This place is good for the fact that they always have what I'm looking for, and the prices are…read moremostly reasonable. On the flipside though, there are obvious communication issues between management and staff, and even between the staff members themselves. On more than one occasion, they've had a sign posted that promises a discount on certain items. But when you get to the register, the discount doesn't ring up and the staff acts like they know nothing about it. Another time, an employee told me to stop by the next morning because they were getting a big shipment and there would be free samples. But when I came back and asked about it, the guy looked at me like I had three heads. I don't mean to keep piling on here, but the staff also seem to lack any knowledge of the products they are selling. If I have a question about something, no one can answer it or make suggestions. They are mostly nice about it, but it gets to be a little frustrating. I suppose if you go in here knowing exactly what you want -- and you're willing to ignore the advertised discounts -- this place would be great. As it stands, however, I hope the management sees what's going on and improves upon it.

This is the best head shop in town. They have everything a smoker/vaper needs. Their prices are…read moresuper competitive, they charge half of what average smokeshops in other cities charge (Asheville has an extremely competitive smoking market.) and they carry parts and coils for a wide range of products including yocan wax vapes. If you need it, High Life probably has it. They have a friendly staff, including Frank. They have always treated me with the utmost respect and I always look forward to visiting this establishment.

Saw a shirt in the window the night before I wanted to buy for my stepdaughter. Came back the next…read moreday at 11:15, but the shop was still closed even though window hours said they open at 11. That probably should have been a clue about the type of service they provide. I came back an hour later to try to get the shirt. The store was 100% EMPTY except for the guy behind the counter. Politely asked if he minded me taking my mask off while no one else was there because I have a documented medical condition (legally exempt from the mandate) that makes it hard for me to breathe. From across the store, he told me no. I tried to explain to him I legitimately have a condition and medical documentation I could show him and that I put the mask back on if anyone else comes into the store. He told me to keep the mask on or get out. He didn't give me a reason for why he had a problem. He didn't offer me an alternative, he just was rude. Then, as I left, he sarcastically yelled out for me to "have a nice day". I've made the same request at other stores, and have NEVER been denied because I only ask when there are no other customers in the store. I even openly disclose my condition instead of just saying I'm exempt because I want them to know I'm not just trying to break the rules. It wasn't because it was an "Asheville thing" because three other stores were OK with it as long as no one else was around. I don't go in trying to cause problems. I don't try to make a statement. I just try to give my business to local shops who are willing to work with me and my disability. Once I stopped crying and shaking from the unexpected confrontation, I took my money to another store. One who helped me out instead of being intolerant and hateful. So, if you want to give your business to a place with staff who bullied a woman with an incurable disease when there was absolutely no reason to be a jerk, they may have stuff worth buying. But hey, I probably gave him a chance to brag to people how he got to throw an anti-masker out of the store. Glad one of us got something positive out of exchange.

First off, this is the best smoke shop I have ever been to. My wife and I stopped by while on a…read moreroad trip. We were helped by a dark haired gentleman who was incredibly friendly and super knowledgeable. He was able to answer every question I had for him, and he offered me some suggestions based on what I had mentioned while talking to him and ended up with a perfect glass piece for me and some legal CBD concentrate. We also left with an awesome dragon incense holder. Pair the great selection with the incredible customer service and you have a recipe for the best shop I've visited to date.

Amazing store with lots to choose from, great, helpful staff, don't let the outside of this store…read morefool you, it's beautiful inside...check it out!

Great service, smiling faces, and very knowledgeable on products! They have one of the biggest…read moreglass selections in town and the best prices. And they give you two days to bring back a disposable if it doesn't work which is pretty much unheard of. Also they price match if anywhere has better prices (spoiler: you won't find anything cheaper anywhere else) fave smoke shop in Asheville by farrrrr.

Appalachian Standard is a great business and our go-to source for healthy and all natural products…read moreat great prices. The staff is friendly and a pleasure to deal with. If you are in western NC, you must go by their greenhouses and farms. Jesse and his crew are great to deal with. This is a family and veteran owned business with a hard-working crew who will not disappoint.

These products are amazing! The people are awesome! And the service is exceptional! In a market…read moresegment lacking regulations, when it's hard to know who to trust, Appalachian Standard does it right. Check out the website for specifics about products and certificates of lab analysis. These CBD products relieve my chronic pain. Can't say enough good things!

Came into town and I forgot my sleeping pills (prescription of course)! The young lady behind the…read morecounter helped me figure out what to purchase to try and get a good nights sleep. I quite literally have no experience with this stuff so it was good to have somebody that took the time to listen to my concerns and help me get what I needed. I took the sleep stuff that night and it really didn't help out as I was still tossing and turning, but I don't think that that's anyone's fault but my poor brain chemistry.

Best prices in town. the owners are super chill and knowledgeable. They have a rewards program and…read morestore brand vapes that are great value. I recommend green crack. Also, they are open on Sundays now, which is pretty cool. Pre-rolls starting at like six dollars after tax. Store also carries legitimate brands unlike other head shops that sell sketchy gas station looking shit. My favorite is that they have the live Rosin carts. Also, they have really cool edibles, definitely come check out this place. Definitely better than Franny's pharmacy. -your loyal customer for about a month now

Helpful staff friendly people and great selection. Thank you Selena for your time and patience with…read moreme can't wait to come visit y'all again

From the owner: Best Customers Service , best prices , always have deals in the store which you can avail, we order…read moreanything you want within a week.

My gf and I were visiting Asheville for valentines weekend and thankfully stopped by this location…read more We met David and "tall chick" Mika who were both super knowledgeable on their products and so funny/just awesome to talk to in general. It made a great addition to our trip. Thanks Mika and David!

I want to thank you for helping me break my buy local habit. Recently I called four different smoke…read moreshops (2 OG locations and 2 independent stores) about a particular product. I was very specific and all four employees assured me they had what I wanted. When I showed up the next day no one had what I wanted. They just told me what I wanted to hear. I went online and had the product in 2 days. So again thank you for freeing me from having to deal with local shops.

This is called The Hookah Hookup on the credit card transaction and on maps, not sure which name is…read morethe newest. This is the worst place! No quality products at all! Other reviews must be their friends. They lie to customers about what they offer and then offer no returns since they can't stand behind the crappy products they sell you. I never got a receipt, rude staff, I hope this place goes downhill quickly, ripping people off like this. Oh and they sell Kratom too, a substance that I've seen many have a serious addiction problem with and very hard to kick. They just want to take advantage of people and take your money, gross! You should be ashamed of yourselves.

Great store very knowledgeable of the products and gives great recommendations. Definitely will…read morevisit again!

Leslie is always super helpful, knowledgeable and friendly. This location is always clean and well…read morestocked too!

Great service. Wide selection of products. Good value…read more Friendly & knowledgeable staff. Near my home & easy to access store. Clean environment & well displayed products.

Amazing per usual! great staff and great products. so happy to have so many stores around Asheville!read more

Intelligent friendly staff! Good sprices ! And the best quality of products. Im very happy having…read morebeen hear amd so glad Apotheca iis hear for all of us . Thank you