Shop in walking distance to my home, gave status updates of vehicle. Vehicle was ready as promised, car was washed when I picked up.

The 2017 Honda Civic suddenly started doing weird things. Cruise control stopped working, startup sounded like the brand new battery was dying, acceleration turned rough and the engine lugged going up Texas Street, and the engine check light came on. Took it to Smitty's. Turned out, that cute little squirrel who had taken up residence in our yard had chewed through some wires on top of the engine. Not so cute any more, huh? Smitty's special ordered the needed pigtail (Honda would sell them only the entire wiring harness), and everything went back to its excellent normal. Reasonably priced, high quality service, honest, informative updates along the way. I appreciate their shuttle service, too. read more

I have been trusting my cats to Smittys for over 20 years. They are honest and reputable mechanics.

Each time is always a professional experience. Most important to me is that I am treated with respect and everyone is kind. Kindness means everything to me. I appreciate it. Thank you read more

Glad I tried this place out after a friend's recommendation. Honest, quality, and reasonably priced shop.

I cannot say enough about how amazing the service is at Smitty's. Truly every single person there is the nicest person you've ever met whether you're calling to make an appointment, ask a question, get an update, or just walking out the door. I know basically nothing about cars but they never make me feel stupid with all my questions and they take the time to explain everything to me. And when I run their recommendations by more car savvy people than me, they always agree. So grateful for the amazing team and service! read more

Great professional service all around, friendly and polite. Not like at a Corporate Service Place that you are treated like a number. Here you are treated as a Valuable Customer. read more

They fit us in without an appointment and did the usual good job. Their prices are higher than most but because of their excellent customer service and attention to detail we continue to utilize Smitty's repair shop. read more

As with a lot of car issues they happen unexpectedly, this was my situation. Smitty's was able to diagnose the problem on my 2016 VW and have me up & running the following day. They keep me informed and l didn't have to take out a second mortgage. Thanks to The Team . Brad R. read more

Smitty's always treat me and my car well. Fair prices, speedy service, kind employees, and their shuttle service keep me coming back. They are a fixture of the Normal Heights community. Ditch your corporate mega car dealer and support a local, honest business. read more

these guys are super cool people really knowledgeable and also extremely friendly. They had my vehicle in and out of the shop fast and you cannot beat the prize. The shop literally does everything! were other shops told me I had to go to the dealership to take care of some thing, Smittys stepped up and said they could do it. I recomend thisnplace to everyone who is thinking of gettong thwir car serviced. read more

Great experience, they are quick and very communicative. I would highly recommend if you're in the area!

Another great experience at Smitty's. The truck runs great. The best family shop where you can see the owners really care about their crew. That shows in the work. That shows in the customer service. Truly shows in your vehicle. Had my check engine light come on, they found some safety issues with my swag bar and control arms. They got the parts and did the job quick. read more

Smitty's Service - Smittys treats everyone right! - Auto Repair Near Me - San Diego, California

Always reliable, they fix anything wrong and affordable. Super trustworthy company. The service requested was an oil change and they completed it and recommended a few things, but never pressure us unless it's absolutely necessary. read more

The team at Smitty's always go above and beyond when we need their services or honest feedback. We've been taking our cars to them for 14 years and wouldn't go anywhere else. I wholeheartedly trust them to provide honest, reliable, and affordable pricing to fix any mechanical issues. I've even called them to get a second opinion after a dealership gave me questionable information. I highly recommend Smitty's! read more

For years have been taking my car to Smittys for servicing. They are always friendly, professional and accommodating. The guys at Smittys are great at assessing your vehicle and telling you if there is anything you should look at or is it can wait and how long. Honesty is tough to find these days in the service industry but it definitely is the staple here! read more

This place is awesome! They do great work at a much more affordable price than the dealer. They even dropped me off at home while car was being worked on. Everybody was nice, professional, and car was done in a timely manner. We will be back for sure. Thanks read more

I live down the street and have made Smitty's my go to place for general services. They are always friendly, prompt and detailed.

