I had a small issue with a purchase. I sent an email and received a response the next day. The…read moregentleman informed me they stand behind all their products. He missed me a replacement and an upgrade to a better brand. I was very impressed by the customer service.

I have been going here a long time. Spending a lot of money frequently there. I accidentally bought…read more9mg 5 pack of zones (nicotine pouches). I use the 6mg the 9mg is way too strong for me. I walked out with the 9mg and quickly realized I got the wrong one. I walked right back in just to exchange them for the correct one. The two ladies at the counter said there was no way I could exchange them. Listen I understand company policy but I walked out for the store for 30 seconds!! I come there ALL the time. I feel that they should have taken this into consideration from someone that spends over $150 a week there. I will not be returning to any wild bills tobacco.

Most fantastic Smoke Shop in the whole of Michigan. Nicest people in the world run this place. I'm…read moregreeted with a smile and a "How are you?" Every time. If you like fresh cigarettes and not crunchy dried out and stale, this is the place for fresh. Oh and best prices for cartons by several $$

Always so friendly and Great Service! Had everything I need. I highly recommend this Smoke shop,…read morefeel like family.

This is one of best tobacco places I've been to. I'm honestly surprised I'm the first person to…read moreleave a review for them. I'm surprised with all the up to date items they have even some I've never seen before. There is usually one guy who is always working who is super friendly and nice. Most smoke shops I go to I feel like I'm getting ripped off by at least $20-$50, Not here though they always have surprising discounts for items or buying in bulk. Whenever you have questions about a product they're extremely knowledgeable and willing to show you how the product works without having any attitude. I always leave here feeling welcomed and happy with my purchase.

Bought an 40 dollar item that does not work properly. The owner stated look at bottom of reciecpt…read moreALL PURCHASES ARE FINAL! the item started working, brought it home and it didn't then it worked. Clearly its function is intermittent! It's sad because I've been a regular customer. Oh and the unit is still not working.

They have a wonderful selection and are open with decent hours all week. Everytime I go in there…read moreI'm always treated quickly and kindly. love coming here!

I just bought a disposable Vape from Smokers House an hour ago and it is defective. (Does not…read morework) They are telling me they won't exchange it or give me another one because of the coronavirus... What does that have to do with the product not working? So I just gave this guy money for nothing. Really? You just lost a customer over a product that cost you 5 bucks max!

Good place to get hookah supplies and an orange head to go. Service is fast and by the time, by the…read moretime I finish my order it's ready for pickup when I arrive. I met the owner and he is friendly and will give you tips on making your hookah setup optimal, as are the rest of the staff. Wish they had a delivery service, that would be perfect. Pro's +Speedy +Service Con's -Delivery Service

Good spot to get your orange heads to go. Large variety of flavors especially from starbuzz but…read morealso haze, al fakher, and fumari. They always have the new flavors by starbuzz first so thats a plus! Very large selection of different hookahs to buy as well as a lot of different accessories for them. The workers are always polite and friendly. The only downfall is when you call to place a to go order, sometimes but not often, they forget about it and you have to wait for them to make it once you're inside. Not a big deal Ive experienced that in other hookah locations but it can be frustrating if you're in a hurry. Overall I would recommend this location to all hookah smokers the oranges they use are pretty big and I usually get a really good smoke session out of them.

amazing place they have the best orange heads in town I've been coming here real deal for 2 years…read moreand I can't stop

This is a smallish Tobacco shop a block or so behind RHS on 13 mile…read more They've got a good selection of tobacco products, though the cigar selection is wanting. (No humidor) Also, they're probably not the best place to pick up hookah supplies. They have a short selection of tobaccos, and have very few hookahs for sale. However, they do have a really good roll-your-own selection. I've used them quite a bit for this purpose, and have always been pleased with their selection, quality, and freshness. Also, they're the only smoke shop I know of with a drive-thru. On the side of the building is the window. It makes them a unique and convenient place to shop if you're a smoker.

Highly recommend!! The people were all super friendly and helpful! There's a 40% discount off your…read morefirst purchase. The employees were all super personable and the prices were average for dispensaries. The bud is grown in the facility and you can see the employees tend to it. My friends said they will definitely be returning. I don't smoke and the employees were very respectful

Once I got to the address, I did not see any signs that led me back to where the dispensary is so…read moreit was hard to find, and I almost turned around and went to another one when I got there I was not happy with the customer service and the guy behind the counter also looked like he was on drugs because his eyes dilated and he could not book me straight in the eyes.