Steve Head came out to inspect the chimney on my new (60 year old) house. He did a thorough…read moreinspection and found that the crown had disintegrated and the flashing had separated over time, leaking water down the chimney rusting out the chimney liner, and there were gaps in the masonry. I know he wasn't just making this up as he went along because he took all sorts of pictures. At one point hit the inside of the chimney with a screw driver and huge pieces of rusted metal just rained down on him. It was super chilly during the week when I had him come out, and I asked him what would have happened if I had lit a fire in the fireplace. He said I would have been very warm standing outside the house watching it burn down. Yikes!!! I come from AZ, where fire places aren't used for much more than decoration, but I had the fireplace checked because the only thing I fear more than pissing off my wife is dying by fire. If you're putting off having your chimney cleaned, I would strongly recommend against it. Get it cleaned and inspected. The cost of the work wasn't as bad as I thought it was going to be, and the piece of mind is priceless!

One of the best chimney sweeping companies to work with in the southwest and central MO. area…read more True professionals that will always put your home and family safety first. They take pride in being full time chimney sweeps year round and not just "in season" like so many other individuals around. Certified sweeps they do fantastic at looking at the whole system and not just the symptom. Will always refer to them first!

They inspected a chimney and a flume. Was very careful to…read moreexplain all of the issues and possible solutions. Very friendly and helpful.

f I could zero stars I would. These people are fake Christian fraudsters. They came to my home,…read moretook photos of the chimney & charged me about $450. & then had the audacity after taking my money that they wouldn't be doing the repairs because they didn't share my values? WTF? Apparently the Tennant had some nazi Germany periphinalia lying next to the fireplace because he was doing research for his show. The owner or employee had no problem inspecting the chimney after seeing it, what he should have done if he was so offended was LEAVE. I should have been notified. It could have been explained and I definitely should not have been charged. These people knew full well that I would have to pay for another inspection because they were supposed to also do the repairs. Phoney Christians make me sick to my stomach. They convince themselves they are holier than though good people but what they really are are judge mental frauds. DO NOT HIRE THESE POEPLE THEY WILL TAKE YOUR MONEY AND RUN. I filed a complaint with the Attorney General so it's on record. Buyer beware.

Dr. Flue appears to no longer be in business; a new company called AmeriCare Services (also on…read moreYelp) has purchased their website and is redirecting calls to themselves. Therefore, you are not actually using Dr. Flue, and pricing and other items on their website does not apply. The company that came to clean and repair my chimney did a good job cleaning my chimney. Their repairs were somewhat slapdash, and my roofer was not impressed with their sealing job on my chimney, and ended up redoing it for free for me. Caveat emptor, as they say.

Requested dr flue to come out. Mine and his schedules didn't match. I called somebody else they…read morewere almost 200 dollars more but fit my schedule. They came out and I needed a major repair and they quoted me 6000 to fix it with a spray in linear. Didnt offer a different option so I called somebody else. Which was Dr.Flue he gave me a quote easily to fix my flue with a complete new stove if I wanted for about 4500 bucks. Ended up with just relining it for 3500. So I of course made the appointment. He came out quickly and got me done efficiently and the quality of work was excellent. Even took time to give me tips and tricks. Call this guy if you want excellent, fast, great quality work that is affordabl. CALL THE DR

Darren showed up on time and was very professional. HE explained exactly what he was looking for…read moreand then showed me anything of concern. He explained things in a manner that was easy to understand what was going on. Highly recommend!

Easy to work with on timing and schedule, was efficient, and did a great job! Would highly recommendread more

Robert provided excellent customer service, and was extremely knowledgeable. he is the only CSIA…read morecertified chimney sweep in springfield, which made me a lot more confident that I was getting expert service. He explained my fireplace needs in excellent detail that was easily understood, and was inexpensive. I'll be calling him again next year for sure! you should call him too!

I can't enough bad. Save yourself the money and headache! He didn't do his job, then charged my…read morewife anyway!

Honest, trustworthy, dependable, punctual, knowledgeable, price competitive.... All words that…read moredescribe this business. Cole & Team did a great job with my project

I recently had my fireplace chimney cleaned. It was better than I anticipated. He removed the…read morechimney caps, cleaned them and then work the flu from the top down. He cleaned and vacuumed out the firebox. Fast, friendly and very neat and clean. Great experience and I would recommend Cole's!!

