Customer Service is the key to a good business. The staff is great, I will continue to give them my…read morebusiness because they are helpful. If they dont have what I was looking for they had suggestions.

I understand some of the older reviews mentioning a bit of a rude experience & a few years ago this…read morewas an accurate description. However, it didn't take away from the variety the store has and their prices. Currently this store has the kindest and most helpful staff you will meet anywhere. They will answer any of your questions and give recommendations that are always spot on. If you go in often enough, they will remember your usuals and even get up to start collecting them before you reach the counter. If you're looking for a product, not in stock or that they don't carry, they will find it, and order it for you. I also believe their prices to be some of the best in the area. I cannot recommend this place more highly.

Two walk in humidors. Vast variety Small lounge. The guy…read morewho was there was helpful and wasn't just a sales person.

This is your one stop for all your smoking needs. Two large humidors and now a smoking lounge…read more.. they are my go-to spot.

I have been a customer here for quite a few years and never have seen any of the complaints that…read morethe few other reviewers claim to have noticed. Selection is very good, humidity is up to par and the prices are fair, if not cheaper than a few of the other area tobacconists.

Mold filled humidor, soft sticks, overpriced. More of an e-cig, lottery ticket and head shop that a…read morecigar store. Brand selection is solid, but if they are not in a properly controlled environment, what good are they?

Great cigar store with knowledgeable staff. Has a huge variety of cigars at a nice price point…read more Great lounge too, which is hard to find these days. A cigar smokers delight!

So far so good great service cigars are wonderful. They always have something that is hard to find…read moreother places. Looking forward to spending a lot of time in this place like to thank the owners for having a great selection, and a place to smoke in as well.

I didn't know a thing about vaping but wanted to stop smoking and move to vaping to help me quit…read more The owner, Sarah, took a good amount of time going over the options that were available and explained all of the pros and cons of each. Then when I purchased the kit, she opened it up and showed me how it assemble it, change the coils and pretty much setup the kit for use. She was very pleasant and has very good customer service skills. I would highly recommend Valley Vapors as a place to go for newbies like me and for the more experienced people as well, seeing as they had a ton of flavor bottles and equipment to choose from!

Well this is one place I will never step foot into again. I have spent a ton of money in there I…read morebuy my niece a charger for her vape pen go home and she decided that she just doesn't like it and is going to return it to website she got it at. I go down the very next morning to return it and they wouldn't even give me store credit. The box was never opened.

Nicest people in the world..great inventory used to go there when I lived in Milford and now in…read moreShelton and I can't get the cigarettes I like and they will order me a carton to pick up

Very nice neighborhood smoke shop. They have a very large walk-in humidor with a large selection…read moreof cigars. They have all the accessories too. Prices are reasonable and they have a "buy 5 - get 1 free" policy on all cigars. The only reason it's not 5 stars is that there really isn't any room to sit and smoke. No lounge area so to speak. Other than that, it's great!

Love this place as it's been around for years. They have a wide selection of cigars of all brands…read moreand sizes and blends yet wish they had some of the very higherend cigars. I'm sure there's a reason why they can't carry those. The team there are extremely nice and always helpful. Their knowledge base of product is exceptional and I learned something new each time I speak with them. They really care about providing the best smoke as per your requests and descriptions. The pricing and their products are extremely reasonable, especially considering the expert advice that comes along with any purchase. Whenever available, I plan on stopping in for quick and easy purchase.

Very nice selection of quality cigars at reasonable prices. very friendly and helpful owners.read more

Don't deal with them. Sold me a device yesterday that didn't work for me, wouldn't accept a return…read moretoday.

Great service, selection and a very knowledgeable staff to help you with all your questions and…read moreneeds