My first time and John was helpful, knowledgeable and devoid of condescension. I will buy from…read morethere again and again.

It is obvious that it is a busy day 7/10/26 @6 pm. However the man on the phone- a requirement for…read morepicking up curbside order made by this business- was not in control of his temperament at all. If he cannot handle the phone he needs to be removed from that particular job.

I never write reviews for stores but I stopped in today and grabbed the phone number from Yelp…read morebeforehand, and happened to see that the store has only two reviews, one of them being a 1-star, and felt the need to post. The 1-star review is incredibly unfair. I've been to the store twice for kratom. I normally buy online, but when I'm in a pinch, I've gone to Willie's. I'm pretty sure the same guy has helped me both times, and I don't know if it's the same dude referred to in that 1-star review, but the guy's super nice, empathetic, knowledgeable, and undeserving of those childish insults. I can't speak to their selection because I've only gone there twice for kratom, but their prices are competitive with other brick and mortar, the kratom is high quality and not cheap garbage, the guy I've dealt with genuinely listened to me, and I'm happy to give them my business. And you won't get that kinda service online, so stop in and support Frederick small businesses!

Good selection of kratom when in a pinch! Very knowledgeable, kind and helpful manager as well…read more Helped me find what I was looking for quickly. Not a huge selection on vape material though.

I've been going here for about a month normally in the mornings around 10 I can't remember the…read moregentleman's name at the front desk. His customer is amazing always friendly and very informative about the products he even remember my dogs name, which is !!

There really should be a selection for 0 satrs but i had to choose a star…read more. Purchased a vape last Saturday 5/28 and it wouldn't charge. Went back today to exchange for a new one. Was told its probably your charger. The counter guy plugged into his charger and it stated charging, then he says it's charging. He then said oh no its going to blow up, ran outside with it. Came back in and said I will give you a new one for half price. Really, you sold a defective vape. Then he asked how many times used, oh wait let me get the piece of paper where I kept track of how many times I vaped. Walked out, such bad business! Won't get my business again.

Love this establishment. Recommend this lounge for anyone in the area. Good selection and service…read moreis excellent.

Quartermasters has a well stocked humidor with a wide variety of cigars. They have s fun outdoor…read moreseating and a large comfortable indoor smoking room with several seating areas and TVs. This is a good stop for cigar smokers!

Came in and Shaba was amazing! Very helpful and easy to talk to. Definitely recommend coming to…read morethis shop. They were very professional and everything about the shop was good.

Best smoke shop around USA SMOKE SHOP ON ROUTE 40 Frederick Md. USA SMOKE got really good quality…read morestuff

I want to show my appreciation to Teresa Reihart for telling me what I needed to know on how to use…read moreCBD if anyone needs any help she knows her shit on everything there thanks again Teresa have a w day until the next time

Great new store! I went there to get CBD. I was pleasantly surpried at the cleanliness. There were…read moreso many different items cigars, cigarettes, CBD, glassware, etc., that I had to look throught the whole store. The staff was friendly, helpful, with total knowledge. They explained all of the things that I didn't understand. Will go back there again.

B & R is the only place I go to stock up on my supplies. I've been shopping there for 3 years now…read moreand have NEVER left empty handed. They always have my brands of tobacco and tubes in stock. FYI... I've never gotten a box of dented tubes from B & R either, unlike some other shops. The staff is always great too! Make sure you ask about and join their buyers club if it's still available when you visit them. After X dollars spent over time shopping, I get a nice coupon in the mail to cover a whole trip for me. Highly recommend this place!

They have no idea about their products or what you are asking for. I needed a new humidifier for my…read morehumidor, and the barely awake attendant had no clue what it was. Don't waste your time here.