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    Smoke Sum

    2.5 (17 reviews)
    Closed 10:00 am - 8:00 pm
    Updated 2 months ago

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    6 months ago

    Dude at the store was chill. Prices were expensive but that's how it is sometimes. Overall cool store if you're in the area

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    2 years ago

    Amazing and great service they really helped me with a selection their selection of vales and accessories

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    2 years ago

    Amazing service, excellent attention, great selection. All the way from Puerto Rico and couldn't be happier.

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    5 years ago

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    6 years ago

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    2 years ago

    Was treated very rudely and unfairly, also overpriced for the limited selection that they offer.

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    5 years ago

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    3 years ago

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    2 years ago

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    6 years ago

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    6 years ago

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    4 years ago

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    7 years ago

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    6 years ago

    Best shop in the city Kobe and sam you guys were great ! Very good customer service and got my vacation much better thanks guys

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    Cuban Creations Cigar Bar - Cigars!

    Cuban Creations Cigar Bar

    4.5(230 reviews)
    0.5 miFrench Quarter
    $$
    Full bar
    Kitchen open late

    My Husband and I came here for round Two Sunday. April 26…read more,26 to celebrate Our 22 years Wedding Anniversary Celebration. The Server was good. The Drinks and Cigar was oh MY . We meet and talked to some Amazing people from Iowa .

    I was introduced to this cigar lounge by a colleague in San Diego, and upon my visit to New…read moreOrleans, I was eager to experience it. Upon our arrival on the first evening, we were kindly greeted by Ebony. We proceeded to find seating in the lounge, and I then made my way to the restroom. While washing my hands, I noticed that the soap dispenser was empty. I informed Ebony of this, and she promptly notified her colleagues, and the dispenser was refilled without delay. After washing my hands, I rejoined my party at our table. Ebony entered the lounge to check on all guests, and upon noticing our readiness to order, she approached us and asked if we had any questions. I inquired about a specific cocktail, and although she was unsure of the answer, she offered to consult the bartender on my behalf, which I greatly appreciated. Upon her return, we placed our drink orders, and she continued to check on us throughout the evening as we ordered additional rounds of drinks. During our conversation, I asked if she could recommend any exceptional dining establishments that catered to our preferred cuisine for our visit. She engaged with us and asked about our culinary interests. She went above and beyond by providing a list of several places tailored to our preferences, all of which proved to be delightful. We thoroughly enjoyed our evening, including the service, beverages, and atmosphere. However, it was truly the outstanding service provided by Ebony that made us eager to return. The following evening, we returned with the hope of seeing Ebony, but unfortunately, she was not present. This did not discourage us from staying. We took our seats, and it was quite some time before anyone attended to us. When Audrey finally approached, I asked her if she knew whether Ebony would be working that evening. She informed us that Ebony was no longer with them. Consequently, we understood that Ebony no longer worked at the establishment. We then ordered and received our cocktails. When we were ready to order another round, Audrey was clearing tables, and we asked if we could place another order. She requested a moment. After she finished clearing and cleaning all the tables, she proceeded to retrieve all the lamps from the storage cabinet to place on the tables without putting our drink order in, as we already had an open tab. A table that had been cleared still contained a customer's cigar cutter, lighter, drink, and water. The customer returned from the restroom with a confused expression, as he had not finished his cigar and drinks. Audrey then stated, "Oh, I thought you were done," with an unapologetic demeanor, and escorted him to the humidor to retrieve another cigar. Audrey returned to the lounge, and another couple attempted to clarify to Audrey that the other customer had not yet finished. Audrey, however, responded with a nonchalant attitude, stating "Oh, he was done." As Audrey exited from the lounge, we observed Ebony entering the lounge. We informed her that we were under the impression she no longer worked there. She inquired as to why we held that belief, and we clarified that Audrey had conveyed that information to us. Audrey provided unsatisfactory service and we were ready to close out our tab as we still did not receive or next round of drinks. Following all of that, Audrey eventually asked if we were ready to place our order, and we chose not to order the drinks we had desired earlier in the evening due to her lack of service. Once more, with an unapologetic and nonchalant demeanor, Audrey stated, "That's fine." Ebony came out to close out our tab but we indeed ordered another round due to Ebony's service. Had we encountered Audrey on our first evening, we certainly would not have returned for a second night. Therefore, we extend our gratitude to Ebony for making our initial visit enjoyable and for encouraging our return. Should we have the occasion to return, I would respectfully decline to have Audrey as our service person and would choose not to patronize this establishment unless we could have Ebony as our service person.

    Photos
    Cuban Creations Cigar Bar - Outdoor seating

    Outdoor seating

    Cuban Creations Cigar Bar - Fun times at Cuban Creations

    Fun times at Cuban Creations

    Cuban Creations Cigar Bar - Night time!

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    Night time!

    Smoke Sum - vapeshops - Updated May 2026

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