Tough one for me, because I loved Smittys for a long time! They serviced both of my fam's vehicles for several years. I had one especially tricky issue w my emission system that resulted in my check engine light continually coming on - they did a major repair that didn't fix it, and they kept doing minor tweaks (for no extra charge) until it was fixed. I did have to bring my car back four times, but they stuck with it! Everyone working there is friendly and kind - I really like them as people. Unfortunately my last experience was a real bummer, so we won't be back. Took my car in for new wiper blades, a tire rotation and an oil change. Got the car back, and the tire pressure indicator light came on within an hour. Used the wipers to clean my windshield, and one of the wipers didn't even make contact with the windshield - they were clearly the wrong size. To their credit, they did tell us to bring the car back in to take another look, but unfortunately on my way to the shop, the car started making a terrible grinding noise, so had to have it towed home (couldn't make it to the shop before it closed for a long weekend). I needed the car, so I ended up having to take it to another shop - they found that the noise was caused by a broken radiator fan and an issue with the camshaft that - their words - was likely the result of the wrong kind of oil being used for the oil change. Obviously there's no way for me to prove any wrong-doing, and the radiator fan may have just been a really weirdly timed coincidence, but it was a real downer that each of the three things I initially brought my car in for - wipers, tires and oil - had a significant thing go wrong within 24 hours of getting the car back. Double bummer - the camshaft replacement is SO EXPENSIVE. Anyway - we had so many good experiences with Smittys, this may be a one off, but we can't go back. read more

Love the service and the staff here. They've been taking care of my vehicle for years and it's a great quality auto shop in the neighborhood! read more

The best, reliable car service in San Diego!! Work is done professionally, with details like a repair diagnostic of possible future needs and recommendations. No surprises This family owned business makes you feel like you are their family member with any concerns about your cars safety and inspection. I just Love this business and cherish their care and concern Kassandra Fisher read more

Above and beyond again! They pay attention to detail not only on the cars but also when I was speaking. I briefly mentioned my key fob wasn't working and they fixed that too! I love smitty's & I highly recommend this place! read more

I've been coming to Smitty's for a few years. They take extremely great care of my 20+ year old car. They're work is timely and professional. read more

Smitty's always does a thorough job with my cars! I have used them for decades! They may not be the most inexpensive car repair shop, yet I feel that trusting them to do a great job is worth the price. Everyone is friendly and they give me a ride home and a ride back to get my car. I also receive an online report on all the areas of the car. M. White read more

Overall, great experience! I'm always on guard when it comes to repair shops. Never really know the quality of work that will be done. I had an odd sound coming from my right wheel and my car needed a tune up. They did their inspection and had a list of things to fix. After the repair, the sound from the right wheel was gone. The tune up also was noticeable. The car was more responsive when hitting the gas. Also, nice little touch of cleaning the windows, pulling the car up to the front for you and then texting you later to make sure everything was good with the car. Those last three, a nice little cherry on top that every service place should do. read more

Smitty's team are the real deal! No hidden costs and honest estimates. They ask YOU what you need and never upsell. Great teamwork!

Smitty's has outstanding service, honesty, and fair prices. It's rare to find a mechanic that you can truly trust, but these folks are reasonable and do great work. I've stopped looking--this is my shop now! read more

Took my Honda civic in for an oil change today, and had the best service from the crew. They definitely gained a new long term customer, thank you for the help and hope you guys enjoy the Starbucks coffee read more

I brought my car in to Smitty's for the first time today. They did some suspension repairs and I was satisfied with everything about the experience. The price was very fair, the customer service was excellent, and the car was ready when they told me it would be. Most importantly, the car is running great now. I will definitely be taking my car to Smitty's when I need service in the future. read more

What a great experience! Team was professional, completed work on time and charged a very fair price. Didn't try to push anything that wasn't needed. This was the first time I used Smittys but will be back for sure. read more

Smitty's is top tier. I stumbled upon them over a year ago when I was looking for a nearby auto shop and it has become my go-to. Recently, I had my car break down due to an "overheated engine." Beto and his techs spent time replicating the issue and then determined what the issue was, which had to be fixed at the dealer. They even offered to drive my car to the dealership for me in case the car broke down again! This team is 10/10 and I will recommend them to anyone! Thank you, Beto and team!!!! read more

They are very, very nice here but I can't say they do great work. I'm assuming the good reviews are from people getting basic things like oil changes or changing flat tires. I brought my car here for an engine light and they charged me for their exam. They said nothing on the test revealed there was anything wrong with the car and it was a sensor issue. To turn the sensor off it would be close to $200 and require an extra day. Done. They said they drove the car and it was fine. Literally didn't even make it to the stoplight and the light is back on. They say its still the sensor and I won't know anything is wrong without the light and if I want them to deep dive I can bring it another day. Googled the error code from the test they did and it said exactly what the problem was and how to fix it. Took it to smog anyway since they said it wasn't a real issue. Failed smog. Guy told me what the problem was and said his daughter had that code. Same fix as google. Took it to another guy. Told me what the problem was. Called this place back (since i had already spent $400) and they said everyone was guessing and they needed more tests and could bring it the following week. Called 2 more auto places- said the same issue as the previous guys AND gave me 2 estimates (one for part replacement, one for whole replacement) Called Smitty's again and they again said the other mechanics didn't see the car so it's just their guess and they needed to run more tests. Took the car to the first guy who quoted me- everyone who didn't see the car was right. $200 spent. Smog passed, engine light has been off since read more

