smoking and the different products. They also offer candles, incense and anything you need to clear out any smell from smoking the flower. Lastly, they have animal cbd oil and gummies for your dogs and cats. I thought that was so amazing to know for those who have older animals who may have pain; or even animals who struggle from anxiety and depression. I do like the interior design of the shop pretty spacious and big and very well organized. I hope you enjoy trying this shop! I try different shops and it's always cool to see which employees love their shop the most and truly enjoy being there. I believe they truly enjoy their job and what they sell.

It's an untrustworthy place. I was buying a vape for $34, and the lady did not give me the receipt…read more When I saw in the statement that she charged me $64, I was shocked, and the establishment declined to offer a return or exchange.

i went here to get a disposable vape. the first 2 i opened to try in store didn't work so after the…read moresecond one she said "i can't open all of them for you" so i simplified changed the brand of the vape. the first brand i had purchased came out to be $26 the other brand i wanted to purchase was $14.99 and when i waited for my difference to be refunded she simply shoot her head no at me as if it was my fault for their vapes not working and i was getting charged for it.

Service was really great the selection was amazing and the end value was pretty good the whole…read moreplace makes a good vibe very helpful on decided what to get I recommend ppl to stop by

From the owner: Vape, Pipe, Juices, Cbd, Thc, Kratom, Gummes, Hookah, Tobaccoread more