I had to cancel our original chimney sweep appointment and it was not a problem for them to…read morereschedule for the next week. Gary Dias was prompt and efficient. He found and repaired a crack in the back wall of our fireplace for a very reasonable price. Also inspected our outdoor fireplace. It only took about an hour total and the area around the fireplace was as clean when he left as it was when he arrived. I will use him again next summer for our annual sweep.

Fair price for sweeping my chimney and adding a screen to keep out the sparrows in the Spring.read more

Paul started a job and didn't finish it. After we signed the contract ( and he's very pushy about…read moreit) he quit, wasting my time and money. I would look around before hiring Paul. Not friendly at all . His timelines are off by weeks/months. beware.

This was the worse experience of my life! Paul was putting tile on my porch steps first and the…read moregrout lines don't match up! I told him this when he was laying the tile and he said let him do his job and if I want him to fix it he will have to charge me again for labor. He marked the tile up because where he got it told me what it cost. I paid him in full because he said he would fix it. I wanted the porch done he gave me the contract I gave him tile money, he got the tile and walked off the job because I got mad when he didn't fix the steps right. He called me a Bi--ch, told me to f--k off, cussed me out, threatened me and took my money. Job was never done. He said he didn't have a hose nozzle and I didn't have one, he yelled at me because I wouldn't buy him a new nozzle! Not my job! He said he had 5 at home I said so why doesn't he bring what he needs? Not my job to supply his tools. He's refusing to give me my $1450 back for the porch he did nothing to. He stold my money, didn't do the job, broke my gate, tried to get in my house while I wasn't home, was disrespectful, verbally assaulted me, broke my faucet by kicking it. I had to call the sheriff because he was getting out of control and scaring me. I wish I could post pictures of what he messed up. Words can't do this mess justice but the Judge will. I have witnesses to this whole incident. Do Not Use This Company! The total cost of this Rip Off Artist is $4,470.00 and 4 steps aren't even done. He is refusing to give me even the cost of the no labor back! Not even a 1 star I had to select one to complete this review. Debrya

I had Firelight come out for an unusual reason: to determine if the masonry monstrosity in the…read morecenter of my home was an original thermal mass heating system, and IF SO, to check the chimney to determine if it is safe to use the firebox in the basement. I found the company to be very professional, all the way from first contact, several calls to schedule, and through to to arrival. The tech was on time and followed instructions to call 5-minutes out so I could corral my protective German Shepherd. The tech was impressively knowledgeable about ancient heating systems, and did a thorough inspection of the masonry and mortar on all three floors and gave me wise advice, which I very much appreciated. I was surprised the tech knew about thermal mass heating that was common in the 1800's to about the mid 1920's. I think he enjoyed getting an unusual service call. Nothing was broken, I just needed confirmation of my suspicion, a chimney/mortar inspection, and advice on safety. I had them do a full inspection on this...monstrosity. Note there is NO FIREPLACE--there has never been one, but there IS a firebox and clean out in the BASEMENT! SEE PHOTOS and descriptions for details. Turns out--this thing IS an original heating system from 1920. Thermal Mass. It was used by building a small hot fire in the basement firebox, load some coal, and let it go. The heat is captured in the brick and held like a battery, released over time. The main floor section is a SOLID MASS OF BRICK. There was never a fireplace there. When the fire burns down, the warm bricks give off heat on the main floor for 8-10 more hours. Thermal Mass Heating. --Rightly, I was advised it's not a good idea to use it, but in case of an emergency... I could. It will still work as intended and the chimney is safe for occasional emergency use. --Later, in the 1940's, someone tied into the flue on the main floor for a wood stove, then in the 1960's that was closed off when natural gas was installed, along with cast iron baseboards--heated by a gas boiler. Hydronic heat via cast iron baseboards is the Best Heat Ever. No blowing air. Just Warm, Penetrating Deep Warmth. Hydronic Radiant Heat heats OBJECTS, not air. THANK YOU FUSE!!!

My family had used firelight for two seasons now. We are extremely satisfied with their service and…read moreprofessionalism. They are great with pellet stoves and fixed a stove we thought was ready for the junk yard. I highly recommend them.