Wow, I am so impressed by the honest, caring service. No doubt-overs, because they check and double check the problem!!! Thank you , Smitty's!! read more

Once again, Smitty's Service exceeds expectations and leaves me smiling. Honest, fair-minded and customer-service oriented, the team at Smitty's excels at competency, friendliness, and always keeping my best interests at heart. If you'd like one less thing to worry about (is my auto mechanic telling me the truth about my car?); do yourself a big favor and take your vehicle to Smitty's. read more

My son took his vehicle in for a noise that the car was making. It was one of the belts. He brought the car in early in the morning and was able to pick up his car in a few hours. In addition to the work that they performed for replacing the belts, they inspected the car from front to back over and under . There were photos that they provided for the recommended repairs or maintenance. This was very informative, no pressure and quality work. The mechanic that worked in the vehicle Alex was thorough and Beto the shop manager was very friendly , helpful and the overall service provided was excellent. Definitely if you have a car that needs some maintenance or troubleshooting , come to the experts! The price is very reasonable too. read more

I'd taken my car to Aero Auto (boo, hiss) and they were unable to fix this battery/alternator issue. They misdiagnosed it and replaced only the battery, but the car's battery light was still on and they basically said they couldn't do anything about it, until one day my car simply stopped working again. Smitty's kept it and at first thought it was a battery drain since they couldn't replicate the alternator issue right away, but then the guy was able to, and they replaced the alternator. Someone gave me a ride to pick up my car. It was pretty smooth considering this issue had been ongoing in my car for some time. read more

This was the 3rd time I used them. A warning light came on over the holidays weekend. They were booked up for the next week but said to bring it in and they'd try to squeeze me in. Sure enough I got a call in 2 days. Turns out it was a loose gas cap--they didn't charge me the diagnostic fee. I'm sold. I'm taking in my elderly Prius from now on! They even gave me coffee while I waited for my ride. read more

I took my van here for a belt tensioner and the gal estimated $200 for repair but they 1st had to do diagnostic for $88. So I made appt. For repairs. I was told that cost will be waved if repairs were done there. They called and confirmed I did in fact need tensioner replaced which I told them that's what I needed. Only now price was over $450+. I could buy part online for $50. A 15 minute repair was billed at 1.5 hours labor and $200+ for $50 part. This place is a ripoff. Bate and switch shop. Don't use them unless you want to get taken advantage of. read more

Smitty's Service - Auto Repair Near Me - San Diego, California

My parents and myself have brought our cars here for more than 15 years and we're going to stop. It's increasingly become more expensive and I'd say with questionable service. This last time I brought up my mother's car and they charged $350 for two diagnostic tests ($175 each). That's shameful. One was for checking why the car failed a smog test and the other was to check the reason the car wasn't starting. As far as the car not starting they discovered the problem was the brake sensor and once this was fixed the car easily started up. But before I picked up the car they told me I needed to repair the shifter that could cost $500 plus another $175 diagnostic test. Luckily, I decided to wait and once I started the car it was very easy to shift and it started right up every time. I realized there was no problem with the shifter and the issue was the brake sensor. I called to tell them this and was told I was lucky and that this is a "win." Obviously they didn't give me an honest assessment or diagnostic test and tried to get us to pay for a new shifter that we didn't need. Had my mother spoken to them she would have told them to repair the shifter because she would have been worried the car wouldn't start up. So we've decided to move on. Also, after we first brought the car in for these diagnostic tests they sent a text listing all the repairs they suggest but they don't give prices. I asked the attendant why they don't give prices and was told that they don't have a way to do that. We paid $350 for diagnostic tests and they won't reply with prices. Very weird and surprising. So I had to call and go through the list of suggested repairs with the attendant and write down the prices of each. It was really unnecessary and inefficient. I suspect the reason they don't provide prices is to cause confusion so people spend more than they would otherwise agree to. read more

No joke this is the best mechanic I've ever been too. The online appointment set up is seamless, every single mechanic/employee I ran into greeted me and were extremely friendly, and best of all the mechanics are truthful. They will go out of their way to make sure your car is running perfectly by the time you get it back. (Obviously depending on what you bring it in for) Not only that, the price I received was beyond reasonable and I received my car back the same day. 10/10 you will not regret bringing your car here if you live in any part of the SD area I would skip the dealership and bring your car here. read more

Smitty's Service - Invoice for proof of service - Auto Repair Near Me - San Diego, California