This is a mixed review. On January 9th I bought a Vinci's with batteries and 2 juice for over $100…read more The guy who helped me couldn't have been nicer. He showed me how everything worked and was patient. I give him 5 stars. Today however, I went in because the unit itself shows that it's charging even if it's not plugged in. He told me there was nothing he could do. If it broke in 3 days then he might have been able to do something. I own my own business and I am 52 years old. I always buy the newest gadgets and was honestly looking forward to being a customer here. I can't now. I can't do business with someone who doesn't back up their products. Now I can't recommend them and it makes me a little sad. Bad decision.

If I could leave 0 stars I would!!! This vape shop was recommended to me by a colleague and it is…read moresuper close to home so I figured I'd check it out. I bought an item for myself and immediately my girlfriend wanted the same one. So when I return few days later, same gentleman hands me what appears to be the same exact item that I purchased, but it WAS NOT!!!! When I tried to return it 3 days later, I was told no returns!!! At this point (a different gentleman than before) proceeded to have an attitude. He then calls his manager and I can tell the manager had an attitude with the employee for bothering him!!! Now I'm stuck with this one after no warnings about the no return policy. Horrible experience from a sub-par establishment!! Soo infuriated this is the first review I've ever left on any site...EVER!!! Do yourself a favor and go anywhere but here!!!!!!!!

This spot has great product at great prices! Love the location as well and friendly customer serviceread more

I only smoke on a special occasion like my birthday or when someone gets married or has a baby!…read more This place has exactly what I needed at a reasonable price. The owner seemed really cool the evening I stoped in and made some perfect suggestions to replace the things my wife threw away!

Horrible customer service bought a 5 pack of coils One did…read morenot work would not read in my vape brought back to store 3 hours after purchasing them the girl Look at them called the boss Then a different kid came in check all coils in package Only 2 worked he then open a different 5 pack only 1 worked they said this was common. So i decided to get a different vape and coils They would not take off or return the defective coils they sold me. As per the owner They can sell defective product and your screwed no exchange no refund.

No good customer service…read more The employee came over to assist me and left mid conversation to take care of three other customers Really pompous salesman with red hair. I didn't feel welcomed Wouldn't recommend again

Beautiful place. Love the salt room They are very nice…read morepeople there. Very knowledgeable, wide variety Clean, organized.

This former coffee shop building is a transformation of one wake and bake experience into another…read morethat is vibrant and just fun. They have all the craft growers and some very talented staff who love this place and it shows. The location has plenty of parking and you never know who you might meet! It's a fun place that doesn't try to sell you what you don't need and what you do need will make you a customer for life. Passion and quality.

Standard head shop with a nice laid back vibe. The people who work there are genuinely friendly and…read morehelpful if you have a question. Bought many pieces there, almost all chameleon glass and very pleased with the quality. Parking is ok and it's exterior is non descriptive. Will continue to go back a good head shop in Danbury.

Great merchandise and good prices, very cool helpful staff. Ideal local place for all your schmokin…read moreneeds.

Two stars for selection…read more I've never had a good experience here. Not only are they ripping people off with many of their products that are marked up as much as 5x-8x (many are not), the owner and his and the other employee are more aggressive than used car salesmen. That's not hyperbole. Twice have I looked at something giving no indication I'd buy, and they're already ringing me up. Out of their many shameful practices, they flat out lie about things for no reason. It must be pathological. For example, they've told me if I don't buy certain products that they carry from an "authorized dealer" the warranty is void. Perhaps with some things, but not the items they were claiming. If they don't have a competing product, they'll lie and say they don't carry it because they're not good products, even dangerous, claiming exploding batteries on particular vaporizers they may not carry. Not true with the products I inquired about. New York is also a CBD state. Sure it's very overpriced (less than half price across the river for CBD) but when talking to an employee about the laws he lied to me (for no reason) claiming that CBD is nor federally classified as Schedule I, and neve has been. Complete lie. While it has no business being Schedule I, I don't appreciate being lied to especially for no reason. Myself and several of my friends will browse in there, and would like to support a local business, but not a willfully dishonest business. Go two doors down or go to Newburgh or better yet, shop online if you want to pay MSRP, and not MSRP plus their rent.

These guys rock! They ar good at setting up a newbie without ripping you off…read more Well worth the ride.

This shop is amazingly varied, clean, beautiful section for cigars in tempters controlled room…read more They carry such a variety of products, Kratom , red, white and green veined, if you have back pain or discomfort. CDB, flower, edibles,and many vaping products. The people are extremely kind, knowledgeable about their inventory. Never have to wait in long lines, or sign in. Ex- used to love their slightly thinner cigars. Points program to be applied in store.

This shop has everything! Amanda and Artie - entire staff care if they know your medical issue-…read morebroken pelvis, abd recommend a plant that has no THC, no painkillers, in fact out lawed in countries who Colby is based on opium trade. Legal here, and while tastes terrible, can walk, life boxes, move without chronic pain, , and no gross pharmaceutical pain medications. Nice Cigar room, smells like my grandfather's study. Yes often busy , but they carry items not just for vaping and smoking. At prices better than the health food store!

The Happiest Place on Earth !!!!!! Awesome selection, staff and space. I highly recommendedread more

I had a very disappointing experience at CannaPlanet, specifically with the woman behind the…read morecounter who appeared to be the owner or manager. I arrived a few minutes before closing and immediately felt rushed and unwelcome as she repeatedly reminded me they were closing, making the entire purchase feel pressured rather than providing good customer service. Her attitude was rude and unprofessional, and I would rather spend my money at another dispensary where I'm treated like a valued customer.