the staff here are amazing. The girl at the front desk is so sweet and knowledgable. I think her…read morenames Melissa. As for anything marijuana, they sell the best. I have enjoyed every glass piece Ive gotten from them! Love this place

After trying several local places. I found this place and the amazing selection along with great…read moreservice has made me a repeat customer. Everything you need in 1 stop. Great strain selections. Great prices.

Best products anywhere. If you haven't been to SFA you are doing yourself a huge disservice. Some…read moreof the friendliest and helpful staff out there. Endless options for whatever you're looking for.

Made the mistake of stopping by here tonight this was around 7:50 p.m.. some dirty looking guy with…read morean Eagle's jersey with a beard on would not sell me two $1.50 pre-rolls because I was short $0.25. Then he proceeded to read me the riot act about not having $3 in change rolled up I told him "did you know in order to be able to roll change you need to spend more money and I obviously am not going to spend more money here because the flower here is ABSOLUTE TRASH!! There's no difference between a $17 eighth and a $35 1/8th. Whatever you decide to smoke when you get back to your vehicle it's all dust and powder!!

I purchased a Wulf Lx Slim dry herb vaporizer. The staff warned me not to put any product in it…read moreuntill I made sure it works because sometimes there's a problem with the Wulf. I should have known better at that point. first of all, why are you carrying and continuing to sell a product that has so many issues you need to warn people. I know your return policy is exchange only, but why would I want another one knowing they are prone to defects. I took it home, charged it for exactly 2 hours and then it would not work, it kept giving me the electric short indicator. I was hoping to just return it, I did not use it, I did not put any product in it. I don't want another one of the prone to fault products. You do not have any other dry herb vaporizers available so I can't get a similar product. I just want a refund. they gave me another one, but now I need to waste time charging it and going back and forth to the store. it took your employees and manager 20 minutes to review / examine it. Your manager wasnt rude but they were terse and short with me. as I tried to talk with them they got a weird fake smile and just pointed at the return policy over and over again without saying anything other than this is the return policy. I asked who the owners were or who ran the company so I could lodge my complaint and they refused to tell me. The manager then walked away. I asked what the manager's name was and the other employees just stood there, looked away and wouldn't say anything. I asked 4 times before I got a name. They said her name was xxxxxx, but the receipt for the exchange says the cashier was xxxx if you guys were not warning people about possible failures or if you had a decent alternative for the same price I would be fine with the exchange. but it's obviously an issue with this product line. I was told that if this one shorts and I haven't used it I could then get a refund. I asked for that in writing and they assured me all the cameras had audio. Which indicates to me that returns are possible. I won't be shopping with you ever again and I will be making a similar Yelp and Google comment relating my experience

Excellent customer service! I was greeted kindly as soon as I walked in by a sweet young lady,…read moreBrooke. She was very helpful, professional, and kind. I will definitely be returning!

I had been patronizing this place since it opened. Last week I bought a broken vape battery from…read morethem (light came on but no heat). The manager was very rude just repeating that "there's nothing we can do," and "it's store policy." I asked to see the owner who I had a good relationship with and she refused saying he was too busy. So, apparently it's their policy to rip off their customers by selling them faulty/broken products and then refusing to exchange them or make it right. I will never be back, and I used to be a regular costumer. They've lost $1000s of dollars of revenue because they refused to exchange a $15 vape battery. Do better.

Don't waste your time here. Everything is significantly more expensive than any other smoke shop I…read morehave gone to. The building looks like it is about to fall apart and they don't have a real parking lot. Worst smoke shop I have ever gone to especially with their pricing. I laughed as I walked out the door.

Don't go to the Auburn Maine Smoke Shop the manager and staff were arrogant and thought they knew…read moreeverything besides one of the younger staff employees he was respectful and polite

ive been coming here for years and its a great spot! prices can be higher but products are almost…read morealways good. crew is fantastic

I am so disappointed with my purchase. I spent over $200 on hash rosin from this place and none of…read moreit was any good. Even the vendor grams were really old and not as flavorful as they should be.

Great selection, extremely knowledgeable staff, good hours. The only vape shop I go to and the only…read morevape shop you should go to

Spent $70 on a vape pen left the store made it down the road a block or two and tried to use the…read morepen. Opened the box and the pen was not in any packaging and was missing the magnet to attach the cart. went back to get the magnet and they said no I couldn't have it. they found the missing package and my magnet but wouldn't give not give it to me or let me return the pen. the customer service is the worst I've ever experienced and I will never go back here. Go anywhere else spend more it will be worth it this place is a scam!